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Why Corporate Training is Broken And How to Fix It

Jay Cross

They were all eclipsed by new technologies. NCR’s John Patterson invented the flip chart and conducted the first formal sales training. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? They all offered great products. They all fell behind the times.