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Customer Education Bracket 2023 – Best of the Best

eLearning 24-7

That’s right, the annual, Customer Education Learning Systems Bracket. Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. ” FWIW, customer training is the same thing as customer education. .” Again, it is semantics.

Metrics 77
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Gong vs. Chorus – How Conversational Intelligence Tools Benefit Bigtincan’s Customers

BigTinCan

Conversational intelligence can play an important role in your Enablement efforts, empowering customer-facing teams to constantly be on-message and on-task, increasing buyer satisfaction, leading to higher win rates, deal sizes, and more revenue for your business. Why is conversational intelligence important for customer-facing teams.

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The Best Companies to Work With For Education E-Learning

Dynamic Pixel

Reasons Employees do not listen during training sessions: Some reasons why training courses appeal to professionals are that they are customized, have quality content, and offer the ability to quickly create and update lifelong learning materials. Steps to take during a training session to keep your employees engaged.

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Top 10 Features for a Successful Webinar

BrainCert

Scheduling and Calendar Integration Scheduling and calendar integration play a crucial role in streamlining the organization of webinars. Yet, by integrating webinar platforms with popular calendar systems like Google Calendar, Outlook, or iCal, organizers can easily schedule webinars and send invitations to participants.

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7 Ways for L&D to Look Ahead to 2023

Learning Rebels

Let’s look ahead, maybe you need to set a calendar reminder 3x per day to check that specific tool. So the organization keeps its customers happy, increasing your satisfaction numbers, leading to a bonus, that’s so what. Nothing will help you look ahead more than putting a skills gap analysis into play. If not, why not?

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DEI – how can you stop ticking a box and start making an impact?

Attensi

Indeed, pre-pandemic analysis from McKinsey 2 suggested that ‘The most diverse companies are now more likely than ever to outperform less diverse peers on profitability.’ While things like diversity calendars have their place, they don’t always contribute to the long-term future of the organization. What is stalling progress in DEI?

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Zoom vs Microsoft Teams vs Bigtincan Engagement Hub—Which Is the Best Online Meeting Software for Sales?

BigTinCan

Microsoft Teams offers stiff competition, and Bigtincan Engagement Hub’s solution makes it a powerful contender for anyone in a customer-facing role. An analysis of Zoom’s success reveals one salient point: Zoom focused on doing one thing and doing it well. What Zoom does well for customer-facing teams. Zoom overview.