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The Importance of Measuring User Adoption: Key Metrics to Track for New Technology

Training Folks

The Importance of Measuring User Adoption of New Technology Measuring user adoption of new technology is crucial for businesses to ensure successful implementation and return on investment. By tracking key metrics, companies can identify areas of improvement and make data-driven decisions to increase adoption rates.

Metrics 105
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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221
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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170
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6 Tips for Developing a User Adoption Strategy

Ontuitive

Tips for Developing a User Adoption Strategy. This blog is part one of a two-part series that will discuss the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. Developing a user adoption strategy is a strong first step.

Adoption 209
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Customized Training in 2024: The Role of Managed Learning Services

Infopro Learning

A more comprehensive and technologically advanced approach can be adopted through managed learning services providers to design customized training programs to address and prevent robberies. With the ongoing influence of AI, digital disruption, and other cutting-edge technologies, 2024 appears to follow a similar trajectory.

Services 221
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Four ROI Metrics to Quantify Your RPA Software Success

Hurix Digital

However, the important question remains: how can one quantify the return on investment (ROI) of RPA tools employed and justify their adoption? On that note, let’s explore a set of steps and metrics that will help in evaluating the worth of RPA tools for your business. Table of Contents: Why Measuring ROI Matters in RPA?

Metrics 45
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Driving Performance Excellence in BFSI: Focus Areas for L&D Initiatives in 2023

Infopro Learning

However, to create an effective L&D program, it is essential to identify the right employee performance metrics that require attention. This blog will discuss the important BFSI employee metrics for L&D initiatives and five key areas L&D leaders should focus on in 2023.

Metrics 170