Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. The Collaborative, High-Skill Worker. The 2013 high-skill knowledge worker is connected, mobile, global, dispersed and relies the new breed of communication, and collaboration technologies to do business.

Your First Steps to Adopting ‘Learning in the Flow of Work’

WhatFix

In the rush to be an agile company that meaninglessly adopts new learning technologies, creates hundreds of new courses and disseminates them rapidly; we sometimes lose sight of what is really important. Digital Adoption Employee Training Uncategorized

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Technology-aided learning: Changing the game in Organizational Learning

G-Cube

And we believe that the greatest trend that is changing the game, transforming the way people learn in the 21 st century is Technology-aided Learning. The rapid pace of technological change is at the core of this shift affecting how workforce training is delivered as well as consumed. The success of an organization has always depended on how skilled and knowledgeable is its workforce.

Employee Empowerment—How It’s Done and Why You Should Care

Vitalyst

In a 1999 California Management Review article, Peter Drucker—who is widely regarded as the “father of modern management”—stated that the most important contribution management will need to make in the 21st century will be increasing the productivity of knowledge workers. For that, he argued, organizations must view and treat knowledge workers as “assets” rather than “costs.” To be productive, knowledge workers must be seen and treated as assets rather than costs.

Learning Transformation: 4 Best Practices

Vitalyst

It’s no small task—technology changes more rapidly than ever, as do organizational goals. In addition, today’s workers are overwhelmed, distracted and impatient. Research shows: Workers spend 41 percent of their time on tasks that offer little personal satisfaction and do not help them get work done. Two out of three knowledge workers say they don’t have time to do their jobs.

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Learning Transformation: 4 Best Practices

Vitalyst

It’s no small task—technology changes more rapidly than ever, as do organizational goals. In addition, today’s workers are overwhelmed, distracted and impatient. Research shows: Workers spend 41 percent of their time on tasks that offer little personal satisfaction and do not help them get work done. Two out of three knowledge workers say they don’t have time to do their jobs.

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Gamification of the LMS – A Step Towards Evolution of the Modern LMS

G-Cube

The changing face of corporate learning has brought in a massive shift from how LMSs were perceived by the early adopters. The needs of the modern workplace, and the learners in the workplace, have both evolved a lot with the tremendous development of technology. Today, the majorities of employees are or aspire to become knowledge workers. As a result, every technology shift brings with it the need to train – and retrain.

I Believe in the Erosion of Hierarchies

Tom Spiglanin

In the last several articles , we focused on aspects of the changing workplace and also discussed behaviors that those of us in the learning and development (L&D) role can adopt to help improve our effectiveness. 1 Its purpose is ultimately to help produce viable products, whether they’re tangible or knowledge-based (such as in a consultancy). In some cases workers are trained to perform virtually all tasks required of the group with members working as a team.

Work Literacy of Social Learning Implementors

Vignettes Learning

The discussions are very helpful in formulating my thoughts on the issues of social learning tools, technologies and impacts on performance. I have been reviewing the blog discussions on Work Literacy Gap and Frameworks between Harold Jarche , Tony Karrer and Michelle Martin's. The exchange of ideas is very rich with practical stories and theories.

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A Network of Experts: From Content Curation to Insight Curation

CLO Magazine

Yet, evidence suggests that teams containing or connected to experts always outperform even the best and brightest of individual experts, particularly when enabled with software or technology. In the past, the notion that knowledge is power meant people were expected to learn and remember what they learned in order to act. In today’s world where knowledge generation is increasing and half-life is shortening at an alarming rate, access to knowledge is where the power truly lies.

Performance support “hearts” training and vice versa

Allison Rossett

It began with a few years as a high school English teacher, then several decades as professor of instructional design and technology at SDSU, all the while occupied with consulting engagements about adoption of technology, sales training and leader development. Take knowledge workers like doctors and Army captains. In September I attended the eLearning Guild’s new conference, Performance Support Symposium.

Quick Wins

Clark Quinn

is soooo much less about technology than about culture (Duh Mark, I know). I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. And, when you look at adoption patterns - a lot of what makes adoption of Web 2.0

Selling Social Media for Learning: ASTD Big Question

Kapp Notes

If you try to sell the use of social media as a technology play, it will not work. Address the need to share knowledge over distances or the value of timely information to sales tactics, don't focus on the technology. If you have scientists and engineers working across geographic boundaries in isolation and knowledge of what they are doing within the organization is limited, consider having them establish blogs to share their insights and ideas.

Horizontal Learning

Tony Karrer

Horizontal technologies for learning. These technologies are supposedly designed for learning but that is not true. These technologies are institution-centric and vertical by nature. In 2006 I was at EC-TEL where Scott Wilson asked the audience full of educational technology specialists, "how many of you use a LMS for your personal learning?”. Social technologies are different. Interesting post.

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Learning Professionals Leaders

Clark Quinn

There's a vacuum of leadership in the adoption of enterprise/web/learning 2.0 world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? And there are some good comments in her post including: A lot of "us” learned these technologies organically, as we needed to.

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Quick Wins

Tony Karrer

is soooo much less about technology than about culture (Duh Mark, I know). I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. And, when you look at adoption patterns - a lot of what makes adoption of Web 2.0

Demystifying Working Out Loud

ID Reflections

Does working out loud need digital technology in the form of an online platform or tool? Thus not only do we lose out on diverse inputs and knowledge, we also proverbially reinvent the wheel many times over and feed into systemic inefficiency. An organization that shares openly –successes and failures, learnings and insights, explicit and tacit knowledge – learns faster, builds an ambient awareness and paves the road for serendipity.

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Learning Think 2.0

Living in Learning

The pendulum swung back the other way; an evolution of blended training and exotic delivery technologies appeared preserving the best of both worlds while continuing to cling to a linear training paradigm with a death grip. But there exists a deeper addiction – building knowledge and skills – a noble quest that will forever be in fashion. Therein lives our greatest challenge – ensuring knowledge and skills retention long enough to apply it in the work context. technologies.

SMBs and Social Learning Technologies

Janet Clarey

Where we are today: Primary forms of social learning technologies used in corporations today appear to be e-mail, live online learning (Web conferencing), threaded discussion, and collaborative content development. Organizations are just beginning to use social media technologies and few are using the social learning technologies available in their LMSs. Tagging/Bookmarking - described how they worked; relatively low adoption but may increase as more LMSs include.

Search - Implications on Knowledge Work

Tony Karrer

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). It still is surprising that we are not seeing as rapid adoption of search technologies inside the firewall.

Learning Professionals Leaders

Tony Karrer

There's a vacuum of leadership in the adoption of enterprise/web/learning 2.0 world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? And there are some good comments in her post including: A lot of "us" learned these technologies organically, as we needed to. On this month's Big Question - Lead the Charge - we are already seeing some interesting responses.

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What will happen to remote work in 2021?

Edume

What is the fate of the office worker of the future? Cigna’s 2020 Loneliness Index found remote workers are more likely than non-remote workers to always or sometimes feel alone and that lonely workers say they are less engaged, less productive and report lower retention rates.

Leading Learning and New Skills

Clark Quinn

” However, in defense, I would point that there's a disconnect between saying "Yes" and the level of understanding and adoption among people in the profession. Enabling learning is about being a learner yourself, sharing your knowledge and enthusiasm and then taking a back seat. As fields of practice and bodies of knowledge expand, a challenge for learning professionals will be to change their tool sets from prescriptive to supportive.

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Learned about Learning in 2009

Tony Karrer

Knowledge Work Skills / Work Literacy Having realized in 2007 that there's a very important Knowledge Worker Skill Gap , I felt the need in 2008 to find ways to help knowledge workers and organizations build skills like Leveraging Networks , Network Feedback , Finding Expertise , Using Social Media to Find Answers to Questions , Learning through Conversation and searching, scanning, etc. eLearning Technology.

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Back to the Future of Work

Learning Wire

The first notion that you will probably think of is that technology – and you are right. Technology is, as has been mentioned in several previous articles, one of the key points on which the future work will rely. Understanding how those three environments influence employees’ lives is increasingly important, especially as workers become more and more independent.

Observations of a Critical Theory newbie

E-Learning Provocateur

It’s human nature to accept knowledge that’s universally propagated. In his thought-provoking paper Critical Theory: Ideology Critique and the Myths of E-Learning , Dr Norm Friesen maintains: “The central argument of critical theory is that all knowledge, even the most scientific or ‘commonsensical,’ is historical and broadly political in nature. We live in a knowledge economy. Technology drives educational change. The knowledge economy.

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Demystifying Working Out Loud

Learnnovators

The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The baby boomers are retiring taking their tacit knowledge and experience with them. Does working out loud need digital technology in the form of an online platform or tool? Thus not only do we lose out on diverse inputs and knowledge, we also proverbially reinvent the wheel many times over and feed into systemic inefficiency.

3 Reasons why online training is cost-effective

Matrix

Since it’s so hard to see crystal clear ROI for how more knowledgeable workers increase company profitability, training budgets are among the first to be cut in hard times. Here are five ways online training is more cost-effective than the traditional way of supporting employees to become more knowledgeable and productive. It all depends on the company’s learning needs and readiness to adopt technology. Running a business is no smooth ride.

Part 4: Linked Enablement

CLO Magazine

AlliedBarton was not one of the early adopters of pull learning. Much of the reasoning behind its recent adoption is the highly regulated nature of the security industry. According to Chris Tratar, senior director of product marketing at Saba, early adopters tend to have heavy focuses on knowledge worker industries, which include consulting, tech companies and any organization with a robust research and design process. Sidebar | Pull Technology Boosts Agility

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What will happen to remote work in 2021?

Edume

What is the fate of the office worker of the future? Cigna’s 2020 Loneliness Index found remote workers are more likely than non-remote workers to always or sometimes feel alone and that lonely workers say they are less engaged, less productive and report lower retention rates.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Shared Services between Institutions Manish Gupta - e-Learning Predictions for 2011 Live Online Training to Grow in India Birth of Motion Controlled Learning & Interactivity Performance Support Tools to Gain Adoption Outsourcing to Continue Growing Gaming to Gain Momentum LMS’s to Remain Primary Delivery Mechanism for e-Learning Glenn Hansen's 2011 predictions - 2011 - the year of collaboration Collaboration tools such as micro-blogging software (e.g. eLearning Technology.

Leading Learning and New Skills

Tony Karrer

However, in defense, I would point that there's a disconnect between saying "Yes" and the level of understanding and adoption among people in the profession. Enabling learning is about being a learner yourself, sharing your knowledge and enthusiasm and then taking a back seat. As fields of practice and bodies of knowledge expand, a challenge for learning professionals will be to change their tool sets from prescriptive to supportive.

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THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

fuelled by the enormous possibilities thrown open by emerging technologies? Charles: I see these shifts in learning as being driven not only by re-thinking the process of learning and development and by emerging technologies, but also by fundamental changes in the world of work. High value knowledge work requires different capabilities and different mindsets to transactional work, and networked organisations have different needs compared to highly structured organisations.

4 Things L&D Professionals Need to Know About Modern Learners

OpenSesame

Thanks to technological developments and the widespread adoption of mobile devices, learner needs are not the same as they were a few years ago. Learners have naturally evolved as new technology is introduced into both their personal and professional lives. It’s estimated that workers spend only 1% of the average work week (37 minutes) on their employers’ training. This is hugely problematic – lack of engagement can impact knowledge retention and learning motivation.

Success Formula for Discussion Forums in Financial Services

Tony Karrer

I received a question this week related to Discussion Forums for Knowledge Sharing at Capital City Bank : I successfully launched a discussion forum for a small group of lending assistants within my bank. In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. eLearning Technology.

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2009 Predictions How Did I Do?

Tony Karrer

Strategies will move much slower than organizations who adopt easy to use tools and make tactical use of these tools. We may also see use of Flash Quiz Tools , polls, survey tools or something like Harbinger Knowledge's Team Pod. 9 - Knowledge Worker Skills Topic growing rapidly, problem getting recognized, more and more people offering workshops and solutions to address this I realized in 2007 that there's a very important Knowledge Worker Skill Gap emerging.

Awesome Quotes On The Evolving Nature Of Learning

Learnnovators

“ Generally in life, knowledge is acquired to be used. But school learning more often fits Freire’s apt metaphor: knowledge is treated like money, to be put away in a bank for the future. ” ― Seymour Papert. Many studies prove again and again that workers learn the most from on-the-job experiences (informal), a little lesser from peer interactions (social), and the least from structured (formal) training programs. QUOTE. “

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