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Agile learning for the business of border security

CLO Magazine

3 in this year’s LearningElite Top 10 for demonstrating an effective L&D strategy supported by a team of 800 people and more than 200 courses strong. However, during the agency’s early years, the learning strategy wasn’t always as agile.

ChoiceU supports thousands of hotel franchises with an agile learning strategy

CLO Magazine

There was no script for Choice to follow to manage the new scenarios the pandemic presented to the industry, and agility and flexibility were key factors to embrace if the hotel wanted to make it past this unprecedented event.


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Meet the CLO Advisory Board: Judy Whitcomb

CLO Magazine

CLO: How did you become interested in learning and development? Regardless of the organizations I worked or roles I’ve held (including business functional roles), I’ve always led with learning. CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021?

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Meet the CLO Advisory Board: Diana Thomas

CLO Magazine

Chief Learning Officer recently sat down with longtime CLO Advisory Board member Diana Thomas, executive coach and advisor for Winning Results LLC. In 2014, she received CLO’s Norman B. CLO: How did you first become interested in learning and development?

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Meet the CLO Advisory Board: David Vance

CLO Magazine

In 2006, he was awarded CLO of the Year. CLO: What was your official first job in learning and development? CLO: What lessons did you learn in 2020 that you plan on taking with you into 2021? Vance was awarded CLO of the Year in 2006.

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Sydney Savion is the 2020 CLO of the year

CLO Magazine

The Air New Zealand CLO was experiencing an ultra-rare moment for 2020, disconnected from the virtual world during the Learning in Practice Awards ceremony on Oct. 20, when she was announced as the 2020 CLO of the Year. She became Air New Zealand’s CLO in February 2018.

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Agile innovation in the face of COVID-19

CLO Magazine

Agile innovation, the profitable application of creativity, aims to design breakthrough solutions that optimize efficiency, improve market position through new product development or result in new enterprise structures. Crisis Leadership agile innovation Coronavirus covid-19

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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? They understand it and strive to create an environment that supports it. Employees need agility when it comes to information. Managers must support and facilitate just-in-time learning that is responsive to emerging needs. Managers have control of their own learning, not corporate trainers, HR, or a CLO. So back to the question: “What should be a manager’s role in employee learning?”

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Bend & Flex: Building Learning Agility

CLO Magazine

I now see this feedback as the ultimate compliment, for my manager felt I had learning agility. Learning agility is openness to new information and the ability to gain and apply insights derived from this information. Learning-agile people aren’t perturbed by shifts in direction. Consulting firm Green Peak Partners collaborated with researchers from Teachers College at Columbia University in New York to assess the value learning-agile individuals bring to their organizations.

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Agile by fire: how the tech industry is transforming learning

CLO Magazine

It is “agility by fire” — the ability to move quickly but not easily, and still excel. This milieu gives agency for an employee within their own role and organization to be curious, to fail, to wonder, to try — to learn.

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Learning Agility: Re-Invention with Performer Support

Living in Learning

I sat with three other CLO-type learning leaders from Bank of America, Disney, and Sprint. After sitting on a similar panel the previous year, I noticed immediately that the role played by just-in-time learning had increased in these three leading companies. In other words, learning must be designed for consumption in (or near) the workflow – learning needs to be agile. The need for agility in learning is a shot across the bow of every training department on the planet.

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Supporting healthier minds through learning and development

CLO Magazine

As a result, organizational leaders are delivering more mental health and wellness support, and learning and development leaders specifically play a uniquely critical role. Archive pandemic covid-19 employee health Mental Health health wellness learning learning support front-line

Learning’s Role in Innovation

CLO Magazine

Agility and the ability to adapt is imperative. Provided that learning and development leaders could and should have a central role in innovation, what is the chief learning officer’s responsibility? Steven Johnson, in his 2010 book, “Where Good Ideas Come From,” discusses the role of networks to support innovation, and again the notion of time comes into play. Appropriately reconciling roles will be a critical determinant of success. What is L&D’s Role?

Beyond the status quo: how enlightened CLOs can enable true employee readiness

CLO Magazine

5 Capabilities of an Enlightened CLO. But workforce readiness today demands more than just learning, content or collaboration by itself; it demands an agile approach that combines all three to drive measurable business impact.

The Changing Face of Work and Workplace Learning


On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” Smaller organizations are emerging along with a movement toward generative business models where businesses build an ecosystem of mutually supportive relationships. They will play a strategic role in helping organizations collaborate with such talent pools for the mutual benefit of all. The role of the CLO will be to drive this change NOW!

Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. But what has happened to the CLO during this period? Has the role kept pace with the evolving needs of the workplace?

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Psychological safety: an overlooked secret to organizational performance

CLO Magazine

A second potential source of inspiration is the Agile method of creating Scrum teams. The first value of the Agile manifesto is “Individuals and interactions over processes and tools,” which acknowledges that organizations and teams are made up of human systems.

Chief Learning Officer: Moving Forward, Looking Behind

CLO Magazine

It’s now increasingly a model that delivers learning and support at the moment of need in the flow of work using an array of sophisticated tools and technologies. The role of learning leader evolved along with it. We documented your stories as learning executives took on ever-growing roles and responsibilities at the forefront of business. Chief learning officers play a primary role in helping organizations get there.

Work in the flow of learning

CLO Magazine

But first, some background: In my first 60 days at a new job, I took a 12-hour flight to meet the seniormost stakeholders and present the awesome learning and development plan that I had put together for the business function that I would be supporting.



On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” – Wikipedia. Smaller organizations are emerging along with a movement toward generative business models where businesses build an ecosystem of mutually supportive relationships. They will play a strategic role in helping organizations collaborate with such talent pools for the mutual benefit of all. The role of the CLO will be to drive this change NOW!

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The most important time to support a woman’s career development is in her 20s

CLO Magazine

Eighty percent of respondents to the study believe that the most important time to support a woman’s career development is in her 20s. The post The most important time to support a woman’s career development is in her 20s appeared first on Chief Learning Officer - CLO Media.

Losing a step is inevitable; losing the game isn’t

CLO Magazine

And it’s a reminder that chief learning officers have a critical role to play as uncertainty and volatility become the reality of business. Michael Jordan, Scottie Pippen and a cast of supporting players dominated the league with a combination of startling athleticism and stifling defense.

Let’s change our focus on always adding more

CLO Magazine

Our employees already live in a world of increased change and shifting roles and business models. The agile learning organization should approach innovation as a continual process of adjusting learning resources to optimize outcomes for learners and the business.

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Build commitment to change through high-involvement change leadership

CLO Magazine

Help them feel inspired and excited about the future and their role in the change. They need to know that challenges and obstacles will be addressed and that they will have the time, support and resources they need to do their part.

A learner and a teacher at heart

CLO Magazine

As head of talent and L&D at PerkinElmer, Sullivan is in charge of ensuring the company’s 12,000 employees are properly trained, engaged, supported and coached, as well as making sure the company recruits and retains the best and brightest individuals. Butters knew she’d found her CLO.

Career Advice: Jesse Jackson

CLO Magazine

My role as a CLO for JPMorgan Chase, specifically with our consumer community banking business, is a bit nontraditional. I spent time in our consumer community banking group as a general manager moving through various roles, predominantly for our branch banking business. Additionally, I supported the business, specifically the commercial bank, as a client service manager for our global network. Specifically, moving from one job role to the other. Jesse Jackson.

Learning to Innovate

CLO Magazine

Photo by Brian Flaherty In 2000, Louise Kyhl Triolo was a fresh-faced, newly minted master’s program graduate in Copenhagen, helping fellow Danish citizens find jobs through her role as an outplacement consultant, when she made the decision to move to Paris. For example, in 2017 she ran an executive master class around agile leadership that brought together North American leaders to work on relationship building and tackle current business issues.

Your job is being updated

CLO Magazine

Now our Apple and Microsoft Systems offer fairly regular updates that are downloaded and deployed with workflow support built into the applications and screens. Prepare for job, system, role and skill updates to be integrated and sometimes automated throughout your enterprise.

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Let’s catch up on Learning Pool’s hybrid events from 2021

Learning Pool

The evidence is there – women, particularly those of ethnic minority, are still severely mistreated in the workplace and gender stereotypes remain to play a huge role in this divide. Life of a CLO: A Fireside Chat. The role of the Chief Learning Officer .

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Celebrating one year of Learning Impact


CLO of NASA, Dr. Karen L. Gilliam, believes training has to be practical, relevant and respectful of experience, in order to support adult learners in their roles. NASA’s CLO, Karen L.

Rebuilding learning equity: The key to overcoming the skills gap

CLO Magazine

New roles are always being created. They may rely on their peers and managers for support. When the pandemic pushed people to take on new tasks or transfer into new roles, only 48 percent were provided with learning opportunities. Agility must become their new guiding principle.



His career includes roles as head of the UK National Centre for Networked Learning, as a professor at Southampton Business School, in senior business roles for global companies, and as an evaluator for the European Commission’s learning, performance and eCommerce research initiatives. Organisations are becoming generally less hierarchical, flatter, ‘softer’ at the edges and more agile. There is a lot of research that supports this trend.

Building Your Upskilling Strategy: Data vs. People


This approach starts with your company’s business plan disaggregated into the top skills needed to support it, resulting in an organization-wide taxonomy for future skills. It created an assessment for G Whizzes, who would provide tech support on launch day, and 249 were selected.

Mind over matter: leadership mindsets and actions to drive results

CLO Magazine

If we can bring a different attitude to our role as a leader, if we can shift our mindset, we can impact our behaviors. While there has been much warranted support for a focus on a growth mindset, a singular mindset doesn’t encompass the complexity of what leaders need to be successful.

Keeping up with speed and scale in the Finance Sector


Never has it been more important to have an agile workforce that you can re-skill and upskill at speed and at scale. Typically, these risk-averse companies prefer long-term predictability to short-term speed and agility. Struggling to keep pace with training demands?

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6 Building Blocks of a Modern Learning Culture


Today’s CLOs have a strategic responsibility to reshape the role and nature of learning to impact business success directly. Today’s CLOs have a strategic responsibility to reshape the role and nature of learning to impact business success directly. Building Block 3: Agility.

Leadership in the Great Acceleration

CLO Magazine

It’s an approach that lets companies be agile instead of reactive. They accelerate their people’s performance by setting well-defined goals and providing them with the direction and support they need. They need leaders who provide the right support and direction when they need it.

Design Thinking: Level-Up the Learner Experience

Bottom-Line Performance

Two years ago I was at a CLO conference in Austin, Texas. If we make something easy to use and to understand, we are supporting value (the first tenet of good UX). This could include our experience with a utensil, attending an event, or onboarding with a new organization or role. I see it as compatible with both agile philosophy and instructional design methodology. The keynote speaker asked a question that gave me pause then – and continues to drive me now.

The importance of learning pathways

CLO Magazine

Instead, it demands that individuals be multifaceted and agile in obtaining knowledge and skills, staying abreast of advancement and changes. It provides greater transparency for individuals to understand what is required of them to succeed in their roles and achieve growth.

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Are you ready for 2020?

CLO Magazine

Use the agile process to develop learning assets. Accenture CLO Allison Horn discussed in detail how using the agile scrum process has accelerated the delivery time and quality of learning assets. appeared first on Chief Learning Officer - CLO Media.