Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. The Collaborative, High-Skill Worker. The 2013 high-skill knowledge worker is connected, mobile, global, dispersed and relies the new breed of communication, and collaboration technologies to do business.

Figure it out

E-Learning Provocateur

In the knowledge economy we can never know everything. As a knowledge worker, you never clock off. Yet as day-to-day business for regular employees like me gets ever more insane, must we eventually adopt a similar construct? And so this leads me to propose an alternative construct for knowledge workers: figure it out. wellbeing consulting expert imposter syndrome knowledge economy knowledge worker learning solving

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Employee Empowerment—How It’s Done and Why You Should Care

Vitalyst

In a 1999 California Management Review article, Peter Drucker—who is widely regarded as the “father of modern management”—stated that the most important contribution management will need to make in the 21st century will be increasing the productivity of knowledge workers. For that, he argued, organizations must view and treat knowledge workers as “assets” rather than “costs.” To be productive, knowledge workers must be seen and treated as assets rather than costs.

Learning Transformation: 4 Best Practices

Vitalyst

In addition, today’s workers are overwhelmed, distracted and impatient. Research shows: Workers spend 41 percent of their time on tasks that offer little personal satisfaction and do not help them get work done. Two out of three knowledge workers say they don’t have time to do their jobs. On a micro level, organizations can provide learning that’s designed with modern workers in mind.

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Learning Transformation: 4 Best Practices

Vitalyst

In addition, today’s workers are overwhelmed, distracted and impatient. Research shows: Workers spend 41 percent of their time on tasks that offer little personal satisfaction and do not help them get work done. Two out of three knowledge workers say they don’t have time to do their jobs. On a micro level, organizations can provide learning that’s designed with modern workers in mind.

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I Believe in the Erosion of Hierarchies

Tom Spiglanin

In the last several articles , we focused on aspects of the changing workplace and also discussed behaviors that those of us in the learning and development (L&D) role can adopt to help improve our effectiveness. 1 Its purpose is ultimately to help produce viable products, whether they’re tangible or knowledge-based (such as in a consultancy). In some cases workers are trained to perform virtually all tasks required of the group with members working as a team.

DRIVING GREATNESS: LEADERS AS COACHES

PDG

A leader’s responsibility, according to this mindset, is to monitor employees and transmit their knowledge to them in an efficient manner in order to get the desired output. Contrast this with the “greatness mindset” of the more recent knowledge-worker age. Michael establishes the need for leaders to be great coaches, and as a mode of interacting, adopt the “abundance mindset” to be successful leader-coaches. by Justin Calapp, Ph.D.

Work Literacy of Social Learning Implementors

Vignettes Learning

I have been reviewing the blog discussions on Work Literacy Gap and Frameworks between Harold Jarche , Tony Karrer and Michelle Martin's. The discussions are very helpful in formulating my thoughts on the issues of social learning tools, technologies and impacts on performance. The exchange of ideas is very rich with practical stories and theories.

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Technology-aided learning: Changing the game in Organizational Learning

G-Cube

The success of an organization has always depended on how skilled and knowledgeable is its workforce. As more workers become knowledge workers, the demand for frequent training is further accelerated with each technological shift. Updating the skills and knowledge of employees critical in today’s economy, and the efficiency with which companies do so can thus be critical in helping them maintain a competitive edge.

ASTD TechKnowledge

Tony Karrer

These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. In this keynote, Dr. Tony Karrer will look at the transformation of knowledge work into concept work and the implications for the roles and responsibilities of learning professionals. We will look over the shoulder of a modern knowledge worker using e-learning 2.0

6 Essential Steps for a Successful Digital Transformation of Your Corporate Training Programs

EI Design

Astounding almost everyone, the COVID-19 pandemic and its associated quarantine forced knowledge workers around the globe to socially isolate and work from home. Introduction.

Quick Wins

Clark Quinn

I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. And, when you look at adoption patterns - a lot of what makes adoption of Web 2.0 tools likely is that they are easy to adopt and have immediate value for the individual and work group.

Performance support “hearts” training and vice versa

Allison Rossett

It began with a few years as a high school English teacher, then several decades as professor of instructional design and technology at SDSU, all the while occupied with consulting engagements about adoption of technology, sales training and leader development. Take knowledge workers like doctors and Army captains. In September I attended the eLearning Guild’s new conference, Performance Support Symposium.

eLearning 2.0 - An Immediate, Important Shift

Tony Karrer

is all about adoption of these applications. is that it is an immediately applicable and important shift in learning that applies right here and right now for most knowledge workers. Adopting a practice like blogging as a personal learning and networking tool or adopting Personal and Group Learning Using Web 2.0 Tools as a means to support collaborative work teams is something that is an immediate and important shift for knowledge workers - and that's you!

Delicious Upgrade Only Skin Deep

Clark Quinn

When you think about what knowledge workers need relative to Keep / Organize / Refind / Remind, I've discussed in The New Skills that we want to be able to keep track of everything we've seen with minimum effort. Further, if they don't feel comfortable making certain saved pages public, then this also will hinder adoption. I personally think delicious is a great tool and I often describe it's use in presentations and workshops.

Selling Social Media for Learning: ASTD Big Question

Kapp Notes

Address the need to share knowledge over distances or the value of timely information to sales tactics, don't focus on the technology. If you have scientists and engineers working across geographic boundaries in isolation and knowledge of what they are doing within the organization is limited, consider having them establish blogs to share their insights and ideas. An atmosphere of sharing is required for Social Media to be adopted.

Personal Learning Knowledge Work Environment

Tony Karrer

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.

Gamification of the LMS – A Step Towards Evolution of the Modern LMS

G-Cube

The changing face of corporate learning has brought in a massive shift from how LMSs were perceived by the early adopters. Today, the majorities of employees are or aspire to become knowledge workers. The needs of the modern workplace, and the learners in the workplace, have both evolved a lot with the tremendous development of technology. As a result, every technology shift brings with it the need to train – and retrain.

Flip your meetings

Jay Cross

Knowledge workers spend three hours a day in meetings. You can re-jigger your meetings to make them relevant, challenging, and fun by adopting an approach that is revolutionizing secondary school learning. American business people attend 11,000,000 business meetings every day and half of it’s a waste of time. Senior executives spend more. Four out of five of us have brought other work to do during a meeting. One in ten of us admits to daydreaming.

Quick Wins

Tony Karrer

I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. And, when you look at adoption patterns - a lot of what makes adoption of Web 2.0 tools likely is that they are easy to adopt and have immediate value for the individual and work group.

Horizontal Learning

Tony Karrer

However, knowledge workers and learners are adopting other work and learning techniques and tools because they support knowledge work and learning AND because they are incredibly easy to use, thus, the adoption hurdle is low (see Adoption of Web 2.0 Interesting post. Horizontal technologies for learning. In the eLearning sector many vendors have created eLearning solutions primarily for educational institutions.

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The Importance of Managerial Leaders in the 21st Century

Training Industry

They adopt autocratic, democratic or delegative leadership as the situation requires and can shift from leader to manager and vice versa. With mushrooming numbers of knowledge workers, there is a greater need for managerial leaders than ever before, because these workers appreciate working with soft leaders, not under bosses.

Demystifying Working Out Loud

ID Reflections

Thus not only do we lose out on diverse inputs and knowledge, we also proverbially reinvent the wheel many times over and feed into systemic inefficiency. An organization that shares openly –successes and failures, learnings and insights, explicit and tacit knowledge – learns faster, builds an ambient awareness and paves the road for serendipity. These call for an adoption of some fundamental digital skills of which #wol is one.

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Learning Professionals Leaders

Clark Quinn

There's a vacuum of leadership in the adoption of enterprise/web/learning 2.0 world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? On this month's Big Question - Lead the Charge - we are already seeing some interesting responses. The Learning Revolution: Where have all the leaders gone?

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Jay Changes Direction

Jay Cross

The web and knowledge were made for one another. Largely a labor of love, I’m proud to have called this one early and paved the way to accelerate its adoption and appreciation. Millions of knowledge workers and their bosses can prosper by adopting modern practices for working smarter and remembering things. I want to empower workers to be intuitive instructional designers as well as self-directed learners by sharing what we know. My book Aha!

Learning Organizations, eLearning 2.0 and Edupunk

Clark Quinn

Adoption. If you have a population of learners who have already adopted tools (such as blogging and social bookmarking) for themselves that are different than the corporate tool (the LMS) do you ask them to move? If your population has not adopted a tool yet, do you have a responsibility to the individual to show them tools that can live beyond their engagement at the company?

Delicious Upgrade Only Skin Deep

Tony Karrer

When you think about what knowledge workers need relative to Keep / Organize / Refind / Remind, I've discussed in The New Skills that we want to be able to keep track of everything we've seen with minimum effort. Further, if they don't feel comfortable making certain saved pages public, then this also will hinder adoption. I personally think delicious is a great tool and I often describe it's use in presentations and workshops.

Lurking is Not a Static State

ID Reflections

This is, in my opinion, a critical point regarding the adoption of social tools within the enterprise, mainly from the perspective of setting up the right expectations and encouraging those who would want to make use of the tools to use them, while allowing the remaining ones adjust accordingly and figure out by themselves whether they would need to jump in as well or not. Lurking and its role in communities has been on the forefront of my mind for the past few days.

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Search - Implications on Knowledge Work

Tony Karrer

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). It still is surprising that we are not seeing as rapid adoption of search technologies inside the firewall.

Learning Think 2.0

Living in Learning

But there exists a deeper addiction – building knowledge and skills – a noble quest that will forever be in fashion. Therein lives our greatest challenge – ensuring knowledge and skills retention long enough to apply it in the work context. It follows then that sustained human performance must be focused on not just acquisition – but on application of knowledge and skills within the “work context&#. As training professionals, we’ve just been slow to adopt.

Tech for Tech: 5 ways high-tech companies can use technology to improve learning

Litmos

Using the LMS, companies can train knowledge workers faster, so they can take advantage of these cutting-edge solutions right away, even as these technologies are just being released to the broader market. There's nothing more frustrating than developing training programs for products that have been poorly implemented and/or adopted by the time the training is ready. The technology industry can feel like a whirlwind at times. Things change at a breakneck pace.

Part 4: Linked Enablement

CLO Magazine

AlliedBarton was not one of the early adopters of pull learning. Much of the reasoning behind its recent adoption is the highly regulated nature of the security industry. According to Chris Tratar, senior director of product marketing at Saba, early adopters tend to have heavy focuses on knowledge worker industries, which include consulting, tech companies and any organization with a robust research and design process.

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Learning Professionals Leaders

Tony Karrer

There's a vacuum of leadership in the adoption of enterprise/web/learning 2.0 world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? On this month's Big Question - Lead the Charge - we are already seeing some interesting responses. The Learning Revolution: Where have all the leaders gone?

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Learned about Learning in 2009

Tony Karrer

Knowledge Work Skills / Work Literacy Having realized in 2007 that there's a very important Knowledge Worker Skill Gap , I felt the need in 2008 to find ways to help knowledge workers and organizations build skills like Leveraging Networks , Network Feedback , Finding Expertise , Using Social Media to Find Answers to Questions , Learning through Conversation and searching, scanning, etc.

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Demystifying Working Out Loud

Learnnovators

The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The baby boomers are retiring taking their tacit knowledge and experience with them. Thus not only do we lose out on diverse inputs and knowledge, we also proverbially reinvent the wheel many times over and feed into systemic inefficiency. These call for an adoption of some fundamental digital skills of which #wol is one.

Learning Organizations, eLearning 2.0 and Edupunk

Tony Karrer

Adoption. If you have a population of learners who have already adopted tools (such as blogging and social bookmarking) for themselves that are different than the corporate tool (the LMS) do you ask them to move? If your population has not adopted a tool yet, do you have a responsibility to the individual to show them tools that can live beyond their engagement at the company?

Create a Can-Do Learning Culture

CLO Magazine

In today’s increasingly knowledge-driven, cost-competitive work world, many organizations need their managers to continue to develop and apply their advanced technical knowledge — not only to properly direct the work and manage the people who report to them, but to help their team solve complex problems. And, as key knowledge workers, managers need to be able to fill in when short-handed.