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Product Adoption vs User Adoption: Hint—they’re not the same

Ontuitive

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. Product adoption refers to customers adopting third-party software or SaaS products.

Adoption 197
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Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees

Ontuitive

However, maintaining legacy technology shouldn’t mean halting digital adoption or slowing down employees. Find out how Zeal’s Digital Adoption Platform is able to make legacy systems instantly usable by sitting on top of any enterprise or custom software, desktop and web-based application.

Adoption 184
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Training Strategies for the Insurance Workforce: Unlocking Success through Practical Approaches

Infopro Learning

According to the 2023 Gartner CIO and Technology Executive Survey , the primary drivers of digitalization initiatives in the insurance industry this year will be prioritizing customer experience and achieving operational excellence rather than growth. This will enable them to achieve their learning goals more effectively.

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Leveraging Generative AI within ADDIE for High-Impact Training Content and Better Outcomes

Infopro Learning

This strengthened the connection between humans and AI, enabling enhanced interactions and solutions to complex challenges, exemplified by products like Google Home. Numerous organizations are adopting these use cases and customizing the tools listed on the right-hand side of the above diagram.

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Driving Performance Excellence in BFSI: Focus Areas for L&D Initiatives in 2023

Infopro Learning

Important BFSI employee metrics for L&D initiatives Customer satisfaction In BFSI, customer satisfaction is the most critical metric for success. Therefore, the employees’ ability to deliver outstanding customer experience is vital. Today, employees want more relevant, engaging, and personalized training.

Metrics 170
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Top 5 Digital Adoption Predictions for 2022

EdCast

A Digital Adoption Platform (DAP) helps users comprehend and optimally use the technology at hand. With social isolation and disrupted business operations, the pandemic has changed how businesses function and interact with their customers and employees. Here are our top digital adoption predictions for 2022: Digital dexterity.

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How Artificial Intelligence is Changing HR in retail and hospitality

MobileTrain

Gartner’s insights reveal that 81% of Chief HR Officers have explored AI solutions to boost efficiency, streamline processes, and catalyze operations. While the future remains uncertain, adopting a positive perspective is essential. Enter Mobie, our AI chatbot designed to transform the experience of customer-facing employees.

Change 52