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Driving Performance Excellence in BFSI: Focus Areas for L&D Initiatives in 2023

Infopro Learning

The industry’s growth is highly dependent on the performance of its employees, making it essential for BFSI organizations to invest in learning and development (L&D) initiatives and leadership training courses. Sales performance In the BFSI industry, employees’ sales performance is vital to the organization’s growth.

Metrics 170
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What Is Digital Adoption? Essential Metrics and Potential Challenges

Epilogue Systems

What is digital adoption? Digital adoption is a term used to describe incorporating new digital technologies into an organization. When done correctly, digital adoption can help improve organizational efficiency and communication. What is digital adoption? Benefits of digital adoption.

Metrics 52
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6 Tips for Developing a User Adoption Strategy

Ontuitive

Tips for Developing a User Adoption Strategy. This blog is part one of a two-part series that will discuss the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. Developing a user adoption strategy is a strong first step.

Adoption 209
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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment. Wondering what a digital adoption platform is and how it can help your customer support team?

Adoption 170
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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Customer success can include any of the following: Onboarding and Adoption: Guiding customers through a smooth onboarding process and effective product adoption. Performance Monitoring: Tracking metrics to measure product effectiveness and identify improvements.

Behavior 221
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Four ROI Metrics to Quantify Your RPA Software Success

Hurix Digital

However, the important question remains: how can one quantify the return on investment (ROI) of RPA tools employed and justify their adoption? On that note, let’s explore a set of steps and metrics that will help in evaluating the worth of RPA tools for your business. Table of Contents: Why Measuring ROI Matters in RPA?

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Why is a Digital Adoption Project Plan Important?

Ontuitive

Why is a Digital Adoption Project Plan Important? Use Our Free Digital Adoption Roadmap Template to Get Started. Achieving digital adoption takes planning and commitment to ensure that users successfully gain the ability to leverage a digital tool to its fullest potential. Excel: Free XLS Digital Adoption Roadmap Template.

Adoption 180