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Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Global SVP, Customer Success, Kate Yulis said, “At Learning Pool, we’re committed to providing a world-class customer experience.

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Enable Your Sales Team with a Digital Adoption Platform

Ontuitive

An organization can help by having a solid sales enablement strategy. An essential part of sales enablement is ensuring that employees can quickly and easily leverage important sales content. Too often, sales reps lose valuable time sifting through a mountain of files or trying to remember how to run a complex report.

Adoption 197
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Finance Training Programs to Improve Sales Proficiency

Infopro Learning

Like any other industry, technology has completely changed the game for sales professionals working in Finance organizations. As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications.

Sales 419
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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

But what if these friendly problem-solvers could also be your company’s secret weapon for boosting sales? Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Core Responsibilities Customer success means more than just making sales.

Behavior 221
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Driving Performance Excellence in BFSI: Focus Areas for L&D Initiatives in 2023

Infopro Learning

The L&D program should focus on training employees to provide exceptional customer service, handle complaints, and resolve customer issues. Sales performance In the BFSI industry, employees’ sales performance is vital to the organization’s growth.

Metrics 170
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2024 Outlook: Emerging Trends in Business Adoption of Generative AI with Predictive AI

Integranxt

This technology, pivotal in shaping the business world, is not just a fleeting trend but a vital component in the ongoing digital transformation. Advanced Personalization Techniques in Marketing and Sales Large Language Models (LLMs), that work behind Chatbots such as OpenAI’s ChatGPT 3.5, trillion to $4.4

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Top 5 Industries Reaping the Benefits of RPA Adoption

Hurix Digital

Process automation has developed to exceptional levels of sophistication through various modern-day tools and technologies like artificial intelligence , machine learning, and much more. Before we begin to discuss in more detail the industries benefitting from RPA adoption, let us first learn about robotic process automation.