Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream
FEBRUARY 18, 2020
When getting started, be sure to define success metrics to benchmark at the outset and measure over time. So do you focus more of your resources on client implementation and onboarding – or on growing customer skills over time? . I love metrics. What success metrics are important for you to measure? Several other metrics reveal strong adoption of online learning content. Good stuff… Here’s another metric that’s really exciting for us.