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Meet the CLO Advisory Board: Judy Whitcomb

CLO Magazine

CLO: How did you become interested in learning and development? Regardless of the organizations I worked or roles I’ve held (including business functional roles), I’ve always led with learning. CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021?

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Meet the CLO Advisory Board: David Vance

CLO Magazine

In 2006, he was awarded CLO of the Year. CLO: What was your official first job in learning and development? CLO: What lessons did you learn in 2020 that you plan on taking with you into 2021? Vance was awarded CLO of the Year in 2006.

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Meet the CLO Advisory Board: Diana Thomas

CLO Magazine

Chief Learning Officer recently sat down with longtime CLO Advisory Board member Diana Thomas, executive coach and advisor for Winning Results LLC. In 2014, she received CLO’s Norman B. CLO: How did you first become interested in learning and development?

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Meet the CLO Advisory Board: Diane August

CLO Magazine

1 organization in the 2019 LearningElite awards program. CLO: What was your first official job in learning and development? CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021? CLO: How do you enjoy spending your time outside of work? .

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Meet the CLO Advisory Board: Justin Lombardo

CLO Magazine

Lombardo has held numerous roles in learning and development at the C-suite or executive level at Motorola University, Northwestern Memorial Hospital, Children’s Medical Center of Dallas and Baptist Health. CLO: How did you become interested in L&D?

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Sydney Savion is the 2020 CLO of the year

CLO Magazine

The Air New Zealand CLO was experiencing an ultra-rare moment for 2020, disconnected from the virtual world during the Learning in Practice Awards ceremony on Oct. 20, when she was announced as the 2020 CLO of the Year. She became Air New Zealand’s CLO in February 2018.

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Bend & Flex: Building Learning Agility

CLO Magazine

I now see this feedback as the ultimate compliment, for my manager felt I had learning agility. Learning agility is openness to new information and the ability to gain and apply insights derived from this information. Learning-agile people aren’t perturbed by shifts in direction. Consulting firm Green Peak Partners collaborated with researchers from Teachers College at Columbia University in New York to assess the value learning-agile individuals bring to their organizations.

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ChoiceU supports thousands of hotel franchises with an agile learning strategy

CLO Magazine

There was no script for Choice to follow to manage the new scenarios the pandemic presented to the industry, and agility and flexibility were key factors to embrace if the hotel wanted to make it past this unprecedented event.

Learning Agility: Re-Invention with Performer Support

Living in Learning

I sat with three other CLO-type learning leaders from Bank of America, Disney, and Sprint. After sitting on a similar panel the previous year, I noticed immediately that the role played by just-in-time learning had increased in these three leading companies. In other words, learning must be designed for consumption in (or near) the workflow – learning needs to be agile. The need for agility in learning is a shot across the bow of every training department on the planet.

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5 long-lasting lessons from 2021 to speed up workforce competitiveness in an accelerated world

CLO Magazine

The role of formal L&D is de-emphasized. Businesses that used to rely heavily on travel-intensive formal, instructor-led, classroom-type training programs almost came to a standstill during the pandemic. Strategize technologies to play a center stage role.

Beyond the status quo: how enlightened CLOs can enable true employee readiness

CLO Magazine

As Julie Dervin, Cargill’s global head of corporate learning and development, told Harvard Business Review , “We really only had the capacity to reach about 10 percent to 15 percent of the total relevant population in a given year when delivering a particular learning program.

Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. But what has happened to the CLO during this period? Has the role kept pace with the evolving needs of the workplace?

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The hybrid workforce: More than simply being virtual

CLO Magazine

As your employees adjust to a hybrid workplace model, L&D analytics are key to understanding how your programs are performing versus how they are expected to perform. It is vital to be able to prove your L&D programs are effective and impact the success of your organization.

The Changing Face of Work and Workplace Learning


“You don’t program Watson; you work with Watson” Here is a fascinating video on what Watson can do. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not. But here are five things I envisage will be different… The need for creating meticulously designed training programs will be gone – ( Some compliance programs may still be around.) I am not the kind to crystal gaze.

Cohort-based programs can develop leaders at all levels

CLO Magazine

Or, to help high-potential or emerging leaders onboard into new roles, manage change, develop teams, work effectively with others on an enterprisewide basis or execute on challenging new business objectives. 3: Choose Appropriate Participants for Your Program.



You don’t program Watson; you work with Watson”. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not. The need for creating meticulously designed training programs will be gone – ( Some compliance programs may still be around.) They will play a strategic role in helping organizations collaborate with such talent pools for the mutual benefit of all. I am not the kind to crystal gaze.

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Chief Learning Officer reveals the 2020 LearningElite award winners

CLO Magazine

Each year, the LearningElite awards program recognizes companies that have a strong and agile learning and development function. This year’s winners demonstrate the critical role of L&D in business. Measurement 2020 LearningElite CLO LearningElite Awards LearningElite

Work in the flow of learning

CLO Magazine

Different functions often need the same competencies to be developed, such as an agile way of working or customer centricity. She is now looking for an agility project to polish her newly acquired skills, but there isn’t a project available right away in her function.

Let’s change our focus on always adding more

CLO Magazine

Learners and learning professionals are often overwhelmed by the continual addition of new programs, technologies and resources. Our employees already live in a world of increased change and shifting roles and business models. Dissect the history and growth of your leadership programs.

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Losing a step is inevitable; losing the game isn’t

CLO Magazine

And it’s a reminder that chief learning officers have a critical role to play as uncertainty and volatility become the reality of business. Agility and adaptability are. Experience plays a bigger role when skills and athleticism diminish.

A learner and a teacher at heart

CLO Magazine

She was immediately accepted into Vanderbilt’s master’s program in organizational development and leadership, and the rest is history. “I At the time, at least 90 percent of PerkinElmer’s L&D programs were classroom-based. Butters knew she’d found her CLO.

Career Advice: Jesse Jackson

CLO Magazine

My role as a CLO for JPMorgan Chase, specifically with our consumer community banking business, is a bit nontraditional. I didn’t come up through a normal HR program; I had the privilege to enter the bank through our management development program. I spent time in our consumer community banking group as a general manager moving through various roles, predominantly for our branch banking business. Specifically, moving from one job role to the other.

Learning to Innovate

CLO Magazine

Photo by Brian Flaherty In 2000, Louise Kyhl Triolo was a fresh-faced, newly minted master’s program graduate in Copenhagen, helping fellow Danish citizens find jobs through her role as an outplacement consultant, when she made the decision to move to Paris. For example, in 2017 she ran an executive master class around agile leadership that brought together North American leaders to work on relationship building and tackle current business issues.

Keep Growing Your Organizational Learning Pyramid

CLO Magazine

Robust offerings would bring together the technology, behavioral and functional skills needed for the employee to perform their role effectively based on the business context and the need of the organization. Careers are no longer narrowly defined by jobs and skills but through experiences and learning agility.”. Rapidly advancing technologies and agile and team-centered business models are driving organizations to redesign themselves.

Building Your Upskilling Strategy: Data vs. People


JP Morgan Chase is working with MIT to forecast a future in which skills and roles intersect, with a focus on technology roles. Out of 5,500 team members, several hundred auditioned for the role of G Evangelists, or champions of the change, and 50 were selected.

Rebuilding learning equity: The key to overcoming the skills gap

CLO Magazine

New roles are always being created. Many teams are reaching for buckets — aka, building boot camps and education programs on high-demand skills. They can make time for in-depth learning programs and access subject matter experts in their moments of need. There is no skills gap.

How corporate universities fit into hybrid learning strategies of the future

CLO Magazine

You cannot simply shift a multiday, in-person program to a virtual classroom,” says Corey Muñoz, chief learning officer at KPMG. “So For example, they’ve rethought the timeline of some programs. Deloitte also had its eye on strengthening agility in its learning programs.

Learning with purpose

CLO Magazine

From serving as guest speakers to creating welcome videos for programs, our executives help drive a learning culture.”. At the core of the OIT’s learning program are 30 role-specific competency models that provide a “streamlined, data-driven approach” to professional development.

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Celebrating one year of Learning Impact


And this topic has come up many times throughout the series, where our speakers noted the importance of respecting the experience and knowledge your learners bring to your organization when creating your learning programs. CLO of NASA, Dr. Karen L. NASA’s CLO, Karen L.

6 Building Blocks of a Modern Learning Culture


Today’s CLOs have a strategic responsibility to reshape the role and nature of learning to impact business success directly. Today’s CLOs have a strategic responsibility to reshape the role and nature of learning to impact business success directly. Building Block 3: Agility.

Keeping up with speed and scale in the Finance Sector


Never has it been more important to have an agile workforce that you can re-skill and upskill at speed and at scale. Typically, these risk-averse companies prefer long-term predictability to short-term speed and agility. Struggling to keep pace with training demands?

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The Changing Face of Work and Workplace Learning

ID Reflections

You don''t program Watson; you work with Watson". While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not. The need for creating meticulously designed training programs will be gone -- ( Some compliance programs may still be around. They will play a strategic role in helping organizations collaborate with such talent pools for the mutual benefit of all. I am not the kind to crystal gaze.

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An arduous year and a half at work punctuates soft skills

CLO Magazine

When the COVID-19 pandemic pushed office workers to remote settings, employees sought assistance to upskill and cope with the big changes in their roles. When roles change, people unwilling to change along with the roles will have a hard time in the future of work, Palmer says. “We

How to select candidates for executive coaching in your company

CLO Magazine

Increasingly, companies are also employing cohort-based leadership development programs. Such personal traits are critical to leadership effectiveness because learning agility has become a foundational component of leadership agility.

How to create a “Bosshole-free” zone

CLO Magazine

This article will focus on managers elevated to a role that oversees others within the organization. A person placed in a management or supervisory position of others automatically assumes a unique and meaningful role.

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A Look Inside the Citibank, Verizon, & Ericsson LXP Blueprint


But then Citi unleashed a learning experience platform (LXP), giving Degreed an essential role in the company’s learning tech ecosystem. When Vidya Krishnan started in the CLO role at the 140-year-old telecommunications company, she found an academy structure in place.

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Now is the moment to democratize leadership development

CLO Magazine

Since then, as our face-to-face programs have resumed in some areas, we’ve noticed very few leaders traveling outside of their geographical regions for development, creating unequal opportunities. The last 20 months have held no shortage of disruption.

Learning and Development Glossary

Petra Mayer

Agile Learning. The Agile Learning model is often held in contrast to the ADDIE process. The Agile learning model dives directly into a project and produces small content pieces swiftly. CLO (Chief Learning Officer).

Flipped learning for talent development: Lessons from the college classroom

CLO Magazine

We had class debates, small-group exercises, role plays, speeches and impromptu exercises. The final exam was a two-hour role-play simulation where students are a part of a city council debate on how to redevelop a highway.

Chances Are You’re Buying Too Much Talent. It’s Time to Build and Borrow.


According to data from SHRM , an estimated 66 million roles are filled per year, with the majority of the $20 billion annual spend for HR technology going toward talent acquisition. It’s about enabling agility and building empowered teams.

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