article thumbnail

How does a Digital Adoption Platform Help Customer Support?

Ontuitive

How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive. Wondering what a digital adoption platform is and how it can help your customer support team? Request a demo of our product in action.

Adoption 170
article thumbnail

Video: Adopting a coaching mindset for leadership

CLO Magazine

But adopting a coaching mindset in leadership — asking rather than telling — opens a lot of doors for leaders and their teams, says Magdalena Mook, CEO at the International Coaching Federation. The post Video: Adopting a coaching mindset for leadership appeared first on Chief Learning Officer - CLO Media.

Coaching 113
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is social learning (and how to adopt it)

Docebo

For example, Docebo’s “ Coach & Share ” module creates an integrated environment for organizations where their people can meet and communicate seamlessly, but also ask questions, give answers, and then rate the value of their experience. How to adopt social learning in the workplace.

article thumbnail

Want to Empower & Develop Your People? Adopt a Coaching Model

LearningGuild

Adopt a Coaching Model. Want to Empower & Develop Your People? shawn-foley. Mon, 08/02/2021 - 08:00.

article thumbnail

Does coaching deliver impact?

CLO Magazine

For each of these statements, indicate either mostly true or mostly false based on your experience with coaching. The majority of the coaches indicate mostly true on all five of these questions. If you don’t have data to show that you make a difference, that puts your coaching at risk. Most coaching is considered a soft skill.

Coaching 115
article thumbnail

The Learning Management System and Digital Adoption Platform: Why they’re a perfect pair

Ontuitive

An LMS paired with a digital adoption platform is a great way to ensure your organization saves time and money, while keeping its people engaged. Pairing your LMS with a digital adoption platform improves employee productivity and confidence. An LMS and a digital adoption platform are perfect partners. How it Works.

LMS 130
article thumbnail

Manager, mentor or coach? Help! We need some distinctions!

CLO Magazine

What is the difference between a leader, a manager, a coach and a mentor? Worse, the words leader , manager , coach and mentor are often used interchangeably. More organizations are asking their managers to coach their people. Coaching is often used to describe what others might think of as basic performance management.