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10 Customer Service Solutions

Ed App

ITIL conveys the best practices adopted for offering customers IT services. Additionally, candidates learn how to research customer reviews and do reputation management. For the best training, this computer learning software can be combined with other digital adoption platforms.

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Wearing out our welcome

Learning with e's

David Kelly addressing Learning Technology delegates I launched a new module for my first year students today called 'Digital Reputation and Digital Literacies'. Here's the blurb: Module Overview This module explores living and learning in the digital age, with a particular focus on digital reputation, e-safety and digital literacies.