TalentLMS

SEPTEMBER 10, 2020

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

Customer Service 96

Customer Service Services Diversity Training Custom 96

TalentLMS

SEPTEMBER 10, 2020

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

Customer Service 52

Customer Service Services Diversity Training Custom 52

Obsidian Learning

DECEMBER 23, 2019

Combining this KPI with pulse surveys and sentiment analysis, however, would provide a more comprehensive view of the learning program’s success. This KPI is determined by sentiment analysis. Sentiment analysis utilizes analytical models to determine the emotional tone of a person based on a series of words or a textual string.

microlearning 74

microlearning Evalution Strategy Blended Learning 74

Continu

MARCH 5, 2020

Manager dashboards, detailed reporting/analytics to track learning and engagement. Slack, Okta, OneLogin, HRIS (Workday, Oracle and others), SCORM, YouTube, Vimeo, Google Drive, Google Analytics, Open API. Noted customers. Analytic functionality. Integrates with services through Zapier. Mobile-friendly.

Track 59

Track Compliance Training Authoring Tools Blended Learning 59

Marcia Conner

SEPTEMBER 30, 2013

The bottom three content areas, accounting for 17 percent of the total, are executive development, customer service, and basic skills. From Bersin by Deloitte’s The Corporate LearningFactbook® 2013: Benchmarks, Trends, and Analysis of the U.S. analytics change learning' In 2012, U.S.

Blended Learning 103

Blended Learning ASTD Budget PeopleSoft 103