Alternatives Communities of Practice Knowledge Worker Track 
Living in Learning
AUGUST 23, 2009
If knowledge workers are not in training, they must be at work. Streamed audio likely came out of a decision that considered burning CDs as an alternative. Utilization and Tracking – Through Prepare and Deploy, we pretty much have tracking nailed. Unfortunately, we track activity, not results.
Jay Cross
JULY 17, 2012
Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Inexpensive alternative to training. Instead, managers should inspire workers, set expectations, and get out of the way. How workers connect to colleagues and knowledge.
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