In Defense of the Four Levels
APRIL 13, 2011
Over the past year or so, I’ve noticed several comments about how Kirkpatrick’s model of four levels of evaluation is outdated. Before digging into its pros and cons, let’s do a quick mini-review of the model. Are they meeting expectations in terms of quality, quantity, etc.? An initial gap analysis should identify specific business needs (level 4) and what is required to fulfill those needs (level 3). I agree that we should do this consistently.