Remove Adoption Remove Effectiveness Remove Knowing Doing Gap Remove Metrics
article thumbnail

Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence

PDG

Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

Sales 52
article thumbnail

Demystifying Why Leadership Development Often Fails

PDG

In this article, I’ll explore the reasons for mediocre outcomes and provide some insights into how you can improve program effectiveness. Not Recognizing the Knowing-Doing Gap Let’s face it: a lot of new leader readiness programs don’t do enough to prepare leaders for the realities of the job.