LearnTrends: Backchannel
Jay Cross
NOVEMBER 18, 2009
Jenna Papakalos: Communities of practice belong to training. If an approachable alternative is created for social learning. IT, HR, Communications, legal. Asif: Kirkpatrick talks about 'ROE -- return on expectations'. Judy Muller: Intuit.great idea to implement active practice of it's core "customer focus".
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