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How to evaluate social and informal learning

Jay Cross

Dan Pontefract had a great post on TrainingWreck about the inadequacy of the Kirkpatrick model in a world where learning is increasingly collaborative and networked. In brief, the Kirkpatrick levels are good for events, not processes. Kirkpatrick is about push, not pull, learning. Network analysis.

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LearnTrends: Backchannel

Jay Cross

Asif: Kirkpatrick talks about 'ROE -- return on expectations'. They are one central team but the bu funds the communicator for their group and that communicator is part of that bu's efforts - it's been really effective if you can make it happen. Moderator (Clark Quinn): ie what's the smallest thing we can do to get them effective.