PDG

MAY 10, 2023

This shift was already well underway, fueled by technological advancements and changing work trends – but was accelerated by the pandemic. Providing training and ongoing support on these technologies is essential to ensure that remote team members are leveraging their full capabilities.

Sales 52

Sales Case Study Teams Metrics 52

CLO Magazine

JUNE 5, 2019

It’s a compelling theory, and many organizations incorporate social learning into their learning and development function, especially with the growing array of technologies available today to facilitate such learning. Interestingly, the top motivators cited for using social learning technologies are more abstract than tangible.

Social Learning 57

Social Learning Social Metrics Instant Messaging 57

Epilogue Systems

FEBRUARY 27, 2024

Digitizing Customer Experience (DCX) refers to the transformation and enhancement of customer interactions through digital technology. DCX is about harnessing the power of digital technology to create engaging, efficient, and personalized experiences. DCX is instant messaging, fast, efficient, and always available.

Digital 52

Digital Custom Customer Service Metrics 52

Time to Know

AUGUST 21, 2019

2019 presents the corporate world with new training demands that require more technologically advanced and focused solutions. With shorter time to market (TTM), the immediate adoption of new regulations and policies, quicker dissemination of updates, new features and faster onboarding – businesses are needing better ways to keep up.

Training 74

Training Train Metrics Instant Messaging 74

CLO Magazine

MARCH 19, 2013

“It’s not so much the learning or the social learning that needs to be measured but the performance outcome that’s really important,” said Jane Hart, founder of the Centre for Learning & Performance Technologies. The first step, even before implementation, is to identify the success criteria, she said.

Metrics 65

Metrics Social Media Social Networks Instant Messaging 65

Time to Know

AUGUST 21, 2019

2019 presents the corporate world with new training demands that require more technologically advanced and focused solutions. With shorter time to market (TTM), the immediate adoption of new regulations and policies, quicker dissemination of updates, new features and faster onboarding – businesses are needing better ways to keep up.

Training 40

Training Train Metrics Instant Messaging 40

Wahoo Learning

DECEMBER 9, 2022

Integrators: Organisations that integrate solutions with other technology to address the customers’ complex issues. Are you working with the right partners for the stage in the product/solution adoption lifecycle? Operational performance — is the partnership meeting operating metrics and milestones? Dedicated resources.

Effectiveness 89

Effectiveness Guide Outsource Performance Support 89