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Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Laura is widely recognized as an authority in marketing measurement and performance, content management, marketing operations and data analytics. Why Do Engagement Metrics Matter? REPLAY THIS WEBINAR NOW! In other words, according to Gallup research , engagement metrics matter. Business Implications. 3 Powerful Engagement Metrics.

What is Prescriptive Analytics and Why Should You Care?

Talented Learning

Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. For a growing number of companies, data analytics is now the most important source of customer insight. However, because AI and machine learning technologies are changing rapidly, the role of analytics also continues to expand and evolve. Which kind of data analytics makes sense for your organization?

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Measurement Matters: 3 Data Analytics Lessons to Remember

Talented Learning

But these days, it’s hard for any of us to avoid analytics , no matter what we do for a living. Since the start of the digital age, we’ve all been swimming in business data. Some of us avoid data analytics because it involves so many moving parts: Valid and reliable methods. Imagine how much more you could achieve by investing some time and effort to put metrics on your side. Great data analytics tools are plentiful today. RSVP FOR THE APRIL WEBINAR NOW!

Learning Analytics: Big Demand, But Bigger Challenges?

Talented Learning

The analytics process was usually ad-hoc and reactive. RSVP FOR THIS WEBINAR NOW. It’s also about identifying relevant, useful data and applying it consistently to improve business practices and results, over time. Learning Analytics: Top of The “Hot” Trend List. And interestingly, the top choice in 2020 is learning analytics (up from 3rd place in 2019). ” It’s good to see analytics in the spotlight as a priority.

3 Essential Metrics to Improve Training Measurement

Watershed

While Training Orchestra and Watershed support a number of business scenarios, the following metrics are the essential stepping stones to sound decision-making as it relates to measuring the effectiveness of your classroom training investment. In turn, it’s hard to get the full picture of the business impact of your training dollars if you don’t know specifically where they’re going. So, how do we track the business value of these learning investments, to justify spending?

Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

Talented Learning

Now he’s back with Authentic Analytics, an advanced reporting platform for training professionals. Analytics tools aren’t new. If you sell instructional content, your data can tell you how your business can do better. Our industry tends to jump on jargon bandwagons and talk about concepts like xAPI and data warehouses and business intelligence. RSVP FOR OUR MARCH WEBINAR NOW. REPLAY THE WEBINAR NOW! What business are you in?

Get Data Smart: How to Measure Effectiveness Using Learner Engagement Metrics

Leo Learning

User-generated video is a great way to encourage peer-to-peer knowledge sharing, but it can also be an unexpectedly powerful tool to help you measure the business impact of learning. In a recent webinar , our team of learning consultants explored with the senior data analyst from the InterContinental Hotels & Resorts Group’s (IHG) how they are measuring the impact of learning. Examples of IHG’s Learner Engagement Metrics. Relating the Learning to Business Impact.

Podcast 36: How to Deploy B2B2B Certification Rapidly – With Ha Nguyen McNeill

Talented Learning

Join us as we discuss the thorough yet rapid selection and deployment of a complex, business-to-business-to-business (B2B2B) LMS to drive BSA’s new online “ SAM ” certification for enterprise software professionals. KEY TAKEAWAYS: LMSs designed for talent management are not ideal for supporting business-to-business-to-business (B2B2B) learning scenarios. RSVP FOR OUR APRIL WEBINAR! REPLAY THIS WEBINAR NOW.

How to Measure Customer Value (And Why It Matters)

Talented Learning

Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. Laura is widely recognized as an authority in marketing measurement and performance, content management, marketing operations and data analytics. Business-minded learning professionals will find her guidance practical, relevant and useful. And how can you reflect this in customer-focused metrics? Every business is based on the principle of value creation.

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. And today, Bill and I examine what it takes to develop a successful customer education business case. The process of developing a customer education business case may seem intimidating or tedious. Because their business model is self-service.

Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

In these situations, online customer education can make a significant business impact. . When getting started, be sure to define success metrics to benchmark at the outset and measure over time. ArrowStream helps restaurants tackle this challenge with data analytics they need to track, analyze and manage their inventory more efficiently and effectively. RSVP FOR OUR FEBRUARY WEBINAR. REPLAY THE WEBINAR NOW! REPLAY THIS WEBINAR NOW! I love metrics.

Is Your Business Data Really Worth Keeping?

Talented Learning

Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. Business Data: Blessing and Curse. For business, data is the lifeblood of digital transformation. RSVP FOR THE JUNE WEBINAR NOW. There are multiple reasons why your business should create a data purge strategy. Long story short: storage vendors are running a business, just like you do.

Free learning & development webinars for June 2020

Limestone Learning

In the meantime, June’s list of free webinars is full of possibilities for future L&D. Jump to our latest free L&D webinars posts.) This series of four webinars showcases some of the creative learning solutions developed by members of The Learning Guild community to solve real problems in organizations today. They’ve always been an important part of your business. In this webinar, Sherry Yellin, Ph.D., Know of any upcoming free L&D webinars?

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Learning and Development Webinars

Xyleme

The below learning and development webinars feature speakers from leading companies like Cisco, Dell, T-Mobile, Caterpillar, and Baker Hughes, and cover a variety of topics, news, and best practices specifically geared toward learning and development. The premise for this webinar is that the business conditions at Charter Spectrum are not unique. Both tech companies are hyper-focused on strategy that improves their core business longevity and growth.

5 Ways the Learning Analytics Landscape Is Evolving

Watershed

After combining the data from annual learning measurement surveys with L&D practitioner stories shared during Insights Summits, we’ve noticed a growing shift in the way both L&D professionals and the organization as a whole view learning analytics. Measuring Learning's Impact on the Business. These projects show a wide audience of learning professionals what’s possible in a modern, data-connected learning ecosystem that’s guided by a learning analytics strategy.

How to Design Effective Training for Learning Evaluation & Analytics

Watershed

We talk a lot about learning evaluation and measuring the effectiveness of training on the overall business. Inspired by our annual Measuring the Business Impact of Learning survey, this blog series is aimed at instructional designers, their managers, and anyone else interested in designing a learning program, experience, or resource that’s easy to measure and evaluate. Training Needs Analytics. Write a clear, measurable business goal for a learning program.

5 Ways the Learning Analytics Landscape Is Evolving

Watershed

After combining the data from annual learning measurement surveys with L&D practitioner stories shared during Insights Summits, we’ve noticed a growing shift in the way both L&D professionals and the organization as a whole view learning analytics. Measuring Learning's Impact on the Business. These projects show a wide audience of learning professionals what’s possible in a modern, data-connected learning ecosystem that’s guided by a learning analytics strategy.

Free L&D webinars for June 2018

Limestone Learning

June is chock full of free webinars to help you find new solutions. Monday, June 4, 2018, 10AM – 11AM PT: The Well-Connected Employee: Networking Competencies That Foster Engagement, Collaboration, and Business Results (Free for ATD members) In a survey of 2,000 employees from many different organizations, only 20% said, “Yes, I have the network I need to get the job done.” Four ways unconnected employees hurt your business. Diversity metrics that support recruiting efforts.

Data and Dashboards and Decisions – Oh My!

Talented Learning

Laura is widely recognized as an authority in marketing measurement and performance, content management, marketing operations and data analytics. Her guidance is also useful for business-minded learning professionals. These days, nearly every business technology platform offers some type of performance report or dashboard capability. RSVP FOR THE OCTOBER WEBINAR! For example: Which business processes are affected by marketing, and to what degree?

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Free L&D webinars for October 2018

Limestone Learning

This month’s crop of free webinars is full of them. Step into my parlour ,” said the spider to the fly, “these webinars will inspire and motivate you!” This webinar will reveal five key strategies to implementing a successful training program that positions managers to engage, develop, and retain top talent. Learn how learning and development professionals can support business leaders in creating agile and nimble organizations. Webinars

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Free L&D webinars for April 2019

Limestone Learning

If you’re looking for a quick way to plug into some new productivity ideas, check out these free webinars for April. Learn a fresh approach that focuses on open technology, flexibility, and value generation that’s truly aligned with your business needs. Wednesday, April 3, 2019, 10AM – 11AM PT: Using Learning to Improve Customer Experience Improving the customer experience is the number one business priority. Webinars

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How to Build Real-Time L&D Strategies

Docebo

Everything in business is shifting to real-time performance – and learning and development is no exception. Real-time business intelligence allows you to tap into real-time data that helps you make informed decisions, so why not apply this approach to how you engage and enhance your most valuable asset – your people? Docebo Blog Events & Webinars Learning Technology Trends Learning technology solutions lms

G2 Ranks Adobe Connect Webinars a Leader in User Experience

MeetingOne on Webinars

Among many platforms, Adobe Connect stands above the other Leaders in G2’s Webinar category. Reviewers gave Adobe Connect webinars an impressive 4.1 No small award, we’re thrilled to share this news about Adobe Connect webinars. Full room customization and persistency, a robust feature set, and advanced reporting on the admin side have put users in the best position to host impactful webinars! G2’s Market Presence score pulls on a combination of 15 different metrics.

Free L&D webinars for July 2018

Limestone Learning

And if all you’ve got is an hour, why not spend it well, with a free webinar? July offers plenty of great webinars—check them out! Coaching may seem like a hot new professional development method, but it is actually steeped in proven techniques and provides a solid return on investment, increasing engagement and producing business results. Metrics that will evaluate program success. In this webinar, you’ll: Discover how to manage the six most challenging behaviours.

Webinar recap: Analyst insights on changes in software sales and 7 tips for virtual success

Cloudshare

That’s why on June 10 we held a special webinar, “ How Current Circumstances Change Sales for Good— and for the Better ,” which included 7 virtual tips to use now and continue later. They discussed utilizing technology to do sales demos and sales POC s, allocating resources to facilitate the new processes, focusing on analytics to determine engagement and other techniques to close sales. 9 Metrics to Help You Build a More Effective Sales Engineering Team.

Free L&D webinars for May 2018

Limestone Learning

And so can online webinars! L&D can’t prove ROI using the same methods other parts of the business do. Discuss how to correlate learner engagement with other critical organization metrics to tell an important story about the value of L&D investments. Provide guidance on how to talk with your business leaders and other stakeholders about learning and argue “table stakes, not sweepstakes.” What metrics for training ROI do you use? New business models.

Podcast 29: Growing an Online Training Business – With the Co-Founder of DataCamp

Talented Learning

Martijn’s story is instructive for multiple reasons: He knows first-hand what it takes to grow a successful online training business. At DataCamp, those factors include a scalable business model, a smart technology strategy, high-quality instruction and customer feedback loops that drive continuous improvement. W hy did you specialize in data analytics? RSVP FOR THE LIVE NOVEMBER WEBINAR! How does your online training business help close that data skills gap?

Podcast 33: Training ROI in Action – With Ajay Pangarkar

Talented Learning

EPISODE 33 – TOPIC SUMMARY AND GUEST: If you want to communicate with business leaders about the value of learning programs or technology, training ROI can be a powerful tool. KEY TAKEAWAYS: Every learning practitioner can benefit from understanding business and financial fundamentals – regardless of whether your programs serve internal or external audiences. Q&A HIGHLIGHTS: We both focus on the intersection of business and learning, but we come at it from different angles.

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Free L&D webinars for December 2017

Limestone Learning

If you still have work to do, and you need a little inspiration, look no further than this month’s list of free webinars. In the webcast, the speakers will discuss key points from their forthcoming ATD Press book, Minds at Work: Managing for Success in the Knowledge Economy , so you can understand: The distinct differences between the management models created to “manage hands" in the 20th-century business models and the models emerging to successfully “manage minds” in the 21st century.

Free L&D webinars for January 2018

Limestone Learning

There’s a webinar for that. You bet there’s a webinar for that. Tuesday, January 9, 2018, 11AM – 12PM PT: Connecting Compliance to Business Strategy (Free for ATD members) Are your compliance training programs strategic and aligned to business, or simply an obligatory duty with a check-the-box mentality? When compliance is not integrated into your business system and culture, the outcomes are clear. Webinars

Free L&D webinars for February 2018

Limestone Learning

That’s why these free one-hour webinars are so handy. The webcast will explore trends in key learning metrics, including: Direct learning expenditure The average number of training hours used by employees What methods of training companies are using Content areas that companies are focusing on Whether companies are using on-the-job learning. Where are the performance results you promised the business? Discover how creating organizational attachment can drive business results.

Free L&D webinars for November 2019

Limestone Learning

Why not reinforce your motivation with a free webinar or two? Join Michael McPherson, Sales Director/EMEA for PeopleFluent, and Claude Werder, Vice President and Principal HCM Analyst for Brandon Hall Group, as they provide insights on how: Flexible performance management can drive productivity, market competitiveness, employee retention and business growth. Leveraging technology enables these new strategies and aligns talent development with the fast-changing needs of the business.

Free learning & development webinars for April 2017

Limestone Learning

If you’re hanging out indoors these days, why not check out a free webinar or two? In this webinar the facilitators will provide effective time-management techniques for you and your employees: The truth about multi-tasking. This webinar will show you how to ensure every conversation is more productive, fosters greater commitment, and gets better results. By the end of this session, you’ll feel confident you can add excitement to your very next webinar. Webinars

Free learning & development webinars for June 2017

Limestone Learning

Why not try a free one-hour webinar to brush up your skills and knowledge? Thursday, June 1, 2017, 11AM – 12M PT: Leveraging LinkedIn for Business Development LinkedIn is the most powerful sales tool for today's sales professional if you know how to use it effectively. Well-known coach, author and LinkedIn social selling expert Brynne Tillman helps you acquire more opportunities and close more business. Join this webinar to learn how to: Gain more access to stakeholders.

Think xAPI is Next-Generation SCORM? Think Again

Talented Learning

RSVP FOR THE APRIL WEBINAR NOW! REPLAY THE WEBINAR NOW! It also provides the kind of data that illustrates the business impact of learning initiatives. It is meant to support diverse needs in dynamic business environments. Attend our Live Webinar April 10th. Bridging the Learning Analytics Gap: How Guided Insights Lead to Better Results. How can you bridge this critical analytics gap? You’ll discover: Top learning analytics challenges.

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Free learning & development webinars for May 2017

Limestone Learning

One-hour webinars can be a great tool for staying in the game and even mastering it. Channel Insight polls indicate that 55 percent of channel managers expect double-digit growth through their partners, and 62 percent expect their channel sales to grow faster than their direct business. This webinar will share proven partner training strategies for increasing channel sales. How to measure results from a sales certification program to determine the business impact.

How Does Learning Affect Franchise Success? Measuring What Matters

Talented Learning

If training is so vital for franchise success , how do you know which efforts are actually making a tangible business difference, and which are missing the mark? Tying learning initiatives to business performance has long been a challenge for organizations in every industry. However, technology now makes it possible to measure the business impact of learning programs, even across a network of hundreds or thousands of independently-owned franchisees, distributors or affiliates.

Free learning & development webinars for March 2017

Limestone Learning

Sure, it heralds tax time—and often an attendant business crunch—but it’s also a great time for new resolutions and practices. Why not get some ideas from one of the free webinars being offered this March? It will also examine trends driving the use of video, and how you can tap them within your business. This webinar will help you assess how well the solution you’re considering aligns with your organization’s goals and requirements. Exit the business. Webinar

Webinar Q&A: Empowering Continuous Learning with the Experience API (xAPI)

Experience API

On June 2nd, 2015, we were part of a joint webinar presented by Bersin and CUES. As usual, the attendees had more questions than we could answer during the live webinar, so we’ve posted the questions and Andrew Downes’ answers here. These products often take the form of a learning analytics platform. Tracking webinar/coaching. How can you track webinar, coaching …? Questions: How does this differ from google analytics?

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Free learning & development webinars for August 2017

Limestone Learning

Just check out one of this month’s free webinars. Tuesday, August 1, 2017, 9AM – 10AM PST: The Business Case for Learning: Using Design Thinking to Deliver Business Results Expenditures for learning and talent development have grown significantly in the past two decades. On the one hand the volume of programs is increasing; on the other hand, the business impact is less evident. This preview focuses on the eLearning Strategies for Driving Business Results track.