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10 Customer Service Solutions

Ed App

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Cost: Free. Key Features: .

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170
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8 tips for creating a successful customer service training plan

TalentLMS

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

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10 Tools to Improve Retail Customer Service

Ed App

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp. Cost: Free.

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HOW TO PROVE THE VALUE OF YOUR L&D TEAM

Learnnovators

The thing that L&D teams around the world most struggle with is to prove the value of their work. That they are not a mere cost center in-charge of keeping the LMS populated with courses, but rather a critical division that’s worth its weight in gold. Does the organization’s leadership see your team as valuable?

Teams 246
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Advancements in real-time data analytics for VR training platforms

STRIVR

The latest advancements in real-time data analytics within VR training platforms make this an ideal way to train all kinds of employees and revolutionize training delivery and assessment for the enterprise. And the whole time, VR technology captures their behavior in various ways.