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So before we move on, I invite you to join me in revisiting this year’s most popular topics in extended enterprise learning. What Topics Were Most Popular in Extended Enterprise Learning? And why is open source gaining momentum as a foundation for extended enterprise learning ? MORE
The ERP system has become an integral part of any large, successful enterprise. Analyst reports suggest that the ERP market is currently about $40 billion in total revenue, consistently ranks among the top IT spending priority for enterprises, and is expected to grow to over $50 billion by 2013. Panorama Consulting , in its “2010 ERP Report,” found that 57% of such projects take longer than planned, 54% go over-budget, and 41% fail to realize at least half the expected benefits. MORE
It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. For example, they don’t even have enterprise sales teams. MORE
She has also been consulting independently for nearly two decades, with a focus on online learning, visual and information strategies and design. She is a Learning Strategy Consultant for Usable Learning. Many businesses are seeing the benefits of training the extended enterprise and looking for opportunities to shift their training departments from a cost center to generating revenue. Lesley is a Senior Consultant at Learn Appeal and a Facilitator for #chat2lrn on Twitter. MORE
If you’re familiar with Talented Learning, you know we’re fiercely independent consultants focused on one goal – to help you choose the best extended enterprise LMS for your needs. The “Extended Enterprise” Worldview. What exactly do we mean by the term “extended enterprise” ? EXTENDED ENTERPRISE LMS AUDIENCES. WEBINARS – In-depth sessions focused on key extended enterprise LMS issues and related business strategies. MORE
On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. Since then, her focus has shifted to engagement – adapting and enhancing the LMS to increase training adoption in franchise managers and crew members everywhere. What kind of business-related learning metrics matter at Dairy Queen? MORE
KEY TAKEAWAYS: “Customer success ” is more than a buzzword – especially in the subscription software industry, where onboarding and training directly influence product adoption and renewal rates. As customer success practices mature, metrics continue to evolve. Ultimately, our customers must drive product adoption, retention and time-to-value among their customers. But those customer-focused metrics no longer guarantee business success. MORE
Today’s enterprise learning strategies require smart solutions that go beyond the capabilities of traditional tools. To understand how a Learning Platform will help improve enterprise learning objectives, you must first grasp what an LMS is, why it’s an essential tool, and how to get the most out of it. E-learning has also evolved into a revenue generator for the extended enterprise. LMS adoption has been on the rise for the past several years all around the world. MORE
There are a number of steps you can take in your organization to reverse this trend and support your employees’ continuing education – both in technological know-how and other necessary job skills – thus setting them (and your enterprise as a whole) up for success. According to Didier Bonnet, co-author of Leading Digital and Global Practice Leader at Capgemini Consulting,, “Employees need to understand why a new technology is an improvement from what they had before.” MORE
In the last post of our case study blog series , Alfonso Riley, learning technology consultant at Caterpillar Inc., Define metrics with outcomes in mind. Want to see how Caterpillar used Watershed to help create an award-winning extended enterprise learning model? MORE
On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. And how does training adoption help ensure a consistent customer experience? So how can franchisors encourage training adoption? Training adoption matters. So what advice would you recommend to franchisors who want to improve training adoption and impact? MORE
Well, a lot is happening in extended enterprise learning and we want to touch on all the high points. Explorance acquired Gartner Metrics That Matter. Today’s market can be categorized in various ways, but we see three distinct segments: CORPORATE EXTENDED ENTERPRISE: This involves a broad spectrum of business-oriented solutions, from customer education and channel partner training, to employee skills development, compliance and talent management. MORE
But, instead of simply offering our POV, we thought there was no better way to provide you with the best insights than to consult with some of the leading experts in the field. We, in L&D, are becoming a team of curators, experience designers, and consultants who must find ways to inject and infect learning into the company. Gamification Analyst, Author, Consultant, Speaker, Professor. xAPI will make serious gains in terms of adoption. MORE
Tamer is a learning systems entrepreneur who is always ahead of the extended enterprise curve. Most notably, about seven years ago he founded Crowd Wisdom, one of the first pure extended enterprise learning management systems. That’s good for adoption. MORE
Well, we fit into the extended enterprise learning space by focusing on the customer education segment. Right… Azuqua goes even further, with an enterprise-grade platform or iPaaS ( integration platform as a service ). Metrics. I tend to look more at consumption and adoption. And for the long term, I need to focus on adoption. ” How do you move the meter on adoption? Then I can begin correlating this with customer adoption and success. MORE
This means your customer education charter should be to help drive these metrics at scale, by enabling customers to adopt and use your product successfully in their space. But if you measure training’s impact on product renewal leading indicators like increased adoption, you can build a strong case for establishing and maintaining a customer education team. Product adoption rates? MORE
By adapting our language and perspective to integrate terms like traffic, bounce rate, conversion, time on site and social sharing into an L&D context, we create a dynamic system that uses data to drive smarter decision-making and draw on accurate metrics for more actionable insights. How much do you think enterprises are investing in their employees at the corporate level? . Is your company''s learning and development strategy wedged between a rock and hard place? MORE
helping them succeed more rapidly and adopt products more fully. As an extended enterprise learning consultant, I see it every day. After all, if you want customers to adopt and use a complex tool or application, some level of instruction is necessary. Metrics to evaluate program impact over time. Articles Customer Training Enterprise Learning Webinar customer training MORE
When I stepped into the extended enterprise learning world 25 years ago, the concept of data-based decision-making was vastly different. A data-savvy analyst can pinpoint the most useful metrics and determine their business impact relatively efficiently. MORE
For example, as an independent extended enterprise learning analyst, I’ve been writing for nearly 5 years about the explosive growth in customer training and the learning innovators who are defining this space. That’s why our choice of must-reads draws from a variety of sources – other analysts and consultants, customer education leaders, professional association executives and learning systems vendors, as well as marketing technology providers. MORE
But, instead of simply offering our POV, we thought there was no better way to provide you with the best insights than to consult with some of the leading experts in the field. We, in L&D, are becoming a team of curators, experience designers, and consultants who must find ways to inject and infect learning into the company. Gamification Analyst, Author, Consultant, Speaker, Professor. xAPI will make serious gains in terms of adoption. MORE
We reached out to 15 industry experts ranging from experienced in-house learning managers, established solutions providers and consultants, presenters, authors and thought-leaders, with two key questions: What digital learning trends do you think we’ll see rise in 2019? Trends: User-focused performance consultancy and more nimble processes to match. I’d like us to ditch happy sheets and start tracking useful data and metrics. MORE
Understanding this model is important in order to be able to apply it within different situations in order to help drive behavior change that ultimately leads to improvement in metrics. THE PROCESS AND MODEL At its simplest, the model is based on providing metrics that suggest possible tactical interventions, support the creation of action plans to improve the metrics and track the changes in the metrics so that performers can see their progress and continually improve. MORE
What’s more, this kind of learning system is designed to exchange data with other enterprise systems , such as human resources, finance, supply chain management and customer relationship management , so you can add relevant business context to learning data. A more complete and meaningful picture begins to emerge when learning data is aggregated and integrated with data from other enterprise systems. By which metrics? LMS Reporting: Metrics That Matter. MORE
Our guest is Barry Kelly , CEO and Co-Founder of Thought Industries – one of the first and now leading extended enterprise learning solutions. Customer training directly influences product adoption and ultimately, customer success. Originally, we wanted to build a platform that enables organizations to deliver extended enterprise learning. Ultimately, most SaaS companies are working towards managing that big Mac Daddy metric called churn. What metrics matter most? MORE
Partner training is a type of extended enterprise training. While extended enterprise includes both your customers and business partners, partner training refers only to the second group. Take a glimpse into the top benefits of extended enterprise training for business partners: 1. MORE
Early in 2014, I set-out to answer a question I constantly hear as a learning systems selection consultant : “Should we use our employee LMS to educate external audiences?” Primarily because employee educational goals, interests and motivations don’t apply to extended enterprise learners. The reverse is true also – there are many employee LMS features that are unneeded in extended enterprise applications. Say you’re a corporate extended enterprise buyer. MORE
E DITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Your product launches should pack a bigger punch, adoption rates should increase, customer service queries should decrease and churn rates should improve. Metrics to evaluate program impact over time. Submit the form below to schedule a free preliminary consultation at your convenience. MORE
Below are tips and action items from three different viewpoints: 1) Tips for Learning Systems Vendors and Consultants. 1) Tips For Learning Systems Vendors and Consultants. As a result, we should be ready to help organizations adopt virtual learning solutions and integrate them into their workflows. As of today, they’re also in the extended enterprise learning business. You’ll learn: How to develop a relevant business case and success metrics. MORE
In this case study blog series, guest contributor Alfonso Riley, learning technology consultant, will explore how he and his team at Caterpillar, Inc. built their learning data ecosystem to support an award-winning extended enterprise learning model. MORE
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights. Think of monthly sales reports, web traffic numbers, leads generated from a marketing campaign, customer churn metrics and the like. MORE
Based on my work as an independent advisor to learning tech buyers and sellers , I’ve outlined 16 key extended enterprise learning trends and related predictions. 2) Talent Management LMS Platforms Struggle With Extended Enterprise. Success metrics that matter most – and why. MORE
A few months ago, we asked nearly 100 learning professionals to finish the question: “Attracting new or returning external learners to buy or consume content is…” 42% told us that above all, attraction marketing for extended enterprise learning is difficult. As an analyst and consultant who focuses exclusively on extended enterprise learning, I hear these concerns all the time. Awareness > Assessment > Application > Adoption > Advocacy. MORE
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. How quick wins and clear milestones drive engagement and adoption. Tips for metrics that align customer objectives with business priorities . Submit the form below to schedule a free preliminary consultation at your convenience. MORE
Later, I moved into high-end LMS sales for 13 years — specializing in solutions for corporate extended enterprise and associations. They’ve largely ignored the much more profitable and unexplored needs of the extended enterprise. So I co-founded Talented Learning as the world’s only research and consulting firm focused primarily on advancing extended enterprise learning. Several years ago, you predicted that extended enterprise learning would quickly gain traction. MORE
EPISODE 34 – TOPIC SUMMARY AND GUEST: As I’ve noted previously , customer training continues to be the hottest segment of the extended enterprise learning landscape. When getting started, be sure to define success metrics to benchmark at the outset and measure over time. MORE
Recently, corporate training has broadened its focus from business’ employees to also include those in the “extended enterprise”. In this post, you will become familiar with extended enterprise training and why your company needs to invest in it. What is extended enterprise training? Extended enterprise training refers to training offered to a business’ external partners. Hang on, there are solid reasons why you need to invest in extended enterprise training. MORE
Our research reveals multiple reasons why organizations choose not to charge new customers separately for training: To remove one of several roadblocks on the way to product adoption. Because adoption is a key factor in customer retention and lifetime value, ensuring that more customers are successful more swiftly can lead to stronger overall revenues and long-term profitability. For example, say your training goal is to increase the adoption rate among new customers. MORE
Adoption Consulting Enterprise Metrics Talented Learning
FEBRUARY 18, 2020
EPISODE 34 – TOPIC SUMMARY AND GUEST: As I’ve noted previously , customer training continues to be the hottest segment of the extended enterprise learning landscape. When getting started, be sure to define success metrics to benchmark at the outset and measure over time.
Talented Learning
MARCH 11, 2020
Tamer is a learning systems entrepreneur who is always ahead of the extended enterprise curve. Most notably, about seven years ago he founded Crowd Wisdom, one of the first pure extended enterprise learning management systems. That’s good for adoption.
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Talented Learning
JANUARY 8, 2020
Based on my work as an independent advisor to learning tech buyers and sellers , I’ve outlined 16 key extended enterprise learning trends and related predictions. 2) Talent Management LMS Platforms Struggle With Extended Enterprise. Success metrics that matter most – and why.
Talented Learning
MARCH 17, 2020
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights. Think of monthly sales reports, web traffic numbers, leads generated from a marketing campaign, customer churn metrics and the like.
Talented Learning
MARCH 27, 2018
On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. And how does training adoption help ensure a consistent customer experience? So how can franchisors encourage training adoption? Training adoption matters. So what advice would you recommend to franchisors who want to improve training adoption and impact?
Talented Learning
OCTOBER 8, 2019
If you’re familiar with Talented Learning, you know we’re fiercely independent consultants focused on one goal – to help you choose the best extended enterprise LMS for your needs. The “Extended Enterprise” Worldview. What exactly do we mean by the term “extended enterprise” ? EXTENDED ENTERPRISE LMS AUDIENCES. WEBINARS – In-depth sessions focused on key extended enterprise LMS issues and related business strategies.
Talented Learning
FEBRUARY 27, 2019
Well, we fit into the extended enterprise learning space by focusing on the customer education segment. Right… Azuqua goes even further, with an enterprise-grade platform or iPaaS ( integration platform as a service ). Metrics. I tend to look more at consumption and adoption. And for the long term, I need to focus on adoption. ” How do you move the meter on adoption? Then I can begin correlating this with customer adoption and success.
eFront
NOVEMBER 16, 2017
Recently, corporate training has broadened its focus from business’ employees to also include those in the “extended enterprise”. In this post, you will become familiar with extended enterprise training and why your company needs to invest in it. What is extended enterprise training? Extended enterprise training refers to training offered to a business’ external partners. Hang on, there are solid reasons why you need to invest in extended enterprise training.
Talented Learning
FEBRUARY 26, 2020
When I stepped into the extended enterprise learning world 25 years ago, the concept of data-based decision-making was vastly different. A data-savvy analyst can pinpoint the most useful metrics and determine their business impact relatively efficiently.
Talented Learning
JANUARY 8, 2019
Well, a lot is happening in extended enterprise learning and we want to touch on all the high points. Explorance acquired Gartner Metrics That Matter. Today’s market can be categorized in various ways, but we see three distinct segments: CORPORATE EXTENDED ENTERPRISE: This involves a broad spectrum of business-oriented solutions, from customer education and channel partner training, to employee skills development, compliance and talent management.
Talented Learning
JANUARY 15, 2020
It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. For example, they don’t even have enterprise sales teams.
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Talented Learning
MAY 8, 2019
Early in 2014, I set-out to answer a question I constantly hear as a learning systems selection consultant : “Should we use our employee LMS to educate external audiences?” Primarily because employee educational goals, interests and motivations don’t apply to extended enterprise learners. The reverse is true also – there are many employee LMS features that are unneeded in extended enterprise applications. Say you’re a corporate extended enterprise buyer.
Talented Learning
JANUARY 22, 2019
This means your customer education charter should be to help drive these metrics at scale, by enabling customers to adopt and use your product successfully in their space. But if you measure training’s impact on product renewal leading indicators like increased adoption, you can build a strong case for establishing and maintaining a customer education team. Product adoption rates?
Talented Learning
SEPTEMBER 25, 2018
For example, as an independent extended enterprise learning analyst, I’ve been writing for nearly 5 years about the explosive growth in customer training and the learning innovators who are defining this space. That’s why our choice of must-reads draws from a variety of sources – other analysts and consultants, customer education leaders, professional association executives and learning systems vendors, as well as marketing technology providers.
Dashe & Thomson
JULY 27, 2011
The ERP system has become an integral part of any large, successful enterprise. Analyst reports suggest that the ERP market is currently about $40 billion in total revenue, consistently ranks among the top IT spending priority for enterprises, and is expected to grow to over $50 billion by 2013. Panorama Consulting , in its “2010 ERP Report,” found that 57% of such projects take longer than planned, 54% go over-budget, and 41% fail to realize at least half the expected benefits.
Talented Learning
MARCH 25, 2020
Below are tips and action items from three different viewpoints: 1) Tips for Learning Systems Vendors and Consultants. 1) Tips For Learning Systems Vendors and Consultants. As a result, we should be ready to help organizations adopt virtual learning solutions and integrate them into their workflows. As of today, they’re also in the extended enterprise learning business. You’ll learn: How to develop a relevant business case and success metrics.
Talented Learning
DECEMBER 27, 2019
So before we move on, I invite you to join me in revisiting this year’s most popular topics in extended enterprise learning. What Topics Were Most Popular in Extended Enterprise Learning? And why is open source gaining momentum as a foundation for extended enterprise learning ?
Talented Learning
JANUARY 29, 2019
KEY TAKEAWAYS: “Customer success ” is more than a buzzword – especially in the subscription software industry, where onboarding and training directly influence product adoption and renewal rates. As customer success practices mature, metrics continue to evolve. Ultimately, our customers must drive product adoption, retention and time-to-value among their customers. But those customer-focused metrics no longer guarantee business success.
Talented Learning
MARCH 13, 2018
What’s more, this kind of learning system is designed to exchange data with other enterprise systems , such as human resources, finance, supply chain management and customer relationship management , so you can add relevant business context to learning data. A more complete and meaningful picture begins to emerge when learning data is aggregated and integrated with data from other enterprise systems. By which metrics? LMS Reporting: Metrics That Matter.
Talented Learning
OCTOBER 13, 2016
Later, I moved into high-end LMS sales for 13 years — specializing in solutions for corporate extended enterprise and associations. They’ve largely ignored the much more profitable and unexplored needs of the extended enterprise. So I co-founded Talented Learning as the world’s only research and consulting firm focused primarily on advancing extended enterprise learning. Several years ago, you predicted that extended enterprise learning would quickly gain traction.
Docebo
AUGUST 16, 2019
Today’s enterprise learning strategies require smart solutions that go beyond the capabilities of traditional tools. To understand how a Learning Platform will help improve enterprise learning objectives, you must first grasp what an LMS is, why it’s an essential tool, and how to get the most out of it. E-learning has also evolved into a revenue generator for the extended enterprise. LMS adoption has been on the rise for the past several years all around the world.
Watershed
MAY 21, 2020
In the last post of our case study blog series , Alfonso Riley, learning technology consultant at Caterpillar Inc., Define metrics with outcomes in mind. Want to see how Caterpillar used Watershed to help create an award-winning extended enterprise learning model?
Litmos
OCTOBER 23, 2019
helping them succeed more rapidly and adopt products more fully. As an extended enterprise learning consultant, I see it every day. After all, if you want customers to adopt and use a complex tool or application, some level of instruction is necessary. Metrics to evaluate program impact over time. Articles Customer Training Enterprise Learning Webinar customer training
Talented Learning
SEPTEMBER 25, 2019
E DITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Your product launches should pack a bigger punch, adoption rates should increase, customer service queries should decrease and churn rates should improve. Metrics to evaluate program impact over time. Submit the form below to schedule a free preliminary consultation at your convenience.
Talented Learning
JUNE 11, 2019
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. How quick wins and clear milestones drive engagement and adoption. Tips for metrics that align customer objectives with business priorities . Submit the form below to schedule a free preliminary consultation at your convenience.
Talented Learning
SEPTEMBER 12, 2018
Our guest is Barry Kelly , CEO and Co-Founder of Thought Industries – one of the first and now leading extended enterprise learning solutions. Customer training directly influences product adoption and ultimately, customer success. Originally, we wanted to build a platform that enables organizations to deliver extended enterprise learning. Ultimately, most SaaS companies are working towards managing that big Mac Daddy metric called churn. What metrics matter most?
Talented Learning
SEPTEMBER 5, 2018
Our research reveals multiple reasons why organizations choose not to charge new customers separately for training: To remove one of several roadblocks on the way to product adoption. Because adoption is a key factor in customer retention and lifetime value, ensuring that more customers are successful more swiftly can lead to stronger overall revenues and long-term profitability. For example, say your training goal is to increase the adoption rate among new customers.
Talented Learning
MARCH 16, 2018
On a regular basis, I’m interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and others. Since then, her focus has shifted to engagement – adapting and enhancing the LMS to increase training adoption in franchise managers and crew members everywhere. What kind of business-related learning metrics matter at Dairy Queen?
Watershed
APRIL 8, 2020
In this case study blog series, guest contributor Alfonso Riley, learning technology consultant, will explore how he and his team at Caterpillar, Inc. built their learning data ecosystem to support an award-winning extended enterprise learning model.
TalentLMS
JANUARY 14, 2021
Partner training is a type of extended enterprise training. While extended enterprise includes both your customers and business partners, partner training refers only to the second group. Take a glimpse into the top benefits of extended enterprise training for business partners: 1.
Tony Karrer
DECEMBER 10, 2008
Understanding this model is important in order to be able to apply it within different situations in order to help drive behavior change that ultimately leads to improvement in metrics. THE PROCESS AND MODEL At its simplest, the model is based on providing metrics that suggest possible tactical interventions, support the creation of action plans to improve the metrics and track the changes in the metrics so that performers can see their progress and continually improve.
Axonify
JANUARY 6, 2017
But, instead of simply offering our POV, we thought there was no better way to provide you with the best insights than to consult with some of the leading experts in the field. We, in L&D, are becoming a team of curators, experience designers, and consultants who must find ways to inject and infect learning into the company. Gamification Analyst, Author, Consultant, Speaker, Professor. xAPI will make serious gains in terms of adoption.
eLearningArt
FEBRUARY 23, 2017
She has also been consulting independently for nearly two decades, with a focus on online learning, visual and information strategies and design. She is a Learning Strategy Consultant for Usable Learning. Many businesses are seeing the benefits of training the extended enterprise and looking for opportunities to shift their training departments from a cost center to generating revenue. Lesley is a Senior Consultant at Learn Appeal and a Facilitator for #chat2lrn on Twitter.
Axonify
JANUARY 6, 2017
But, instead of simply offering our POV, we thought there was no better way to provide you with the best insights than to consult with some of the leading experts in the field. We, in L&D, are becoming a team of curators, experience designers, and consultants who must find ways to inject and infect learning into the company. Gamification Analyst, Author, Consultant, Speaker, Professor. xAPI will make serious gains in terms of adoption.
Xyleme
MAY 16, 2014
By adapting our language and perspective to integrate terms like traffic, bounce rate, conversion, time on site and social sharing into an L&D context, we create a dynamic system that uses data to drive smarter decision-making and draw on accurate metrics for more actionable insights. How much do you think enterprises are investing in their employees at the corporate level? . Is your company''s learning and development strategy wedged between a rock and hard place?
Everwise
APRIL 16, 2017
There are a number of steps you can take in your organization to reverse this trend and support your employees’ continuing education – both in technological know-how and other necessary job skills – thus setting them (and your enterprise as a whole) up for success. According to Didier Bonnet, co-author of Leading Digital and Global Practice Leader at Capgemini Consulting,, “Employees need to understand why a new technology is an improvement from what they had before.”
Elucidat
DECEMBER 12, 2018
We reached out to 15 industry experts ranging from experienced in-house learning managers, established solutions providers and consultants, presenters, authors and thought-leaders, with two key questions: What digital learning trends do you think we’ll see rise in 2019? Trends: User-focused performance consultancy and more nimble processes to match. I’d like us to ditch happy sheets and start tracking useful data and metrics.
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