Infopro Learning

OCTOBER 18, 2023

Customer success can include any of the following: Onboarding and Adoption: Guiding customers through a smooth onboarding process and effective product adoption. Customer Support: Providing timely solutions to enhance the customer experience and reduce churn. This seismic shift rendered traditional selling methods obsolete.

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Ontuitive

MARCH 8, 2022

Why is a Digital Adoption Project Plan Important? Use Our Free Digital Adoption Roadmap Template to Get Started. Achieving digital adoption takes planning and commitment to ensure that users successfully gain the ability to leverage a digital tool to its fullest potential. Excel: Free XLS Digital Adoption Roadmap Template.

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Ontuitive

MAY 12, 2022

Today, many companies are conflicted about abandoning legacy technology for more modern alternatives. Certain legacy systems is irreplaceable because crucial business processes work in tandem with that technology. Technology upgrades are costly at the initial investment without immediate ROI.

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Ontuitive

DECEMBER 7, 2021

A digital adoption platform , or DAP for short, increases software adoption and knowledge retention by making learning in the flow of work easier. Using contextual learning software enables employees to complete their work with less frustration and fewer errors, but launching a digital adoption platform is a process.

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Ontuitive

SEPTEMBER 6, 2022

They spend hours training each person on how to use the software, because it is so powerful and can help sales people perform better at their jobs. Enter the Digital Adoption Platform. Digital Adoption Platforms were created to guide people on how to use other software products, especially complex applications. And many more….

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Infopro Learning

AUGUST 14, 2019

One of the biggest reasons a new software fails is not because of the system itself, but because of low user adoption rates. If you do a quick online search of the ways you can increase user adoption you will find pages listing the latest techniques, but you might be surprised to find that they all have one thing in common.

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Academia

MARCH 22, 2023

Reading Time: 2 minutes In today’s fast-paced digital era, educational institutions must adapt to technological advancements to remain competitive and efficient. However, the process of incorporating new technologies can be challenging and may face resistance from staff or stakeholders.

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Ontuitive

JUNE 15, 2022

Legacy tech powers important business operations that are hard to change and in some cases, the cost of upgrading even exceeds the business’ value. However, maintaining legacy technology shouldn’t mean halting digital adoption or slowing down employees. The answer is using a digital adoption platform, also known as a DAP.

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Ontuitive

OCTOBER 14, 2022

Read our blog, Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees. So let’s break it down before we explain how a DAP can help with the adoption of these systems. Unlike LIMS, LMS emerged from the world of laboratory data management software in support of the analytical work of scientists.

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Ontuitive

SEPTEMBER 28, 2022

Misplaced data, poor onboarding, and employees’ resistance to change can all hinder the process. One way to increase the odds of success is to use a digital adoption platform , also known as a DAP, to increase user adoption. Wondering what a digital adoption platform is and how it can help your oraganization achieve its goals?

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IT Training Department Blog

NOVEMBER 13, 2023

Keeping employees trained in technology is a challenge. As if the constants of digital transformation aren’t enough, you have to deal with resistance to change which is a real thing. I mean there’s an entire career based on helping people through change and of course, change management is an integral part of training.

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Ontuitive

APRIL 21, 2021

Digital transformation is about redefining how an organization uses technology, people and processes to transform business performance. It requires far-reaching change within many areas of the company and can be met with strong resistance when not led by the CEO and other influential leaders. Defining Digital Transformation.

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IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. You can’t expect people all to be tech-savvy and they’re especially not always as eager for change as leadership is.

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Epilogue Systems

DECEMBER 15, 2022

Regardless of their size or industry, businesses worldwide are working to improve organizational performance. While numerous attempts over the years have defined organizational performance, in general, organizational performance is defined as the collaboration of resources, people, and processes to achieve specific goals. .

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Training Orchestra

MAY 20, 2022

Optimising Learning Technology to Support Hybrid Working. Most organisations have adopted hybrid ways of working which in turn are driving new learning strategies. Supporting these increasingly complex requirements will potentially involve multiple learning technologies. What technology is required to support it.

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Ontuitive

JUNE 7, 2021

Digital transformation centers on redefining how an organization uses technology, people and processes to transform business performance. This fast growth highlights the mounting need for digital adoption, a crucial part of the overall digital transformation process. billion in 2020 to $1,009.8 billion by 2025. 3 Use Cases.

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Learning Pool

OCTOBER 4, 2023

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. It’s estimated that global spending in the sector will reach 1.5

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Infopro Learning

NOVEMBER 29, 2022

The idea of embracing the digital transformation journey is intricate as organizations and their workforce resist change. Key measures that the L&D function can adopt to embrace the digital transformation journey of an organization are as follows: Shifting Focus to an ‘Employee-centric Learning’ Approach.

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Digital Augmented Reality Cloud Computing Culture 417

CLO Magazine

DECEMBER 12, 2022

Over the past two decades, mobile and augmented reality technologies have been introduced into the design, assembly, maintenance, quality and logistics sectors to assist job performance. Mobile AR technology is used to assist training and support job performance during a task.

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Infopro Learning

JUNE 3, 2021

Business resilience and the ability to adapt to change have become top goals for modern organizations today, which is why we have seen a surge in transformation initiatives. Quality L&D programs engage employees and help them learn the new skills they need to be successful in the changing workplace. Tips for a Smoother Transition.

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Agile Business Tips Outsource 410

Epilogue Systems

MARCH 24, 2023

At some point in every business, organizational changes are inevitable. These changes can occur due to several reasons, such as mergers and acquisitions, new leadership, restructuring, digital disruption and many more. Regardless of the reason, it is essential to understand the impact of organizational change on employee performance.

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Infopro Learning

JANUARY 26, 2024

Imagine the possibilities of experiencing cutting-edge technology and innovative training methods that revolutionize the way employees learn and develop their skills. It’s a landscape where technology doesn’t just play a supporting role—it’s the driving force.  trillion by 2030.

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Diversity Training Blended Learning Corporate eLearning eLearning Strategy 221

Infopro Learning

SEPTEMBER 14, 2021

Adopting technology is the solution as businesses choose to upskill their personnel virtually. Investing in technology and content allows for improved conditions for remote staff. So far, the success of training remote personnel has shown that employees perform better in more comfortable surroundings. Conclusion.

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Infopro Learning

MARCH 31, 2023

The pharmaceutical industry is a highly regulated and complex field that requires professionals to continuously learn and evolve with the latest scientific advancements, regulatory changes, and market trends. Solution: To overcome this challenge, they can leverage technology to access learning materials anytime, anywhere.

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Compliance Training Diversity Training eLearning Strategy Strategy 221

Infopro Learning

JUNE 29, 2021

The impact of Covid19 created significant changes in the way we work and communicate with each other. In the beginning, many people thought these changes would be temporary. Human capital management and transformational practices are now the driving force of successful change. Many employees now work remotely. Data security.

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Solution Business Agile eLearning Strategy 419

Integranxt

MARCH 14, 2024

Customer support plays a crucial role in achieving this goal, ensuring a smooth journey for users and addressing their needs efficiently. Here, Artificial Intelligence (AI) and chatbots are emerging as powerful tools, transforming the landscape of customer support in entertainment.

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IT Training Department Blog

FEBRUARY 20, 2024

It was analog and basic with very basic technology involved. Things change. Technology is a big part of sales enablement, which means technical enablement and sales enablement cross paths quite a bit. Much of sales success lies in the proficiency of the sales team in technology. Sales isn’t so tech-free anymore.

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Sales Teams Technology Training 70

MobileTrain

MARCH 10, 2024

Let’s delve into AI’s pivotal role in enhancing HR processes, ensuring a harmonious blend of technology and human touch. The burning question remains: How do we preserve the human touch amidst this technological revolution? While the future remains uncertain, adopting a positive perspective is essential.

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Absorb LMS

JULY 25, 2019

Any conversation about managing change in the workplace should include learning. That’s because nearly 70% of change initiatives in the workplace fail to achieve the desired outcome, according to the Center for Creative Leadership. How Google Managed Change. Use LMS data in conjunction with performance data.

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LMS Change Management Metrics 185

Hurix Digital

JULY 6, 2023

Process automation has developed to exceptional levels of sophistication through various modern-day tools and technologies like artificial intelligence , machine learning, and much more. Before we begin to discuss in more detail the industries benefitting from RPA adoption, let us first learn about robotic process automation.

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Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. You can’t teach people everything they need to know.

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Performance Support Support Performance Case Study 150

Upside Learning

FEBRUARY 8, 2024

To have measurable impact requires designing solutions to achieve change. That means we have to go beyond our folk beliefs about learning and look to what the research says leads to effective change. Much of what is invested in as performance interventions has little impact. To put it another way, we perform as we practice.

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Design Diversity Training Cognitive Performance Support 250

CLO Magazine

AUGUST 30, 2023

As businesses strive to stay competitive and adapt to rapid technological advancements, leveraging technology to transform learning and development has emerged as a game-changer. In this article, we will explore the role of a CLO in harnessing technology to revolutionize L&D initiatives and drive organizational growth.

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Roles Technology CLO Learning Objects 79

TIER1 Performance

FEBRUARY 16, 2024

How can data help inform decisions that support strategy activation? To help bring that vision to life, TiER1 partnered with Medstar to drive measurable changes across Medstar ways of working and outcomes in the leader and associate experience, starting first with ambulatory care centers.

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Ontuitive

APRIL 29, 2022

While it is not what we’d consider technology, the McDonald brothers were rolling out a transformation for their team. According to McKinsey , 70 percent of complex, large-scale change programs don’t reach their stated goals. By following an internal marketing paradigm, you can provide support and cut down on resistance.

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Allison Rossett

SEPTEMBER 19, 2012

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. Things change.

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Performance Support Support Performance Training 144

Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.

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