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Karl Kapp and Tony O’Driscoll have written a definitive book on virtual worlds, Learning in 3D: Adding a New Dimension in Enterprise Learning and Collaboration. Conservative organizations and schools are more likely to adopt environments developed specifically for business and academic applications. Tags: Metrics of organizational learning The process of Innovation MORE
So before we move on, I invite you to join me in revisiting this year’s most popular topics in extended enterprise learning. What Topics Were Most Popular in Extended Enterprise Learning? But I’m more interested in top takeaways from business-minded learning professionals. MORE
While organizations invest heavily in digital solutions to scale faster and compete more aggressively using consistent enterprise technology innovations, the challenge remains with the adoption and transformation rate. The applications enterprises use to improve business processes (e.g., MORE
The ERP system has become an integral part of any large, successful enterprise. Analyst reports suggest that the ERP market is currently about $40 billion in total revenue, consistently ranks among the top IT spending priority for enterprises, and is expected to grow to over $50 billion by 2013. Business considerations include stakeholder management and clear definition of ERP success criteria. Overall business value delivered. MORE
It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. For example, they don’t even have enterprise sales teams. MORE
A number of enterprises often complain that they don’t get the desired results from employee training. This post presents a roundup of opinions from 10 experts consisting of business owners, trainers, instructional designers, and learning & development specialists on how an enterprise LMS can help you achieve your business goals. When used in the right way, an LMS serves as a tool that everyone can access and use to help advance towards business goals. MORE
If you’re familiar with Talented Learning, you know we’re fiercely independent consultants focused on one goal – to help you choose the best extended enterprise LMS for your needs. The “Extended Enterprise” Worldview. What exactly do we mean by the term “extended enterprise” ? EXTENDED ENTERPRISE LMS AUDIENCES. WEBINARS – In-depth sessions focused on key extended enterprise LMS issues and related business strategies. MORE
On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. Since then, her focus has shifted to engagement – adapting and enhancing the LMS to increase training adoption in franchise managers and crew members everywhere. There is complexity about our business that is reflected in our learning system. MORE
Today, we discuss these questions and more with expert, Samma Hafeez , VP of Customer Success at Thought Industries , a learning platform provider that helps businesses educate their external audiences. KEY TAKEAWAYS: “Customer success ” is more than a buzzword – especially in the subscription software industry, where onboarding and training directly influence product adoption and renewal rates. As customer success practices mature, metrics continue to evolve. MORE
On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. And how does training adoption help ensure a consistent customer experience? So how can franchisors encourage training adoption? Training adoption matters. So what advice would you recommend to franchisors who want to improve training adoption and impact? MORE
Well, a lot is happening in extended enterprise learning and we want to touch on all the high points. With so many players and so much pressure to differentiate, it’s no surprise that some are growing their business through acquisitions. Explorance acquired Gartner Metrics That Matter. 19 Five Use Cases Propel Extended Enterprise Learning. 18 The Extended Enterprise Comes Home. 17 Rise of the “Agile Business” Learning Platform. MORE
And what kind of real-world business benefits come from using xAPI? He’s best known as the founder of Rustici Software , where he advanced SCORM market adoption and developed its next-generation standard, the xAPI. KEY TAKEAWAYS: For extended enterprise professionals, measuring the business impact of learning programs is essential. Starting small is a legitimate way to discover how xAPI can help you improve learning programs and related business results. . MORE
Tamer is a learning systems entrepreneur who is always ahead of the extended enterprise curve. Most notably, about seven years ago he founded Crowd Wisdom, one of the first pure extended enterprise learning management systems. That’s good for adoption. MORE
Today, we discuss these questions and more with Dave Derington , Director of User Enablement at Azuqua , a cloud integration-as-a-platform (iPaaS) provider that makes it easy for anyone to set-up automated digital workflows across business applications. KEY TAKEAWAYS: Every business can benefit from educated customers. Well, we fit into the extended enterprise learning space by focusing on the customer education segment. Metrics. MORE
This is often due to the fact that they need to provide quantifiable success metrics for their own activities, and find it hard to isolate the results of their “learning support” activities from overall team or business performance improvements. measuring the success of community in terms of business performance (not just in terms of social activity). Whoever takes on these ECM responsibilities is going to have a significant influence and impact on the business. MORE
” Everyone is so busy creating custom training for each customer, no one takes the time to develop standard materials. If you’re making a business case for customer education, we encourage you to speak the same business language your board uses. For example, many SaaS ( Software as a Service ) businesses focus on CAC/LTV ratio — ( Customer Acquisition Cost vs. Customer Lifetime Value ). Investigate the key performance indicators that matter most to your business. MORE
For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy. trillion by 2021, according to “Insights-Driven Businesses Set the Pace for Global Growth,” a 2017 report by Forrester Research Inc. Measuring Business Value. MORE
When I stepped into the extended enterprise learning world 25 years ago, the concept of data-based decision-making was vastly different. It’s also about identifying relevant, useful data and applying it consistently to improve business practices and results, over time. MORE
That’s not just a gut reaction – it’s a business reality. Nevertheless, education is a critical factor in the customer experience equation, and marketers are eager to learn how to leverage customer education for better business results. For example, as an independent extended enterprise learning analyst, I’ve been writing for nearly 5 years about the explosive growth in customer training and the learning innovators who are defining this space. MORE
This was a client query that kept most of our teams busy throughout a greater part of 2020. Though most organizations were fast enough to adopt the digital first approach to selling, concern related to the efficiency of the process remained to be an issue. MORE
Measuring learning is a much harder task — requiring first the identification of what metrics are most appropriate — but it is the only way we will be able to determine the true effectiveness of different learning environments, which will become even more important as new digital tools and technologies emerge. Read more about the Top 10 Training Metrics. Bryant’s business career has been based on his results-oriented style of empowering the individual. MORE
If training is so vital for franchise success , how do you know which efforts are actually making a tangible business difference, and which are missing the mark? Tying learning initiatives to business performance has long been a challenge for organizations in every industry. However, technology now makes it possible to measure the business impact of learning programs, even across a network of hundreds or thousands of independently-owned franchisees, distributors or affiliates. MORE
Primarily because employee educational goals, interests and motivations don’t apply to extended enterprise learners. On the other hand, customers and business partners can’t be forced to engage in learning activities. The reverse is true also – there are many employee LMS features that are unneeded in extended enterprise applications. Also, extended enterprise initiatives almost always serve many more external learners than employees. MORE
Today it is becoming more and more common for organizations to adopt remote-friendly learning programs. As organizations create their post Covid19 plans, many business leaders plan to adopt a hybrid workplace model where employees work both in the office and from home alternately. MORE
Do you have a winning enterprise app strategy? With the proliferation of bring-your-own-device (BYOD) policies and a move toward making the workplace more agile, corporations are offering their employees mobile apps to better facilitate business activities across devices. Why mobile enterprise apps? That's where custom enterprise app development comes in. To spur adoption among employees, they should be easy to navigate and intuitive to use. MORE
Are you in the learning technology or content business ? As a result, we should be ready to help organizations adopt virtual learning solutions and integrate them into their workflows. The market clearly needs vendors who specialize in helping organizations efficiently move from one stage to the next – or through the entire migration cycle. • Offer a Path to Extended Enterprise Learning. As of today, they’re also in the extended enterprise learning business. MORE
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights. But now, more companies also extract both predictive and prescriptive intelligence from customer and business data. MORE
Based on my work as an independent advisor to learning tech buyers and sellers , I’ve outlined 16 key extended enterprise learning trends and related predictions. 2) Talent Management LMS Platforms Struggle With Extended Enterprise. Success metrics that matter most – and why. MORE
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience. MORE
Though the idea of linking a Customer Relationship Management (CRM) system with a Learning Management System (LMS) doesn’t come up as often as it should, in recent posts we’ve discussed the value of integrating your business’ CRM and LMS , as well as the ROI that can be generated by doing so. Drilling down on those ideas a little further, let’s take a look at what an actual CRM-LMS integration might look like, and the potential it could offer for your business. MORE
Ten years ago this May a journalist named Nick Carr stirred up a ruckus with an article in Harvard Business Review claiming that IT Doesn’t Matter. Using the telephone and shipping by rail were great sources of competitive advantage – until every business could afford them. Consultants Howard Smith and Peter Fingar shot back a month later with a paperback retort entitled IT Doesn’t Matter – Business Processes Do. BPM promises to obliterate the “Business-IT Divide. MORE
In 2 of our previous blog posts, we defined the meaning of Extended Enterprise (training, development, certification or support provided to your external non-employees) and reviewed its measurable benefits. In this post, I would like to address what type of client would take advantage of Extended Enterprise and in our experience how these types of clients have applied Absorb LMS to deliver their external training. The post Who would use an Extended Enterprise LMS? MORE
Strategic LMS vendors differentiate and structure their business on solving specific problems better than the competition and then invest resources trying to find many similar clients that need that exact solution. In the learning technology market, focus creates business value and winning vendors have it! Later, I moved into high-end LMS sales for 13 years — specializing in solutions for corporate extended enterprise and associations. MORE
EPISODE 34 – TOPIC SUMMARY AND GUEST: As I’ve noted previously , customer training continues to be the hottest segment of the extended enterprise learning landscape. In these situations, online customer education can make a significant business impact. . I love metrics. MORE
Enterprise learning management systems (LMS) are where enterprise companies keep and use all training and education documents and courses. Modern Enterprise LMS Solutions Should Enable Microlearning. In business environments, we call this microlearning. MORE
The business world has never been so competitive. Recently, corporate training has broadened its focus from business’ employees to also include those in the “extended enterprise”. In this post, you will become familiar with extended enterprise training and why your company needs to invest in it. What is extended enterprise training? Extended enterprise training refers to training offered to a business’ external partners. MORE
It’s also a powerful business strategy that fuels a continuous cycle of revenue and profit. It depends on your business model, product positioning, competitive landscape and customer base. Our research reveals multiple reasons why organizations choose not to charge new customers separately for training: To remove one of several roadblocks on the way to product adoption. For example, say your training goal is to increase the adoption rate among new customers. MORE
You’ve invested a lot of time and energy in selecting the right vendor to solve your business need. You’ve made sure you have a solid business case, including calculating ROI. Gauge user adoption and establish a plan to grow and improve user adoption. Simply launching an application and providing users with training does not guarantee user onboarding and adoption success. Measure End User Adoption Post-Launch. Validate User Adoption. MORE
Adoption Business Enterprise Metrics Talented Learning
MARCH 11, 2020
Tamer is a learning systems entrepreneur who is always ahead of the extended enterprise curve. Most notably, about seven years ago he founded Crowd Wisdom, one of the first pure extended enterprise learning management systems. That’s good for adoption.
Talented Learning
FEBRUARY 18, 2020
EPISODE 34 – TOPIC SUMMARY AND GUEST: As I’ve noted previously , customer training continues to be the hottest segment of the extended enterprise learning landscape. In these situations, online customer education can make a significant business impact. . I love metrics.
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Absorb LMS
SEPTEMBER 18, 2017
In 2 of our previous blog posts, we defined the meaning of Extended Enterprise (training, development, certification or support provided to your external non-employees) and reviewed its measurable benefits. In this post, I would like to address what type of client would take advantage of Extended Enterprise and in our experience how these types of clients have applied Absorb LMS to deliver their external training. The post Who would use an Extended Enterprise LMS?
Talented Learning
JANUARY 15, 2020
It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. For example, they don’t even have enterprise sales teams.
Talented Learning
MARCH 17, 2020
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights. But now, more companies also extract both predictive and prescriptive intelligence from customer and business data.
Talented Learning
JANUARY 8, 2020
Based on my work as an independent advisor to learning tech buyers and sellers , I’ve outlined 16 key extended enterprise learning trends and related predictions. 2) Talent Management LMS Platforms Struggle With Extended Enterprise. Success metrics that matter most – and why.
ProProfs
DECEMBER 21, 2018
A number of enterprises often complain that they don’t get the desired results from employee training. This post presents a roundup of opinions from 10 experts consisting of business owners, trainers, instructional designers, and learning & development specialists on how an enterprise LMS can help you achieve your business goals. When used in the right way, an LMS serves as a tool that everyone can access and use to help advance towards business goals.
Talented Learning
OCTOBER 8, 2019
If you’re familiar with Talented Learning, you know we’re fiercely independent consultants focused on one goal – to help you choose the best extended enterprise LMS for your needs. The “Extended Enterprise” Worldview. What exactly do we mean by the term “extended enterprise” ? EXTENDED ENTERPRISE LMS AUDIENCES. WEBINARS – In-depth sessions focused on key extended enterprise LMS issues and related business strategies.
Talented Learning
FEBRUARY 26, 2020
When I stepped into the extended enterprise learning world 25 years ago, the concept of data-based decision-making was vastly different. It’s also about identifying relevant, useful data and applying it consistently to improve business practices and results, over time.
WhatFix
APRIL 1, 2020
While organizations invest heavily in digital solutions to scale faster and compete more aggressively using consistent enterprise technology innovations, the challenge remains with the adoption and transformation rate. The applications enterprises use to improve business processes (e.g.,
Zunos
DECEMBER 1, 2020
Enterprise learning management systems (LMS) are where enterprise companies keep and use all training and education documents and courses. Modern Enterprise LMS Solutions Should Enable Microlearning. In business environments, we call this microlearning.
|
Jane Hart
MARCH 18, 2013
This is often due to the fact that they need to provide quantifiable success metrics for their own activities, and find it hard to isolate the results of their “learning support” activities from overall team or business performance improvements. measuring the success of community in terms of business performance (not just in terms of social activity). Whoever takes on these ECM responsibilities is going to have a significant influence and impact on the business.
Your Training Edge
MAY 7, 2015
Measuring learning is a much harder task — requiring first the identification of what metrics are most appropriate — but it is the only way we will be able to determine the true effectiveness of different learning environments, which will become even more important as new digital tools and technologies emerge. Read more about the Top 10 Training Metrics. Bryant’s business career has been based on his results-oriented style of empowering the individual.
Talented Learning
FEBRUARY 27, 2019
Today, we discuss these questions and more with Dave Derington , Director of User Enablement at Azuqua , a cloud integration-as-a-platform (iPaaS) provider that makes it easy for anyone to set-up automated digital workflows across business applications. KEY TAKEAWAYS: Every business can benefit from educated customers. Well, we fit into the extended enterprise learning space by focusing on the customer education segment. Metrics.
Talented Learning
MAY 8, 2019
Primarily because employee educational goals, interests and motivations don’t apply to extended enterprise learners. On the other hand, customers and business partners can’t be forced to engage in learning activities. The reverse is true also – there are many employee LMS features that are unneeded in extended enterprise applications. Also, extended enterprise initiatives almost always serve many more external learners than employees.
eFront
NOVEMBER 16, 2017
The business world has never been so competitive. Recently, corporate training has broadened its focus from business’ employees to also include those in the “extended enterprise”. In this post, you will become familiar with extended enterprise training and why your company needs to invest in it. What is extended enterprise training? Extended enterprise training refers to training offered to a business’ external partners.
Talented Learning
JANUARY 8, 2019
Well, a lot is happening in extended enterprise learning and we want to touch on all the high points. With so many players and so much pressure to differentiate, it’s no surprise that some are growing their business through acquisitions. Explorance acquired Gartner Metrics That Matter. 19 Five Use Cases Propel Extended Enterprise Learning. 18 The Extended Enterprise Comes Home. 17 Rise of the “Agile Business” Learning Platform.
Talented Learning
JANUARY 22, 2019
” Everyone is so busy creating custom training for each customer, no one takes the time to develop standard materials. If you’re making a business case for customer education, we encourage you to speak the same business language your board uses. For example, many SaaS ( Software as a Service ) businesses focus on CAC/LTV ratio — ( Customer Acquisition Cost vs. Customer Lifetime Value ). Investigate the key performance indicators that matter most to your business.
Talented Learning
APRIL 24, 2018
And what kind of real-world business benefits come from using xAPI? He’s best known as the founder of Rustici Software , where he advanced SCORM market adoption and developed its next-generation standard, the xAPI. KEY TAKEAWAYS: For extended enterprise professionals, measuring the business impact of learning programs is essential. Starting small is a legitimate way to discover how xAPI can help you improve learning programs and related business results. .
Talented Learning
SEPTEMBER 25, 2018
That’s not just a gut reaction – it’s a business reality. Nevertheless, education is a critical factor in the customer experience equation, and marketers are eager to learn how to leverage customer education for better business results. For example, as an independent extended enterprise learning analyst, I’ve been writing for nearly 5 years about the explosive growth in customer training and the learning innovators who are defining this space.
Dashe & Thomson
JULY 27, 2011
The ERP system has become an integral part of any large, successful enterprise. Analyst reports suggest that the ERP market is currently about $40 billion in total revenue, consistently ranks among the top IT spending priority for enterprises, and is expected to grow to over $50 billion by 2013. Business considerations include stakeholder management and clear definition of ERP success criteria. Overall business value delivered.
Infopro Learning
MARCH 30, 2021
Today it is becoming more and more common for organizations to adopt remote-friendly learning programs. As organizations create their post Covid19 plans, many business leaders plan to adopt a hybrid workplace model where employees work both in the office and from home alternately.
Talented Learning
OCTOBER 13, 2016
Strategic LMS vendors differentiate and structure their business on solving specific problems better than the competition and then invest resources trying to find many similar clients that need that exact solution. In the learning technology market, focus creates business value and winning vendors have it! Later, I moved into high-end LMS sales for 13 years — specializing in solutions for corporate extended enterprise and associations.
Talented Learning
MARCH 13, 2018
If training is so vital for franchise success , how do you know which efforts are actually making a tangible business difference, and which are missing the mark? Tying learning initiatives to business performance has long been a challenge for organizations in every industry. However, technology now makes it possible to measure the business impact of learning programs, even across a network of hundreds or thousands of independently-owned franchisees, distributors or affiliates.
Talented Learning
MARCH 25, 2020
Are you in the learning technology or content business ? As a result, we should be ready to help organizations adopt virtual learning solutions and integrate them into their workflows. The market clearly needs vendors who specialize in helping organizations efficiently move from one stage to the next – or through the entire migration cycle. • Offer a Path to Extended Enterprise Learning. As of today, they’re also in the extended enterprise learning business.
Docebo
SEPTEMBER 1, 2016
Though the idea of linking a Customer Relationship Management (CRM) system with a Learning Management System (LMS) doesn’t come up as often as it should, in recent posts we’ve discussed the value of integrating your business’ CRM and LMS , as well as the ROI that can be generated by doing so. Drilling down on those ideas a little further, let’s take a look at what an actual CRM-LMS integration might look like, and the potential it could offer for your business.
Aptara
MARCH 10, 2014
Do you have a winning enterprise app strategy? With the proliferation of bring-your-own-device (BYOD) policies and a move toward making the workplace more agile, corporations are offering their employees mobile apps to better facilitate business activities across devices. Why mobile enterprise apps? That's where custom enterprise app development comes in. To spur adoption among employees, they should be easy to navigate and intuitive to use.
Talented Learning
JANUARY 29, 2019
Today, we discuss these questions and more with expert, Samma Hafeez , VP of Customer Success at Thought Industries , a learning platform provider that helps businesses educate their external audiences. KEY TAKEAWAYS: “Customer success ” is more than a buzzword – especially in the subscription software industry, where onboarding and training directly influence product adoption and renewal rates. As customer success practices mature, metrics continue to evolve.
Talented Learning
DECEMBER 27, 2019
So before we move on, I invite you to join me in revisiting this year’s most popular topics in extended enterprise learning. What Topics Were Most Popular in Extended Enterprise Learning? But I’m more interested in top takeaways from business-minded learning professionals.
Talented Learning
JUNE 11, 2019
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.
Talented Learning
SEPTEMBER 5, 2018
It’s also a powerful business strategy that fuels a continuous cycle of revenue and profit. It depends on your business model, product positioning, competitive landscape and customer base. Our research reveals multiple reasons why organizations choose not to charge new customers separately for training: To remove one of several roadblocks on the way to product adoption. For example, say your training goal is to increase the adoption rate among new customers.
Jay Cross
FEBRUARY 19, 2010
Karl Kapp and Tony O’Driscoll have written a definitive book on virtual worlds, Learning in 3D: Adding a New Dimension in Enterprise Learning and Collaboration. Conservative organizations and schools are more likely to adopt environments developed specifically for business and academic applications. Tags: Metrics of organizational learning The process of Innovation
Talented Learning
MARCH 16, 2018
On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. Since then, her focus has shifted to engagement – adapting and enhancing the LMS to increase training adoption in franchise managers and crew members everywhere. There is complexity about our business that is reflected in our learning system.
Jay Cross
APRIL 9, 2013
Ten years ago this May a journalist named Nick Carr stirred up a ruckus with an article in Harvard Business Review claiming that IT Doesn’t Matter. Using the telephone and shipping by rail were great sources of competitive advantage – until every business could afford them. Consultants Howard Smith and Peter Fingar shot back a month later with a paperback retort entitled IT Doesn’t Matter – Business Processes Do. BPM promises to obliterate the “Business-IT Divide.
G-Cube
JANUARY 20, 2021
This was a client query that kept most of our teams busy throughout a greater part of 2020. Though most organizations were fast enough to adopt the digital first approach to selling, concern related to the efficiency of the process remained to be an issue.
Epilogue Systems
MAY 11, 2018
You’ve invested a lot of time and energy in selecting the right vendor to solve your business need. You’ve made sure you have a solid business case, including calculating ROI. Gauge user adoption and establish a plan to grow and improve user adoption. Simply launching an application and providing users with training does not guarantee user onboarding and adoption success. Measure End User Adoption Post-Launch. Validate User Adoption.
CLO Magazine
AUGUST 29, 2018
For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy. trillion by 2021, according to “Insights-Driven Businesses Set the Pace for Global Growth,” a 2017 report by Forrester Research Inc. Measuring Business Value.
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