Expert insights. Personalized for you.
One of the biggest reasons a new software fails is not because of the system itself, but because of low user adoption rates. If you do a quick online search of the ways you can increase user adoption you will find pages listing the latest techniques, but you might be surprised to find that they all have one thing in common. Almost every article lists the implementation of training as an important way to promote the adoption of new software. Providing Support. MORE
As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. Front-end analysis is actually part of the Human Performance Technology (HPT) model, which is a systematic approach to improving productivity and competence. The Human Performance Technology Model. MORE
For organizations, whether large or small, managing workforce performance is a daunting task. The focus is to deliver performance-based learning solutions that boost workforce engagement, training ROI, and organizational productivity. Effective performance management serves as a viable solution to ensure that learning aligns with pertinent training needs and performance goals. Key Steps to Deliver Performance-based Learning. Adopt a personalized approach. MORE
AGILE EPSS Learning @ the Point of Work Performer Support Sustained Capability adoption EPS implementation performance support performer support sustainted capability system deployment I doubt there are many [any?] who want less-than-flawless-execution when users access critical business applications that have the potential to create chaos when mistakes are made. MORE
After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter. With the last dozen or so years dedicated to Point-of-Work Solutions leveraging performance support and technology integration, I will be the first to confess that adoption of Point-of-Work. MORE
Many of my Performance Support colleagues and I have lamented over and struggled to find why the adoption of performance support technology has been so difficult. We are walled in by the myth that Training drives performance… and we have successfully evolved deeper within the walls of that paradigm to innovate and improve our learning solutions. MORE
but why launch into an 8-to-16 week design and development cycle for an hour of e-learning when the discovery evidence is staring you in the face screaming for a performance support [PS] job aid needed at the point of work? AGILE Discovery & Consulting EPSS Learning @ the Point of Work Learning Readiness Assessment Performer Support 70:20:10 DevLearn 2014 embedded performance support performance support Performance Support Community PSC SAM MORE
Today many organizations are adopting new software to adapt to the drastic market changes we have seen this year. The effective adoption of new software enables companies to streamline once lengthy processes, lighten their employees’ workload, and improve customer experiences. MORE
When designed with learners’ needs in mind, they are an excellent performance support tool. If your organization hasn’t already, it may be time to adopt a learning portal as part of your next training initiative. A learning portal should be: Inclusive: Your portal design should support diverse communities. Performing analysis and creating a learner persona can help identify what learners truly want and need out of a portal. MORE
We at Dashe & Thomson have for years been at the forefront of the development of Electronic Performance Support Systems (EPSSs), which are designed to allow employees to quickly and easily access role-based, bite-sized information at the exact point in time when they need it. Given that the human brain appears to be adopting the strategy, according to Science , it would seem we’ve got the right idea. performance support MORE
Its widespread adoption (across varied corporate trainings across different industry verticals) is reflected in the fact that we now use the terms eLearning and Mobile Learning interchangeably. Here are my recommendations on Mobile Learning Trends you should adopt in 2020. MORE
A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there. Effective performance support is embedded (i.e., Let’s flip the whole dynamic learning and support ecosystem, not just the classroom. ”. MORE
A performance support platform, which provides assistance at the point-of-work, is one of the most effective tools you can deploy to overcome barriers and speed adoption. Keep reading to learn the three most important ways to improve user adoption and how a performance support platform can speed employee competency, increase productivity, and yes, help you nail your ROI goals. Blog eBook Digital adoption solution Performance Support User Onboarding MORE
I just had breakfast with a good friend and colleague, and, the usual thing happened; the conversation shifted to performance challenges around business systems implementations. AGILE Discovery & Consulting EPSS Learning @ the Point of Work Performer Support adoption agile. He is a process improvement engineer blessed with the curse of a training background followed by deep business process improvement experience. MORE
AGILE EPSS Learning Ecosystems Performer Support Sustained Capability Technology embedded performance support EPS moments of need performer support I doubt there are many [any?] who want less-than-flawless-execution when users access critical business applications that have the potential to create chaos when mistakes are made. MORE
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. Enter ‘Embedded Performance Support’ — performance support that is embedded in the business process (and hence the workflow of the employees) that helps make support more efficient and effective. MORE
Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. From providing just-in-time learning to assisting employees with on-the-job support, Performance Support Tools bring the required agility to corporate trainings. Essentially, Performance Support Tools help in bridging the gap between knowledge acquisition and knowledge application. PSTs and Learning & Perform MORE
This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance MORE
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. LearnQ : a mobile-based performance support app for our Quality Management System (QMS) that provides an ubiquitous way to access information while on the go. MORE
The following is a guest post authored by Gary Wise, Workforce Performance Strategist, Coach, Speaker & Storyteller, of Human Performance Outfitters. Adopt. All four phases are required when the “anything” launch takes place within a dynamic Learning Performance Ecosystem …and optimized or not, we all own an ecosystem. Unfortunately, the only real output Training produces is potential …not competent performance. Who supports? MORE
Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic. We are choosing to adopt a paradigm that is directly aligned and impacted by the speed and the dynamic demands of business performance. Digital Performance Support EPSS Learning Performance Ecosystem Point of Work Assessment #performancesupport #ROI #assessment MORE
All organizations currently own a dynamic learning performance ecosystem. 70:20:10 Accelerated Productivity AGILE Change Leadership Continuous Learning Data Analytics Digital Transformation Discovery & Consulting Five Moments of Need Intentional Design Learning Performance Ecosystem Moment of Need Performance Insights Performance Support Point of Work Assessment learning & performance ecosystem point of work point of work assessment MORE
70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityWhat if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? MORE
If sustained workforce performance truly represents the universal brass ring, L&D…or some other corporate entity…must evolve tactically and adopt a performance mindset head downstream into the post-training environment where measurable outcomes and value are generated…or lost – Point-of-Work (PoW). Continuous Learning Digital Performance Support Discovery moment of need performance consulting point of work MORE
Even with full-blown L&D departments supporting them, managers find themselves needing to consistently adopt and deploy modern learning and training initiatives. Performance Support ELearning Employee Training and Performance Microlearning Learning and Development Training Approac MORE
So, for organizations it is now imperative to provide opportunities for learning and development to support employee success as well as business growth. Learning is a journey, where experiences and interactions contribute to overall performance. MORE
Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. I actually don't think that Gloria would consider external resources (which we've had for years as reference systems that go along with software) as a form of Electronic Performance Support Systems (EPSS). MORE
Bridging Skills-gaps, Driving Workforce Performance, and Increasing ROIs. Employee performance analysis is a significant aspect of modern corporates. Human Resources (HR) professionals conduct performance review cycles to evaluate an employee’s contribution to boosting overall workplace productivity. With changing job roles and training methods, the traditional performance analysis process is not considered adequate. MORE
In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. Performance support is one good answer. < MORE
A performance support platform, which provides assistance at the point-of-work, is one of the most effective tools you can deploy to overcome barriers and speed adoption. Keep reading to learn the three most important ways to improve user adoption and how a performance support platform can speed employee competency, increase productivity, and yes, help you nail your ROI goals. Blog eBook Digital adoption solution Performance Support User Onboarding MORE
When designed with learners’ needs in mind, they are an excellent performance support tool. If your organization hasn’t already, it may be time to adopt a learning portal as part of your next training initiative. A learning portal should be: Inclusive: Your portal design should support diverse communities. Performing analysis and creating a learner persona can help identify what learners truly want and need out of a portal. MORE
Even a brilliant idea, if launched at the wrong time, can take years to gain adoption. So it was with performance support. here is a preview of some findings that the author will present at Performance Support Symposium 2013. Design Strategies Emerging Topics Management Performance Support Training Strategies Timing is important. and bear fruit. But now research is showing that the time is right, and. MORE
As customer demands grow in the market, companies are adopting new technologies to place themselves in the competition. Similarly, when it comes to managing employees' performance, investing in a good Performance Management Software can do wonders in engaging your employees effectively. Employee Performance Corporate eLearning Best Practices Performance Management Performance Support MORE
If you are considering Digital Performance Support (“DPS”) as part of the on-boarding and user experience for your application or application project, it’s important to know, as with any new capability, there’s a right way to do it and there’s definitely a wrong way. It starts with making sure your tools and methods are suitable for building the supporting foundation from which effective DPS will rise. No searching knowledgebases, support portals or a repository index. MORE
70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityWhat if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? MORE
In today’s technological era, organizations in the Business and Finance industry are deploying online LMS systems to deliver performance-aided and ROI-aligned solutions. The increasing role of online LMS as learning and performance platforms serve the following benefits: ? MORE
Dashe & Thomson
FEBRUARY 12, 2021
Even with full-blown L&D departments supporting them, managers find themselves needing to consistently adopt and deploy modern learning and training initiatives. Performance Support ELearning Employee Training and Performance Microlearning Learning and Development Training Approac
Living in Learning
JULY 13, 2016
70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityWhat if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Living in Learning
JULY 13, 2016
70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityWhat if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different?
Living in Learning
AUGUST 18, 2018
Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic. We are choosing to adopt a paradigm that is directly aligned and impacted by the speed and the dynamic demands of business performance. Digital Performance Support EPSS Learning Performance Ecosystem Point of Work Assessment #performancesupport #ROI #assessment
Advertisement
further by continuously modifying the training plan to adapt to the performance of the learner. In the decades since the birth of CBT, the mass adoption of. OttoLearn performs continuous assessment through. scaffolding—the framework of supporting and guiding.
Learnnovators
OCTOBER 5, 2014
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. Enter ‘Embedded Performance Support’ — performance support that is embedded in the business process (and hence the workflow of the employees) that helps make support more efficient and effective.
Living in Learning
MAY 21, 2018
After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter. With the last dozen or so years dedicated to Point-of-Work Solutions leveraging performance support and technology integration, I will be the first to confess that adoption of Point-of-Work.
Living in Learning
JUNE 3, 2018
Many of my Performance Support colleagues and I have lamented over and struggled to find why the adoption of performance support technology has been so difficult. We are walled in by the myth that Training drives performance… and we have successfully evolved deeper within the walls of that paradigm to innovate and improve our learning solutions.
Your Training Edge
FEBRUARY 3, 2014
A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there. Effective performance support is embedded (i.e., Let’s flip the whole dynamic learning and support ecosystem, not just the classroom. ”.
Infopro Learning
MARCH 11, 2021
So, for organizations it is now imperative to provide opportunities for learning and development to support employee success as well as business growth. Learning is a journey, where experiences and interactions contribute to overall performance.
Advertisement
the latest Performance Management Maturity Model. Forbes (2017), ‘2017 State Of Cloud Adoption And Security’ 10 Translate Your Learning into. support a worldwide workforce. 12 Ways to Get the Most.
|
Infopro Learning
JANUARY 14, 2021
Today many organizations are adopting new software to adapt to the drastic market changes we have seen this year. The effective adoption of new software enables companies to streamline once lengthy processes, lighten their employees’ workload, and improve customer experiences.
Learnnovators
OCTOBER 5, 2014
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. LearnQ : a mobile-based performance support app for our Quality Management System (QMS) that provides an ubiquitous way to access information while on the go.
Clark Quinn
AUGUST 26, 2008
Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. I actually don't think that Gloria would consider external resources (which we've had for years as reference systems that go along with software) as a form of Electronic Performance Support Systems (EPSS).
G-Cube
SEPTEMBER 27, 2019
Bridging Skills-gaps, Driving Workforce Performance, and Increasing ROIs. Employee performance analysis is a significant aspect of modern corporates. Human Resources (HR) professionals conduct performance review cycles to evaluate an employee’s contribution to boosting overall workplace productivity. With changing job roles and training methods, the traditional performance analysis process is not considered adequate.
Living in Learning
APRIL 27, 2018
This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance
Living in Learning
DECEMBER 17, 2018
All organizations currently own a dynamic learning performance ecosystem. 70:20:10 Accelerated Productivity AGILE Change Leadership Continuous Learning Data Analytics Digital Transformation Discovery & Consulting Five Moments of Need Intentional Design Learning Performance Ecosystem Moment of Need Performance Insights Performance Support Point of Work Assessment learning & performance ecosystem point of work point of work assessment
Epilogue Systems
SEPTEMBER 4, 2019
A performance support platform, which provides assistance at the point-of-work, is one of the most effective tools you can deploy to overcome barriers and speed adoption. Keep reading to learn the three most important ways to improve user adoption and how a performance support platform can speed employee competency, increase productivity, and yes, help you nail your ROI goals. Blog eBook Digital adoption solution Performance Support User Onboarding
Epilogue Systems
SEPTEMBER 4, 2019
A performance support platform, which provides assistance at the point-of-work, is one of the most effective tools you can deploy to overcome barriers and speed adoption. Keep reading to learn the three most important ways to improve user adoption and how a performance support platform can speed employee competency, increase productivity, and yes, help you nail your ROI goals. Blog eBook Digital adoption solution Performance Support User Onboarding
Living in Learning
FEBRUARY 21, 2014
AGILE EPSS Learning @ the Point of Work Performer Support Sustained Capability adoption EPS implementation performance support performer support sustainted capability system deployment I doubt there are many [any?] who want less-than-flawless-execution when users access critical business applications that have the potential to create chaos when mistakes are made.
Living in Learning
AUGUST 21, 2014
I just had breakfast with a good friend and colleague, and, the usual thing happened; the conversation shifted to performance challenges around business systems implementations. AGILE Discovery & Consulting EPSS Learning @ the Point of Work Performer Support adoption agile. He is a process improvement engineer blessed with the curse of a training background followed by deep business process improvement experience.
G-Cube
NOVEMBER 7, 2019
For organizations, whether large or small, managing workforce performance is a daunting task. The focus is to deliver performance-based learning solutions that boost workforce engagement, training ROI, and organizational productivity. Effective performance management serves as a viable solution to ensure that learning aligns with pertinent training needs and performance goals. Key Steps to Deliver Performance-based Learning. Adopt a personalized approach.
Bottom-Line Performance
NOVEMBER 7, 2017
When designed with learners’ needs in mind, they are an excellent performance support tool. If your organization hasn’t already, it may be time to adopt a learning portal as part of your next training initiative. A learning portal should be: Inclusive: Your portal design should support diverse communities. Performing analysis and creating a learner persona can help identify what learners truly want and need out of a portal.
Dashe & Thomson
JULY 25, 2012
As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. Front-end analysis is actually part of the Human Performance Technology (HPT) model, which is a systematic approach to improving productivity and competence. The Human Performance Technology Model.
Dashe & Thomson
AUGUST 26, 2011
We at Dashe & Thomson have for years been at the forefront of the development of Electronic Performance Support Systems (EPSSs), which are designed to allow employees to quickly and easily access role-based, bite-sized information at the exact point in time when they need it. Given that the human brain appears to be adopting the strategy, according to Science , it would seem we’ve got the right idea. performance support
Living in Learning
SEPTEMBER 9, 2014
but why launch into an 8-to-16 week design and development cycle for an hour of e-learning when the discovery evidence is staring you in the face screaming for a performance support [PS] job aid needed at the point of work? AGILE Discovery & Consulting EPSS Learning @ the Point of Work Learning Readiness Assessment Performer Support 70:20:10 DevLearn 2014 embedded performance support performance support Performance Support Community PSC SAM
EI Design
JULY 19, 2018
Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. From providing just-in-time learning to assisting employees with on-the-job support, Performance Support Tools bring the required agility to corporate trainings. Essentially, Performance Support Tools help in bridging the gap between knowledge acquisition and knowledge application. PSTs and Learning & Perform
Infopro Learning
AUGUST 14, 2019
One of the biggest reasons a new software fails is not because of the system itself, but because of low user adoption rates. If you do a quick online search of the ways you can increase user adoption you will find pages listing the latest techniques, but you might be surprised to find that they all have one thing in common. Almost every article lists the implementation of training as an important way to promote the adoption of new software. Providing Support.
Bottom-Line Performance
NOVEMBER 7, 2017
When designed with learners’ needs in mind, they are an excellent performance support tool. If your organization hasn’t already, it may be time to adopt a learning portal as part of your next training initiative. A learning portal should be: Inclusive: Your portal design should support diverse communities. Performing analysis and creating a learner persona can help identify what learners truly want and need out of a portal.
Allison Rossett
SEPTEMBER 19, 2012
In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. Performance support is one good answer. <
Dan Keckan
AUGUST 30, 2019
As customer demands grow in the market, companies are adopting new technologies to place themselves in the competition. Similarly, when it comes to managing employees' performance, investing in a good Performance Management Software can do wonders in engaging your employees effectively. Employee Performance Corporate eLearning Best Practices Performance Management Performance Support
Epilogue Systems
JUNE 22, 2018
The following is a guest post authored by Gary Wise, Workforce Performance Strategist, Coach, Speaker & Storyteller, of Human Performance Outfitters. Adopt. All four phases are required when the “anything” launch takes place within a dynamic Learning Performance Ecosystem …and optimized or not, we all own an ecosystem. Unfortunately, the only real output Training produces is potential …not competent performance. Who supports?
G-Cube
JANUARY 7, 2020
In today’s technological era, organizations in the Business and Finance industry are deploying online LMS systems to deliver performance-aided and ROI-aligned solutions. The increasing role of online LMS as learning and performance platforms serve the following benefits: ?
Epilogue Systems
NOVEMBER 29, 2017
If you are considering Digital Performance Support (“DPS”) as part of the on-boarding and user experience for your application or application project, it’s important to know, as with any new capability, there’s a right way to do it and there’s definitely a wrong way. It starts with making sure your tools and methods are suitable for building the supporting foundation from which effective DPS will rise. No searching knowledgebases, support portals or a repository index.
Learning Solutions Magazine
AUGUST 11, 2013
Even a brilliant idea, if launched at the wrong time, can take years to gain adoption. So it was with performance support. here is a preview of some findings that the author will present at Performance Support Symposium 2013. Design Strategies Emerging Topics Management Performance Support Training Strategies Timing is important. and bear fruit. But now research is showing that the time is right, and.
Living in Learning
JANUARY 10, 2014
AGILE EPSS Learning Ecosystems Performer Support Sustained Capability Technology embedded performance support EPS moments of need performer support I doubt there are many [any?] who want less-than-flawless-execution when users access critical business applications that have the potential to create chaos when mistakes are made.
EI Design
APRIL 8, 2020
Its widespread adoption (across varied corporate trainings across different industry verticals) is reflected in the fact that we now use the terms eLearning and Mobile Learning interchangeably. Here are my recommendations on Mobile Learning Trends you should adopt in 2020.
241 
Let's personalize your content