Clark Quinn
AUGUST 26, 2008
Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories.
Jay Cross's Informal Learning
DECEMBER 19, 2009
Things start with consumers and are later adopted by corporations. Just as the Google Search Appliance enables companies to find needles in haystacks behind their firewalls, Wave is likely to replace lots of wikis and content management systems. It requires more widgets and mashups to become useful. Take blogs, for example.
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