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Measure what matters

CLO Magazine

So, as someone steeped in metrics and analysis, she decided her team was going to measure the ROI of the function to prove the value of the function to the company. However, executives neither needed nor wanted ROI data. Not one member of the executive team cared about the ROI of the L&D offerings. smile sheets).

Metrics 78
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Making remote working a win-win proposition: the experiment and its aftermath

CLO Magazine

According to Apple CEO Tim Cook, “In all candor, it’s not like being together physically, and so I can’t wait for everyone to be able to come back to the office. But perhaps they can be convinced with the right data and analysis. An ROI forecast was made before the program was implemented to ensure the program would be successful.

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

John, managing editor for Chief Learning Officer , shares what she’s learned on the job and what she looks for when selecting a magazine profile candidate. I’m Mike Prokopeak, editor in chief of Chief Learning Officer magazine. Podcast Producer: Jesse McQuarters. April 2019 Profile: Discover Financial’s Jon Kaplan.

Kaplan 48
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43 Great eLearning Posts and 5 Hot Topics Including Google Buzz and iPad

eLearning Learning Posts

Seven (Possible) Ways to Use Google Buzz for Education by Jeremy Vest - Learning Solutions Magazine , February 17, 2010 Google’s entry into social networking, Buzz, created quite a bit of buzz last week after its launch. Here are Saffron’s top five tips for measuring that all important ROI. Apple (16). February 22, 2010.

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Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

Fortunately, Sarah Kimmel, vice president of research for Chief Learning Officer magazine , has some data to light the way. For the second year in a row, her research team conducted an in-depth survey and deep analysis of current and future learning executives to uncover the path forward. Photo by @WillByington. Welcome Justin.

CLO 75
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The Customer Education Experts Directory

learnWorlds

Co-host the podcast “CELab: The Customer Education Lab,” released bi-weekly on Apple, Google, Spotify, Stitcher and more. As an intelligent coach with knowledge of Relationship building, personal development, Customer Journey, Engagement, Retention management, NPS, CSAT, NRR, ROI & success planning. Name: Jeff Heckler.

Expert 52