How to Measure the Business Impact of Your Training and Development Programs
EI Design
SEPTEMBER 9, 2020
To determine the ROI of your training, you need to measure its impact on both learners and business. The first correction needs to be done at the beginning of the exercise, that is, during the Training Needs Analysis (TNA) phase. The correct way forward is in combining the evaluation through L&D metrics as well as business metrics.
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