article thumbnail

Bob Mosher: Performance Support and Learning at the Moment of Need #ls2010

Learning Visions

We need to be more agile! FAQs Help Desk SIMS Pod casts coaching ereference webinars recorded webinars instant messaging. This is where performance support comes in. It’s a competency model. Goal is application, not mastery! Disconnect between Mastery and Competency in many orgs in both design and measurement. Measuring it.

article thumbnail

Free learning & development webinars for August 2020

Limestone Learning

You need an agile methodology that you can use to support strategic pivots. Thursday, August 6, 2020, 11AM – 12PM PT: How to Uncover the Hidden ROI of Your Sales Training Budgets are tight in this new pandemic economy. You can’t take six to twelve months to build competency models or they could be outdated on release.

Free 57
article thumbnail

Working Smarter eFieldbook $12

Jay Cross

Facility for online discussion, instant messaging, video conferencing. As business de-emphasizes industrial-era command-and-control systems to make way for agile, sense-and-respond networks, the structure of business adapts to its new environment. ROI is in the mind of the beholder 159. Traditional ROI 195.