Sydney Savion is the 2020 CLO of the year

CLO Magazine

The Air New Zealand CLO was experiencing an ultra-rare moment for 2020, disconnected from the virtual world during the Learning in Practice Awards ceremony on Oct. 20, when she was announced as the 2020 CLO of the Year. She became Air New Zealand’s CLO in February 2018.

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CLO Thinking (& Measurement)

Clark Quinn

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. We should be thinking about how to start tracking meaningful activity in social networks, the value of performance support and more, not old stuff about courses. And , how to tie it back to important deltas in organizational performance. If you are putting in performance support (e.g.

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Agile innovation in the face of COVID-19

CLO Magazine

Agile innovation, the profitable application of creativity, aims to design breakthrough solutions that optimize efficiency, improve market position through new product development or result in new enterprise structures. It’s perhaps no surprise, then, that in a recent Center for Creative Leadership online survey of more than 500 global leaders, 53 percent chose agile innovation as one of the top trends to impact their businesses over the next five years.

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Psychological safety: an overlooked secret to organizational performance

CLO Magazine

A second potential source of inspiration is the Agile method of creating Scrum teams. The first value of the Agile manifesto is “Individuals and interactions over processes and tools,” which acknowledges that organizations and teams are made up of human systems.

Bend & Flex: Building Learning Agility

CLO Magazine

I now see this feedback as the ultimate compliment, for my manager felt I had learning agility. Learning agility is openness to new information and the ability to gain and apply insights derived from this information. Learning-agile people aren’t perturbed by shifts in direction. Consulting firm Green Peak Partners collaborated with researchers from Teachers College at Columbia University in New York to assess the value learning-agile individuals bring to their organizations.

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Is Your Learning Organization Agility Fit?

CLO Magazine

For CLOs, it has become a business imperative to develop agility and capability to meet the talent needs of organizations that are rapidly changing in such a turbulent environment. From an employee development perspective, how prepared are CLOs to demonstrate the agility to lead the change in culture, programs, processes and policies that were originally designed for full-time employees to an expanded talent portfolio increasingly represented by contingent workers?

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Inclusion is the X-factor for agility and innovation

CLO Magazine

And the case has already been made for how valuable inclusivity is in driving business performance. In their Harvard Business Review article, “Teams Solve Problems Faster When They’re More Cognitively Diverse,” Alison Reynolds and David Lewis tracked 100 groups of executives over 12 years and found that cognitive diversity — differences in perspective and information processing styles — led to higher performance.

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Agility Leads to Growth at Siemens

CLO Magazine

“We made a decision that we would shift into a much more agile, high-risk, high-reward approach, focusing on productivity and revenue,” Magagna said. “It’s a matter of not only being agile, but the cost, quality and effectiveness of how we get our solutions to market,” Magagna said. PEPconnect was the first platform to bring education, performance support and social networking together for the life sciences industry, according to VES.

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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. By “learning” I mean acquiring the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance. Employees need agility when it comes to information.

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Be a Triple-Threat CLO

CLO Magazine

Blanda’s gridiron performance makes a great metaphor for the kind of multitasking Sobel said is demanded of modern educators. At the same time, learning leaders have to juggle more than just the agile design, delivery and deployment of high-quality employee development methods that live up to learners’ expectations. And they need to turn learning into a strategic force that kicks employee performance into high gear and returns a positive impact on the bottom line.

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Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. Of course, senior managers, often within human resources, had been responsible for workplace training for decades prior to the creation of the CLO role. But what has happened to the CLO during this period? How have the skills required to be an effective CLO changed? The Academic CLO. Agility.

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The Changing Face of Work and Workplace Learning


The role of the CLO will be to drive this change NOW! joyandlife writes about The Changing Role of L&D and CLO where he mentions adaptiveness, rapid reaction times, learning agility and flexibility as key requirements. The CLO today has to be able to scan the emerging landscape and build her/his team in a way that will enable them to meet the future. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

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Beyond the status quo: how enlightened CLOs can enable true employee readiness

CLO Magazine

5 Capabilities of an Enlightened CLO. But workforce readiness today demands more than just learning, content or collaboration by itself; it demands an agile approach that combines all three to drive measurable business impact. To improve performance, there are five additional capabilities every company must adopt to enable true employee readiness. Access, speed, practice, collaboration and insight are the hallmarks of an agile approach.

The Continued Evolution of the CLO

CLO Magazine

Amid ongoing transformation of the CLO role, today’s learning leaders need to continue to hone their business acumen. For the 10-year anniversary of the magazine, Chief Learning Officer asked Dutra how and why the role of CLO has shifted from order-taker in chief to a strategic business partner. As CEO of Korn/Ferry’s leadership and talent consulting practice, Ana Dutra has a window into the internal workings of many of the world’s largest companies.

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Chief Learning Officer reveals the 2020 LearningElite award winners

CLO Magazine

Each year, the LearningElite awards program recognizes companies that have a strong and agile learning and development function. EY: Best Performance Results. The post Chief Learning Officer reveals the 2020 LearningElite award winners appeared first on Chief Learning Officer - CLO Media. Measurement 2020 LearningElite CLO LearningElite Awards LearningElite



The role of the CLO will be to drive this change NOW! joyandlife writes about The Changing Role of L&D and CLO where he mentions adaptiveness, rapid reaction times, learning agility and flexibility as key requirements. The CLO today has to be able to scan the emerging landscape and build her/his team in a way that will enable them to meet the future. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

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Let’s change our focus on always adding more

CLO Magazine

The agile learning organization should approach innovation as a continual process of adjusting learning resources to optimize outcomes for learners and the business. As designers, facilitators and performance support leaders, let’s consider the delete, end or stop functions as powerful friends! Ironically, one of the most powerful things a CLO can do is to bravely and authentically say, “stop.”

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Pivoting and professional growth in today’s (and tomorrow’s) workforce

CLO Magazine

That kind of agility is now a fundamental skill in business, too. Agile workers seize new opportunities, even if they seem daunting at first. Disruption vs. Agility. That’s why we prefer to focus on agility. By cultivating curiosity, resilience and informed agility we can help our professionals embrace the willingness to keep learning. Informed Agility. Agile people pivot with ease. That’s where the “informed” part of informed agility comes in.

Career Advice: Jesse Jackson

CLO Magazine

My role as a CLO for JPMorgan Chase, specifically with our consumer community banking business, is a bit nontraditional. They’re more memorable, because that’s where there was more stress on me individually, more stress on the enterprise in terms of ensuring that I had the requisite skills and knowledge to perform effectively within the context of that new role. What will the CLO role look like in five or 10 years? Jesse Jackson. What has been your career path?

Chief Learning Officer: Moving Forward, Looking Behind

CLO Magazine

That’s why the future CLO must be agile, responsive and open to new ways of working. Learning leaders have a hand in familiar areas like performance management, talent assessment and workplace culture as well as unfamiliar and evolving ones like nanotechnology, the “internet of things,” data management and security, artificial intelligence and user experience. The post Chief Learning Officer: Moving Forward, Looking Behind appeared first on Chief Learning Officer - CLO Media.

Burgers and Basics

CLO Magazine

I’m not talking about using agile development techniques to design a course or evaluating the success of a program on the Kirkpatrick scale. You’ve done a thorough needs analysis, combed through all the relevant performance data, meticulously surveyed the state of current skills and aligned with critical business priorities. The post Burgers and Basics appeared first on Chief Learning Officer - CLO Media. Leadership Development CLO editor's letter Learning economy

Classroom Learning: Ditch the Knowledge Dump, Mix it Up

CLO Magazine

Mosher said people should use “cheaper, faster and better” modalities like performance support, social networks or e-learning to learn the content so the classroom can become a place of experimentation, trial and error, creative thinking and problem solving instead of information dumping. “If Masie agreed that the development models ADDIE and AGILE are for a specific kind of classroom — “a person at the front, lots of PowerPoint, teach it so they memorize it.”

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Keep Growing Your Organizational Learning Pyramid

CLO Magazine

Robust offerings would bring together the technology, behavioral and functional skills needed for the employee to perform their role effectively based on the business context and the need of the organization. Careers are no longer narrowly defined by jobs and skills but through experiences and learning agility.”. Rapidly advancing technologies and agile and team-centered business models are driving organizations to redesign themselves.

A learner and a teacher at heart

CLO Magazine

Butters knew she’d found her CLO. So, we have become very agile in our approach.”. Other initiatives that Sullivan has successfully rolled out at PerkinElmer include product education for all employees, which she is developing in partnership with relevant business segments, and the Sales Coaching for Performance Program, which Luck sponsored. The post A learner and a teacher at heart appeared first on Chief Learning Officer - CLO Media.

Develop Your MVPs: Coaching for Goal Achievement

CLO Magazine

The players — their team’s top talent — get regular coaching to refine their skills and consistently deliver peak performance to achieve the ultimate goal of winning their league’s top prize, earning well-deserved recognition in the process. Just like the NFL’s high-performing franchises, these organizations coach for goal achievement. Goal management is more than just assigning objectives and reviewing employee performance during their annual review.

learning pulse


Jay Cross is rethinking the agile instructional design approaches and expands on some fresh ideas in his very interesting blog posting ” Agile instructional design ”. “ Home About Podcasts Videos Xyleme Inc. Home > Industry Talk > Learning Pulse Learning Pulse February 20th, 2009 Goto comments Leave a comment February’s collection, enjoy!:

Individual Contributors Need Learning, Too

CLO Magazine

For companies to move forward and be agile in today’s volatile business landscape, it’s imperative that all employees are working in concert. They need strong communication skills, to know how to have difficult conversations, to know about performance management, and they need to know how to influence, she said. How do I take an active role in my own performance management?” The team decided to focus on two program areas: setting goals and having performance conversations.

Corporate Learning’s Transformation in the Digital Age

CLO Magazine

Most respondents expect corporate learning — both the capabilities imparted and the agility required — to change significantly in the next three years. Three performance indicators show how well a learning strategy has been executed: alignment with and measurable impact on the business (business excellence), the effectiveness of L&D interventions (learning excellence), and the efficiency of L&D initiatives (operational excellence).

Reason for Optimism

CLO Magazine

A struggling worker can be transformed into a high performer. The accelerating pace of change in business and the need for agile, well-rounded leaders is pushing a majority of CLOs (88 percent) to either increase their use of executive education or keep investment the same. The post Reason for Optimism appeared first on Chief Learning Officer - CLO Media. Measurement GDP growth high performers learning and development

Give the Misfits a Hand

CLO Magazine

Whatever the cause of the mis-fittedness, it will eventually have an impact on their engagement and job performance. They may take on more or fewer of certain tasks, or change how they perform those tasks all together. They sent the employees’ supervisors a questionnaire that asked about their direct report’s job performance and behavior. The misfit employees who engaged in more job crafting were significantly less likely to have low engagement and performance.

Keeping up with speed and scale in the Finance Sector


Never has it been more important to have an agile workforce that you can re-skill and upskill at speed and at scale. They scrapped initiatives that wouldn’t work digitally and have now seen their best performance in the past decade. Struggling to keep pace with training demands?

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ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

Being Great at One Thing Can Kill Innovation

CLO Magazine

Taylor wrote that Ridge conquered that paradox by overhauling the company culture to prioritize learning, “transforming a stale, insular business into something agile and open-minded.”. Commentary & Opinion Homepage Top Story - Right Column Performance Management Garry Ridge innovation learning culture WD-40In a Sept. 16 article in Harvard Business Review , Fast Company cofounder Bill Taylor writes about the determination of Garry Ridge, CEO of the iconic WD-40 Co.,

Leadership in the Great Acceleration

CLO Magazine

It’s an approach that lets companies be agile instead of reactive. They accelerate their people’s performance by setting well-defined goals and providing them with the direction and support they need. It’s not your imagination. The speed of business is increasing exponentially.

How to select candidates for executive coaching in your company

CLO Magazine

Such personal traits are critical to leadership effectiveness because learning agility has become a foundational component of leadership agility. Besides learning agility, candidates for coaching should demonstrate potential as it relates to problem-solving and decision-making.

Learning and the Flexible Workforce

CLO Magazine

That agility in work translates to a similar desire in learning opportunities — regardless of their age. In a continuously changing economy with an equally changeable workforce, learning leaders need to increase their organization’s agility, adopt more job-specific learning strategies and use technology to the make sure contingent workers have access to resources. Homepage Top Story - Left Column Performance Management flexible workforce gig economy remote workers

Design Thinking: Level-Up the Learner Experience

Bottom-Line Performance

Two years ago I was at a CLO conference in Austin, Texas. I see it as compatible with both agile philosophy and instructional design methodology. The tools and techniques of design thinking, coupled with an agile philosophy and a commitment to research-based instructional design, enable us to deliver learning experiences that: 1. The post Design Thinking: Level-Up the Learner Experience appeared first on Bottom-Line Performance.

Mind over matter: leadership mindsets and actions to drive results

CLO Magazine

Based on our research and our work with individuals across the globe, we have coalesced around four mindsets — growth, inclusive, agile and enterprise — as particularly critical to a leader’s success. Agile mindset — success in a changing world requires flexibility, adaptation and resilience. But what are the actions the best leaders demonstrate when they have a growth, inclusive, agile or enterprise mindset? An Agile Mindset.

6 competencies leaders need to develop right now

CLO Magazine

Over this past year, there has been no shortage of content published on the importance of leadership qualities such as resilience, empathy and agility. As Google discovered, a high-performing team starts with psychological safety. Agile execution.

The New Learning Metrics: Demonstrating Business Value and Impact


In their book, The Expertise Economy , Degreed CLO Kelly Palmer and Co-founder David Blake caution that corporate learning is often viewed as a cost center rather than a revenue-generating function. Use Learning Metrics to Stay Agile.