Working smarter

Jay Cross

Working smarter draws ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines. I am encouraging companies to consider using private versions behind their firewalls for dynamic knowledge management. Higher ground.

Ten years after

Jay Cross's Informal Learning

Human resources are more important than natural resources, brains more important than brawn. Ten years ago, Davis’s book Blur, brought the situation up to date, noting these hallmarks of the age of networks: Speed and agility win out over stability. Training” extends outside the firewall. Frustrated by firewalls, many employees shifted training activities to their homes. The Information Era has arrived. The Machine Age is over. The rules have changed.