2013 Innovation — Division 2
NOVEMBER 25, 2013
BLOOM, a new video-based learning system, stands for Blue Learning Opportunities On-demand Media. BLOOM is part of a broader overhaul of learning and development at Blue Cross & Blue Shield of North Carolina prompted by regulatory shifts in the Affordable Care Act. Blue Cross & Blue Shield also has adopted a training outsourcing strategy expected to generate savings of nearly half a million dollars over two years.