Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens.

Technology-aided learning: Changing the game in Organizational Learning

G-Cube

And we believe that the greatest trend that is changing the game, transforming the way people learn in the 21 st century is Technology-aided Learning. The rapid pace of technological change is at the core of this shift affecting how workforce training is delivered as well as consumed.

Employee Empowerment—How It’s Done and Why You Should Care

Vitalyst

In a 1999 California Management Review article, Peter Drucker—who is widely regarded as the “father of modern management”—stated that the most important contribution management will need to make in the 21st century will be increasing the productivity of knowledge workers.

Learning Transformation: 4 Best Practices

Vitalyst

It’s no small task—technology changes more rapidly than ever, as do organizational goals. In addition, today’s workers are overwhelmed, distracted and impatient. Two out of three knowledge workers say they don’t have time to do their jobs.

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Learning Transformation: 4 Best Practices

Vitalyst

It’s no small task—technology changes more rapidly than ever, as do organizational goals. In addition, today’s workers are overwhelmed, distracted and impatient. Two out of three knowledge workers say they don’t have time to do their jobs.

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Tech for Tech: 5 ways high-tech companies can use technology to improve learning

Litmos

The technology industry can feel like a whirlwind at times. Using the LMS, companies can train knowledge workers faster, so they can take advantage of these cutting-edge solutions right away, even as these technologies are just being released to the broader market.

SMBs and Social Learning Technologies

Janet Clarey

Where we are today: Primary forms of social learning technologies used in corporations today appear to be e-mail, live online learning (Web conferencing), threaded discussion, and collaborative content development. Organizations are just beginning to use social media technologies and few are using the social learning technologies available in their LMSs. Tagging/Bookmarking - described how they worked; relatively low adoption but may increase as more LMSs include.

I Believe in the Erosion of Hierarchies

Tom Spiglanin

In the last several articles , we focused on aspects of the changing workplace and also discussed behaviors that those of us in the learning and development (L&D) role can adopt to help improve our effectiveness.

A Network of Experts: From Content Curation to Insight Curation

CLO Magazine

Yet, evidence suggests that teams containing or connected to experts always outperform even the best and brightest of individual experts, particularly when enabled with software or technology. Focus on building dynamic team effectiveness versus building individual knowledge and skills.

Work Literacy of Social Learning Implementors

Vignettes Learning

The discussions are very helpful in formulating my thoughts on the issues of social learning tools, technologies and impacts on performance. I have been reviewing the blog discussions on Work Literacy Gap and Frameworks between Harold Jarche , Tony Karrer and Michelle Martin's. The exchange of ideas is very rich with practical stories and theories.

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Selling Social Media for Learning: ASTD Big Question

Kapp Notes

If you try to sell the use of social media as a technology play, it will not work. Address the need to share knowledge over distances or the value of timely information to sales tactics, don't focus on the technology. Rename Instead of social media call it "Knowledge Media."

Performance support “hearts” training and vice versa

Allison Rossett

It began with a few years as a high school English teacher, then several decades as professor of instructional design and technology at SDSU, all the while occupied with consulting engagements about adoption of technology, sales training and leader development. Take knowledge workers like doctors and Army captains. In September I attended the eLearning Guild’s new conference, Performance Support Symposium.

Demystifying Working Out Loud

ID Reflections

Does working out loud need digital technology in the form of an online platform or tool? Thus not only do we lose out on diverse inputs and knowledge, we also proverbially reinvent the wheel many times over and feed into systemic inefficiency.

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Horizontal Learning

Tony Karrer

Horizontal technologies for learning. These technologies are supposedly designed for learning but that is not true. These technologies are institution-centric and vertical by nature. In 2006 I was at EC-TEL where Scott Wilson asked the audience full of educational technology specialists, "how many of you use a LMS for your personal learning?”. Social technologies are different. Interesting post.

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Observations of a Critical Theory newbie

E-Learning Provocateur

It’s human nature to accept knowledge that’s universally propagated. Critical theorists argue that knowledge is shaped by human interests of different kinds, rather than standing ‘objectively’ independent from these interests.&#. We live in a knowledge economy.

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Quick Wins

Tony Karrer

is soooo much less about technology than about culture (Duh Mark, I know). I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. And, when you look at adoption patterns - a lot of what makes adoption of Web 2.0

Quick Wins

Clark Quinn

is soooo much less about technology than about culture (Duh Mark, I know). I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. And, when you look at adoption patterns - a lot of what makes adoption of Web 2.0

4 Things L&D Professionals Need to Know About Modern Learners

OpenSesame

Thanks to technological developments and the widespread adoption of mobile devices, learner needs are not the same as they were a few years ago. Learners have naturally evolved as new technology is introduced into both their personal and professional lives. It’s estimated that workers spend only 1% of the average work week (37 minutes) on their employers’ training. This is hugely problematic – lack of engagement can impact knowledge retention and learning motivation.

Learning Think 2.0

Living in Learning

The pendulum swung back the other way; an evolution of blended training and exotic delivery technologies appeared preserving the best of both worlds while continuing to cling to a linear training paradigm with a death grip. But there exists a deeper addiction – building knowledge and skills – a noble quest that will forever be in fashion. Therein lives our greatest challenge – ensuring knowledge and skills retention long enough to apply it in the work context. technologies.

Back to the Future of Work

Learning Wire

The first notion that you will probably think of is that technology – and you are right. Technology is, as has been mentioned in several previous articles, one of the key points on which the future work will rely.

Part 4: Linked Enablement

CLO Magazine

AlliedBarton was not one of the early adopters of pull learning. Much of the reasoning behind its recent adoption is the highly regulated nature of the security industry. According to Chris Tratar, senior director of product marketing at Saba, early adopters tend to have heavy focuses on knowledge worker industries, which include consulting, tech companies and any organization with a robust research and design process. Sidebar | Pull Technology Boosts Agility

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Demystifying Working Out Loud

Learnnovators

The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The baby boomers are retiring taking their tacit knowledge and experience with them. Does working out loud need digital technology in the form of an online platform or tool?

3 Reasons why online training is cost-effective

Matrix

Since it’s so hard to see crystal clear ROI for how more knowledgeable workers increase company profitability, training budgets are among the first to be cut in hard times. It all depends on the company’s learning needs and readiness to adopt technology.

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Search - Implications on Knowledge Work

Tony Karrer

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). It still is surprising that we are not seeing as rapid adoption of search technologies inside the firewall.

Learning Professionals Leaders

Tony Karrer

There's a vacuum of leadership in the adoption of enterprise/web/learning 2.0 world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? And there are some good comments in her post including: A lot of "us" learned these technologies organically, as we needed to. On this month's Big Question - Lead the Charge - we are already seeing some interesting responses.

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Learning Professionals Leaders

Clark Quinn

There's a vacuum of leadership in the adoption of enterprise/web/learning 2.0 world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? And there are some good comments in her post including: A lot of "us” learned these technologies organically, as we needed to.

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Learned about Learning in 2009

Tony Karrer

Knowledge Work Skills / Work Literacy Having realized in 2007 that there's a very important Knowledge Worker Skill Gap , I felt the need in 2008 to find ways to help knowledge workers and organizations build skills like Leveraging Networks , Network Feedback , Finding Expertise , Using Social Media to Find Answers to Questions , Learning through Conversation and searching, scanning, etc. eLearning Technology.

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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Learning technologies are becoming social, collaborative, and virtual. Corollary => Open Source Video Technologies I'm dealing right now with delivery of video on mobile devices. eLearning Technology. This month's #LCBQ is the first with the Big Question Thought Leaders.

The year’s top posts on Working Smarter

Jay Cross

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 The Dark Side of Technology .

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Awesome Quotes On The Evolving Nature Of Learning

Learnnovators

“ Generally in life, knowledge is acquired to be used. But school learning more often fits Freire’s apt metaphor: knowledge is treated like money, to be put away in a bank for the future. ” ― Seymour Papert. QUOTE. “

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2009 Predictions How Did I Do?

Tony Karrer

Strategies will move much slower than organizations who adopt easy to use tools and make tactical use of these tools. We may also see use of Flash Quiz Tools , polls, survey tools or something like Harbinger Knowledge's Team Pod. Grade: F eLearning Technology.

Leading Learning and New Skills

Clark Quinn

” However, in defense, I would point that there's a disconnect between saying "Yes" and the level of understanding and adoption among people in the profession. Enabling learning is about being a learner yourself, sharing your knowledge and enthusiasm and then taking a back seat. As fields of practice and bodies of knowledge expand, a challenge for learning professionals will be to change their tool sets from prescriptive to supportive.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Workers are disgruntled 10. They were all eclipsed by new technologies. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. In the Industrial Age, workers were cogs in the machine.

Leading Learning and New Skills

Tony Karrer

However, in defense, I would point that there's a disconnect between saying "Yes" and the level of understanding and adoption among people in the profession. Enabling learning is about being a learner yourself, sharing your knowledge and enthusiasm and then taking a back seat. As fields of practice and bodies of knowledge expand, a challenge for learning professionals will be to change their tool sets from prescriptive to supportive.

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Success Formula for Discussion Forums in Financial Services

Tony Karrer

I received a question this week related to Discussion Forums for Knowledge Sharing at Capital City Bank : I successfully launched a discussion forum for a small group of lending assistants within my bank. In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. eLearning Technology.

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2008 2009

Tony Karrer

In my Ten Predictions for eLearning 2008 , my last prediction was: Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG. This will increase adoption of Web 2.0

The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

fuelled by the enormous possibilities thrown open by emerging technologies? Charles: I see these shifts in learning as being driven not only by re-thinking the process of learning and development and by emerging technologies, but also by fundamental changes in the world of work. High value knowledge work requires different capabilities and different mindsets to transactional work, and networked organisations have different needs compared to highly structured organisations.