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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment. Wondering what a digital adoption platform is and how it can help your customer support team?

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Enterprise Software Adoption – Best Practices for 2021

Infopro Learning

Providing your organizations with high-quality, comprehensive software adoption training is one the most effective ways you can increase adoption rates. We have shared the top software adoption best practices for 2021 and beyond. Develop a Remote-Friendly Adoption Strategy. Develop a Remote-Friendly Adoption Strategy.

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How to Support Digital Transformation When Modernizing Legacy Software

Ontuitive

Technology is at the backbone of most businesses, but in today’s fast-paced technological landscape it’s easy to fall behind on system updates and upgrades. Improved business performance and responsiveness. Don’t Forget: Tearing out and replacing legacy technology isn’t the only option.

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Driving Digital Adoption is Still Possible When Maintaining Legacy Systems: Here’s How

Ontuitive

Today, many companies are conflicted about abandoning legacy technology for more modern alternatives. Certain legacy systems is irreplaceable because crucial business processes work in tandem with that technology. Technology upgrades are costly at the initial investment without immediate ROI.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

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How Training Increases User Adoption of New Software

Infopro Learning

One of the biggest reasons a new software fails is not because of the system itself, but because of low user adoption rates. If you do a quick online search of the ways you can increase user adoption you will find pages listing the latest techniques, but you might be surprised to find that they all have one thing in common.

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LIMS, LMS, ELN, and ERP: How can a Digital Adoption Platform Help?

Ontuitive

Read our blog, Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees. So let’s break it down before we explain how a DAP can help with the adoption of these systems. Unlike LIMS, LMS emerged from the world of laboratory data management software in support of the analytical work of scientists.

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