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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers. Wondering what a digital adoption platform is and how it can help your customer support team?

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Enterprise Software Adoption – Best Practices for 2021

Infopro Learning

Providing your organizations with high-quality, comprehensive software adoption training is one the most effective ways you can increase adoption rates. We have shared the top software adoption best practices for 2021 and beyond. Develop a Remote-Friendly Adoption Strategy. Develop a Remote-Friendly Adoption Strategy.

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Product Adoption vs User Adoption: Hint—they’re not the same

Ontuitive

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. It’s important to recognize and understand the distinctions, especially when an organization is creating strategies around each. .

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6 Tips for Developing a User Adoption Strategy

Ontuitive

Tips for Developing a User Adoption Strategy. This blog is part one of a two-part series that will discuss the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. Developing a user adoption strategy is a strong first step.

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Leading Successful Change to Remote Training

Speaker: Dr. Britt Andreatta, PhD, CEO, 7th Mind, Inc.

This creates challenges for all new workers and the people who train them, leading many to ask this vital question: How can you train people remotely and effectively, without disrupting the flow of work? April 7th, 2020 11:00 AM PDT, 2:00 PM EDT, 7:00 PM GMT

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10 Questions to Ask When Choosing a Digital Adoption Platform

Ontuitive

One way to increase the odds of success is to use a digital adoption platform , also known as a DAP, to increase user adoption. Wondering what a digital adoption platform is and how it can help your oraganization achieve its goals? Read our blog What is a Digital Adoption Platform? Explore these questions: 1.

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5 Ways to Measure ROI When Using a Digital Adoption Platform

Ontuitive

5 Ways to Measure ROI When Using a Digital Adoption Platform. This blog is part two of a two-part series that discusses the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. Recapping User Adoption. Measuring User Adoption.

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3 Guiding Principles to Support the Human Dimension in Learning

Speaker: Dr. Amy Titus, Managing Director in Human Capital at Deloitte Consulting

Organizations need to adapt, prioritize, and create resilience to manage through ongoing instability. Supporting the human dimension can unleash the workforce’s adaptability and creativity and drive the organization’s vision for the future. How can we set ourselves up to thrive in a post-pandemic world?

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.