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Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

Talented Learning

Tamer is a learning systems entrepreneur who is always ahead of the extended enterprise curve. Most notably, about seven years ago he founded Crowd Wisdom, one of the first pure extended enterprise learning management systems. That’s good for adoption.

Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

EPISODE 34 – TOPIC SUMMARY AND GUEST: As I’ve noted previously , customer training continues to be the hottest segment of the extended enterprise learning landscape. In these situations, online customer education can make a significant business impact. . I love metrics.

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Who would use an Extended Enterprise LMS?

Absorb LMS

In 2 of our previous blog posts, we defined the meaning of Extended Enterprise (training, development, certification or support provided to your external non-employees) and reviewed its measurable benefits. In this post, I would like to address what type of client would take advantage of Extended Enterprise and in our experience how these types of clients have applied Absorb LMS to deliver their external training. The post Who would use an Extended Enterprise LMS?

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. For example, they don’t even have enterprise sales teams.

What is Prescriptive Analytics and Why Should You Care?

Talented Learning

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights. But now, more companies also extract both predictive and prescriptive intelligence from customer and business data.

2020 LMS Trends: An Analyst’s Extended Enterprise Learning Predictions

Talented Learning

Based on my work as an independent advisor to learning tech buyers and sellers , I’ve outlined 16 key extended enterprise learning trends and related predictions. 2) Talent Management LMS Platforms Struggle With Extended Enterprise. Success metrics that matter most – and why.

What Are the Benefits of Adopting Enterprise LMS for Corporate Training

ProProfs

A number of enterprises often complain that they don’t get the desired results from employee training. This post presents a roundup of opinions from 10 experts consisting of business owners, trainers, instructional designers, and learning & development specialists on how an enterprise LMS can help you achieve your business goals. When used in the right way, an LMS serves as a tool that everyone can access and use to help advance towards business goals.

Extended Enterprise LMS Buyers Companion – 2019 Edition

Talented Learning

If you’re familiar with Talented Learning, you know we’re fiercely independent consultants focused on one goal – to help you choose the best extended enterprise LMS for your needs. The “Extended Enterprise” Worldview. What exactly do we mean by the term “extended enterprise” ? EXTENDED ENTERPRISE LMS AUDIENCES. WEBINARS – In-depth sessions focused on key extended enterprise LMS issues and related business strategies.

Learning Analytics: Big Demand, But Bigger Challenges?

Talented Learning

When I stepped into the extended enterprise learning world 25 years ago, the concept of data-based decision-making was vastly different. It’s also about identifying relevant, useful data and applying it consistently to improve business practices and results, over time.

6 Instructional Design Best Practices for Enterprises

WhatFix

While organizations invest heavily in digital solutions to scale faster and compete more aggressively using consistent enterprise technology innovations, the challenge remains with the adoption and transformation rate. The applications enterprises use to improve business processes (e.g.,

The Best Enterprise LMS 2.0 for Training and Knowledge Retention

Zunos

Enterprise learning management systems (LMS) are where enterprise companies keep and use all training and education documents and courses. Modern Enterprise LMS Solutions Should Enable Microlearning. In business environments, we call this microlearning.

Enterprise Community Management: “joining up” learning and working

Jane Hart

This is often due to the fact that they need to provide quantifiable success metrics for their own activities, and find it hard to isolate the results of their “learning support” activities from overall team or business performance improvements. measuring the success of community in terms of business performance (not just in terms of social activity). Whoever takes on these ECM responsibilities is going to have a significant influence and impact on the business.

New MOOC Research: What the Findings Mean for Corporate Training

Your Training Edge

Measuring learning is a much harder task — requiring first the identification of what metrics are most appropriate — but it is the only way we will be able to determine the true effectiveness of different learning environments, which will become even more important as new digital tools and technologies emerge. Read more about the Top 10 Training Metrics. Bryant’s business career has been based on his results-oriented style of empowering the individual.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

Today, we discuss these questions and more with Dave Derington , Director of User Enablement at Azuqua , a cloud integration-as-a-platform (iPaaS) provider that makes it easy for anyone to set-up automated digital workflows across business applications. KEY TAKEAWAYS: Every business can benefit from educated customers. Well, we fit into the extended enterprise learning space by focusing on the customer education segment. Metrics.

Should You Use an Employee LMS for Extended Enterprise Learning in 2019?

Talented Learning

Primarily because employee educational goals, interests and motivations don’t apply to extended enterprise learners. On the other hand, customers and business partners can’t be forced to engage in learning activities. The reverse is true also – there are many employee LMS features that are unneeded in extended enterprise applications. Also, extended enterprise initiatives almost always serve many more external learners than employees.

Everything You Need to Know About Extended Enterprise Training

eFront

The business world has never been so competitive. Recently, corporate training has broadened its focus from business’ employees to also include those in the “extended enterprise”. In this post, you will become familiar with extended enterprise training and why your company needs to invest in it. What is extended enterprise training? Extended enterprise training refers to training offered to a business’ external partners.

Top Learning Systems Trends – A 2019 Extended Enterprise Market Guide

Talented Learning

Well, a lot is happening in extended enterprise learning and we want to touch on all the high points. With so many players and so much pressure to differentiate, it’s no surprise that some are growing their business through acquisitions. Explorance acquired Gartner Metrics That Matter. 19 Five Use Cases Propel Extended Enterprise Learning. 18 The Extended Enterprise Comes Home. 17 Rise of the “Agile Business” Learning Platform.

Starting a Customer Education Program: What You Should Know

Talented Learning

” Everyone is so busy creating custom training for each customer, no one takes the time to develop standard materials. If you’re making a business case for customer education, we encourage you to speak the same business language your board uses. For example, many SaaS ( Software as a Service ) businesses focus on CAC/LTV ratio — ( Customer Acquisition Cost vs. Customer Lifetime Value ). Investigate the key performance indicators that matter most to your business.

Podcast Episode 8: The Business Benefits of xAPI – With Mike Rustici

Talented Learning

And what kind of real-world business benefits come from using xAPI? He’s best known as the founder of Rustici Software , where he advanced SCORM market adoption and developed its next-generation standard, the xAPI. KEY TAKEAWAYS: For extended enterprise professionals, measuring the business impact of learning programs is essential. Starting small is a legitimate way to discover how xAPI can help you improve learning programs and related business results. .

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Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

That’s not just a gut reaction – it’s a business reality. Nevertheless, education is a critical factor in the customer experience equation, and marketers are eager to learn how to leverage customer education for better business results. For example, as an independent extended enterprise learning analyst, I’ve been writing for nearly 5 years about the explosive growth in customer training and the learning innovators who are defining this space.

The Three Critical Success Factors for Successful ERP Deployment

Dashe & Thomson

The ERP system has become an integral part of any large, successful enterprise. Analyst reports suggest that the ERP market is currently about $40 billion in total revenue, consistently ranks among the top IT spending priority for enterprises, and is expected to grow to over $50 billion by 2013. Business considerations include stakeholder management and clear definition of ERP success criteria. Overall business value delivered.

Boosting Operational Efficiency with Learning Administration

Infopro Learning

Today it is becoming more and more common for organizations to adopt remote-friendly learning programs. As organizations create their post Covid19 plans, many business leaders plan to adopt a hybrid workplace model where employees work both in the office and from home alternately.

LMS Technology Trends: Why Focus Is The Next Big Thing

Talented Learning

Strategic LMS vendors differentiate and structure their business on solving specific problems better than the competition and then invest resources trying to find many similar clients that need that exact solution. In the learning technology market, focus creates business value and winning vendors have it! Later, I moved into high-end LMS sales for 13 years — specializing in solutions for corporate extended enterprise and associations.

How Does Learning Affect Franchise Success? Measuring What Matters

Talented Learning

If training is so vital for franchise success , how do you know which efforts are actually making a tangible business difference, and which are missing the mark? Tying learning initiatives to business performance has long been a challenge for organizations in every industry. However, technology now makes it possible to measure the business impact of learning programs, even across a network of hundreds or thousands of independently-owned franchisees, distributors or affiliates.

Virtual Learning: Rewriting the Playbook in Turbulent Times

Talented Learning

Are you in the learning technology or content business ? As a result, we should be ready to help organizations adopt virtual learning solutions and integrate them into their workflows. The market clearly needs vendors who specialize in helping organizations efficiently move from one stage to the next – or through the entire migration cycle. • Offer a Path to Extended Enterprise Learning. As of today, they’re also in the extended enterprise learning business.

How Docebo and Salesforce Come Together for Optimal Sales and Training Potential

Docebo

Though the idea of linking a Customer Relationship Management (CRM) system with a Learning Management System (LMS) doesn’t come up as often as it should, in recent posts we’ve discussed the value of integrating your business’ CRM and LMS , as well as the ROI that can be generated by doing so. Drilling down on those ideas a little further, let’s take a look at what an actual CRM-LMS integration might look like, and the potential it could offer for your business.

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Do you have a winning enterprise app strategy?

Aptara

Do you have a winning enterprise app strategy? With the proliferation of bring-your-own-device (BYOD) policies and a move toward making the workplace more agile, corporations are offering their employees mobile apps to better facilitate business activities across devices. Why mobile enterprise apps? That's where custom enterprise app development comes in. To spur adoption among employees, they should be easy to navigate and intuitive to use.

Podcast 18: Driving SaaS Customer Success – With Samma Hafeez of Thought Industries

Talented Learning

Today, we discuss these questions and more with expert, Samma Hafeez , VP of Customer Success at Thought Industries , a learning platform provider that helps businesses educate their external audiences. KEY TAKEAWAYS: “Customer success ” is more than a buzzword – especially in the subscription software industry, where onboarding and training directly influence product adoption and renewal rates. As customer success practices mature, metrics continue to evolve.

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Talented Learning’s Greatest Hits – 2019 Edition

Talented Learning

So before we move on, I invite you to join me in revisiting this year’s most popular topics in extended enterprise learning. What Topics Were Most Popular in Extended Enterprise Learning? But I’m more interested in top takeaways from business-minded learning professionals.

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How Is Digital Transformation Shaping Customer Experience?

Talented Learning

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

Customer Training Pricing and Packaging: What’s the Best Strategy?

Talented Learning

It’s also a powerful business strategy that fuels a continuous cycle of revenue and profit. It depends on your business model, product positioning, competitive landscape and customer base. Our research reveals multiple reasons why organizations choose not to charge new customers separately for training: To remove one of several roadblocks on the way to product adoption. For example, say your training goal is to increase the adoption rate among new customers.

Learning on the Holodeck

Jay Cross

Karl Kapp and Tony O’Driscoll have written a definitive book on virtual worlds, Learning in 3D: Adding a New Dimension in Enterprise Learning and Collaboration. Conservative organizations and schools are more likely to adopt environments developed specifically for business and academic applications. Tags: Metrics of organizational learning The process of Innovation

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Podcast Episode 5: Learning Systems the Dairy Queen Way – With Chris Shanks

Talented Learning

On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. Since then, her focus has shifted to engagement – adapting and enhancing the LMS to increase training adoption in franchise managers and crew members everywhere. There is complexity about our business that is reflected in our learning system.

IT Doesn’t Matter. Business processes do

Jay Cross

Ten years ago this May a journalist named Nick Carr stirred up a ruckus with an article in Harvard Business Review claiming that IT Doesn’t Matter. Using the telephone and shipping by rail were great sources of competitive advantage – until every business could afford them. Consultants Howard Smith and Peter Fingar shot back a month later with a paperback retort entitled IT Doesn’t Matter – Business Processes Do. BPM promises to obliterate the “Business-IT Divide.

How to get Virtual Selling of Financial Products Right?

G-Cube

This was a client query that kept most of our teams busy throughout a greater part of 2020. Though most organizations were fast enough to adopt the digital first approach to selling, concern related to the efficiency of the process remained to be an issue.

User Onboarding: Do You Have a Post-Launch Success Plan?

Epilogue Systems

You’ve invested a lot of time and energy in selecting the right vendor to solve your business need. You’ve made sure you have a solid business case, including calculating ROI. Gauge user adoption and establish a plan to grow and improve user adoption. Simply launching an application and providing users with training does not guarantee user onboarding and adoption success. Measure End User Adoption Post-Launch. Validate User Adoption.

Curated Insights: The Human Side of Extracting Business Value from Information

CLO Magazine

For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy. trillion by 2021, according to “Insights-Driven Businesses Set the Pace for Global Growth,” a 2017 report by Forrester Research Inc. Measuring Business Value.

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