STRIVR

DECEMBER 19, 2023

The latest advancements in real-time data analytics within VR training platforms make this an ideal way to train all kinds of employees and revolutionize training delivery and assessment for the enterprise. And the whole time, VR technology captures their behavior in various ways.

Analytics 59

Analytics Metrics Platform Training 59

Learning Pool

OCTOBER 19, 2020

During the summer, Learning Pool launched its diagnostic tool, the Learning Analytics Maturity Model (LAMM) to help organizations assess where they are in their Learning Analytics journey. The Learning Analytics Maturity Model, otherwise known as LAMM, takes 10 minutes to diagnose. As a response to Donald H. About Learning Pool.

Analytics 98

Analytics Organization Help Learning 98

Inquisiq

FEBRUARY 22, 2023

DEI analytics can help businesses thrive in uncertain times (or anytime!). Although you’ll likely experience less attrition when your staff feel like they’re part of a team that cares and shares. It also saves you money on potential litigation, staff churn and subpar customer service if you’re not on track with DEI.

Analytics 52

Analytics Help Business Metrics 52

TalentLMS

SEPTEMBER 10, 2020

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

Customer Service 52

Customer Service Services Diversity Training Custom 52

Learning Pool

FEBRUARY 2, 2021

Derry-based Learning Pool is delighted to have scooped a double Gold Award at the international Stevie Awards for Sales and Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.

Customer Service 59

Customer Service Services Custom Brandon Hall 59

Infopro Learning

FEBRUARY 19, 2020

The future of work is here, and HR teams are driving the changes that are helping organizations adapt. Digital transformation has impacted every industry and the way they interact with their customers, but it has also significantly influenced everyday workplace. How Can HR Teams Guide Their Organizations Through These Changes?

IBM 309

IBM Analytics Survey Roles 309

Integranxt

JANUARY 15, 2024

Ideal use cases for off-the-shelf AI solutions include: Small to Medium Businesses : Seeking to automate basic tasks like customer service chatbots or data analysis without heavy investment. Expertise Requirement : Necessitates a team with specialized skills in machine learning and data science.

Diversity Training 52

Diversity Training Comparison Analytics Custom 52

Inquisiq

FEBRUARY 27, 2023

As we discussed in last week’s 5 Minute Friday post , one key aspect to successfully using analytics to drive decision making is being able to tell the story – apply important context to the results to understand what they mean. Your audience should determine what analytics to focus on and how you visualize the results.

Analytics 52

Analytics Metrics Templates Discussion 52

Learning Pool

JULY 13, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is elated to have made the top place on the 2021 list for ‘Top LMS with Learning Analytics Tools’ by eLearning Industry. . million learners around the world.

LMS 89

LMS Compliance Training Analytics Security 89

Learning Pool

MAY 30, 2022

Harper takes up this role following the recent acquisition of True Office Learning , a US-based eLearning and analytics company, where she was Director of Compliance Insights and Strategy for 3 years. We are delighted to welcome Harper to our team.

Leadership 89

Leadership Compliance Training Brandon Hall Teams 89

BigTinCan

SEPTEMBER 15, 2021

Working in or leading medical device sales teams is not for the faint of heart. While nothing can replace an in-person meeting, resourceful medical device reps conducted remote meetings with their clients, hospital staff, and internal teams. . The post 7 Top Sales Tips for Medical Device Sales Teams appeared first on Bigtincan.

Sales 105

Sales Teams Tips Compliance Training 105

HT2 Labs

JUNE 5, 2019

This acquisition will see the rapid deployment of the world’s first technology platform that offers genuine learning in the workflow through social learning and curation, AI-recommendation and natural language processing, advanced analytics and chatbot technology. About Learning Pool.

Diversity Training 75

Diversity Training Brandon Hall Analytics Solution 75

Kitaboo

APRIL 23, 2024

This scalability is particularly beneficial for large enterprises with dispersed teams, as it eliminates the need for repetitive instructor fees and reduces several other associated expenses. They offer a personalized introduction to team members and leaders and cater to job-specific training.

Video 52

Video Diversity Training Compliance Training Guide 52

Fly Plugins

MARCH 26, 2024

An Enterprise LMS allows retailers to train their sales staff on product knowledge, customer service, visual merchandising, and sales techniques. Retailers can create and deliver onboarding courses that cover topics such as company culture, point-of-sale systems, inventory management, and customer service.

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

Fly Plugins

DECEMBER 5, 2023

Data Visualization and Interpretation I’ve recently scoured the job market in order to help a friend with a job search and I can’t tell you how many companies are hiring for some sort of data analytics position. Agile project management methodologies empower teams to adapt to change and deliver projects efficiently.

Cyber Security Training 172

Cyber Security Training Diversity Training Ideas Create 172

Continu

MARCH 5, 2020

Manager dashboards, detailed reporting/analytics to track learning and engagement. Slack, Okta, OneLogin, HRIS (Workday, Oracle and others), SCORM, YouTube, Vimeo, Google Drive, Google Analytics, Open API. Noted customers. Personalized interactions that foster team learning. Analytic functionality. Noted customers.

Track 59

Track Compliance Training Authoring Tools Blended Learning 59

BrainCert

FEBRUARY 2, 2024

The CRM and LMS Convergence Proactive Customer Service with Learning Insights Imagine offering customer service that not only solves problems but predicts them. A harmonized CRM and LMS lets you glean from real-life scenarios to tailor customer training, enhancing support and product expertise.

LMS 52

LMS Corporate Learning Corporate eLearning Customer Service 52

learnWorlds

JULY 31, 2023

Typical examples include online discussions and team group projects , often paired with a reward system to make things more interesting. Team-based projects Team-based projects are assignments that employees must complete together as a team , often competing against another team to compare who achieved the best results. ?

Collaborative Learning 52

Collaborative Learning Activities Collaboration Teams 52

Learning Management System Software India | Webnox Technologies

OCTOBER 25, 2023

It involves using historical data, customer interactions, and other relevant information to make predictions about future customer actions and preferences. Predictive analysis goes beyond traditional analytics, which are often retrospective. This enables businesses to take proactive measures to retain these customers.

Predictions 52

Predictions Analysis Sales Software 52

Schoox

MARCH 19, 2024

When learning is truly effective, it influences behavioral change , which translates into measurable results like more efficient operations, better workplace safety, increased sales, or improved customer service. This is perfectly fine as long as the tool is robust and the organization has people who can leverage its full potential.

Kirkpatrick 64

Kirkpatrick Business Effectiveness Help 64

Coreaxis

OCTOBER 4, 2023

9 Reasons when its time to Outsource your Accounting Discover the top 9 compelling reasons why outsourcing your accounting team can be a game-changer for your business. One area where businesses often struggle is managing their accounting team effectively. So, why should you consider outsourcing your accounting team?

Outsource 52

Outsource Teams Compliance Training Expertise 52

Learning Pool

SEPTEMBER 4, 2020

Led by VP of North America, Sharon Claffey Kaliouby, Learning Pool’s Boston team has relocated to the Innovation District in Boston’s Seaport Waterfront. Starting in September, Sharon and the Boston team are hosting the following free sessions: . We hope to see you there – either online or in-person! About Learning Pool .

Innovation 76

Innovation Teams Blended Learning Hosting 76

Wahoo Learning

MARCH 20, 2024

To help you define their unique challenges and how an LMS solves them, we have outlined them below: CEO Business Challenges Driving growth – Aligning the core team with their vision to drive growth and revenue generation. Missed growth targets – Falling short of achieving anticipated operational growth and expansion goals.

Compliance Training 93

Compliance Training Diversity Training Performance Support Outsource 93

TalentLMS

NOVEMBER 18, 2020

Soft skills training is really a game-changer when it comes to building an emotionally intelligent team that can collaborate well. Without soft skills training, it will become increasingly hard for your team to connect to your audience, adapt to industry changes, or contribute to a better company culture. Analytical reasoning.

Skills 98

Skills Cloud Computing Customer Service Training 98

Paradiso Solutions

NOVEMBER 7, 2023

LMS not only centralizes the training content but also simplifies the process of onboarding and continuous training, thereby ensuring that the workforce is always aligned with the company’s objectives and customer expectations.

LMS 52

LMS Industry Benefits Compliance Training 52

OpenSesame

MARCH 29, 2023

From the ease of content curation to developing nuggets that support multi-lingual learning and keeping tabs on content analytics, the L&D teams can now manage it all seamlessly from one platform without any hassle.” Disprz makes available insightful analytics that link back skilling to business performance.

Diversity Training 98

Diversity Training Compliance Training Association LMS Association Learning Management System 98

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. These courses cover fundamental knowledge that your team will need to operate your hotel as effectively and as safely as possible.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

eLearning Industry

DECEMBER 27, 2020

Good speech analytics software is not just a transcription tool. It offers many benefits, like customer satisfaction, operational efficiency, cost reduction, and more. This post was first published on eLearning Industry.

Analytics 52

Analytics Custom Benefits Support 52

MobileTrain

APRIL 11, 2024

Increases Employees Engagement By utilizing AI chat functionality, teams can gather and discover employees’ priorities and concerns, enabling them to address feedback effectively. This allows HR teams to tailor engagement strategies and address potential issues proactively.

Integrate 52

Integrate Technology Predictions Performance Support 52

Hurix Digital

JULY 17, 2023

Automating Repetitive Tasks Streamlining Customer Onboarding Personalized Customer Interactions Efficient Customer Support Seamless Service Delivery Continuous Improvement Scaling Up RPA: Unveiling the Challenges Hindering its Deployment How to Implement RPA to Improve Customer Service?

Services 52

Services Custom Metrics Customer Service 52

SweetRush

SEPTEMBER 14, 2023

Most recently, the team combined a WebXR conversation simulation experience powered by a custom artificial intelligence (AI) tool that responds to learner input and provides real-time feedback. San Francisco, Calif.,

Providers 75

Providers Diversity Training Brandon Hall Simulations 75

Learning Pool

DECEMBER 13, 2019

Learning Pool is delighted to announce that its in-house marketing team, based across offices in Derry, Nottingham, and Oxford, were awarded Silver for ‘Innovative Team of the Year’ at the Business Brilliance Awards 2019. . About Learning Pool . million learners in 21 countries.

Market 45

Market Teams Off-shore Brandon Hall 45

BrainCert

JULY 24, 2023

It can also enable access to content anytime, anyplace, and provide powerful analytics and reporting tools to track team progress. It is crucial for retailers to have their staff up-to-date on product knowledge and customer service skills.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Compliance Training 52

HT2 Labs

DECEMBER 13, 2019

Learning Pool is delighted to announce that its in-house marketing team, based across offices in Derry, Nottingham, and Oxford, were awarded Silver for ‘Innovative Team of the Year’ at the Business Brilliance Awards 2019. About Learning Pool . million learners in 21 countries.

Market 40

Market Teams Off-shore Brandon Hall 40

eLearningMind

FEBRUARY 29, 2024

Reduced costs and multimedia materials are the ultimate tag team. Emily, a customer service rep, immersed herself in interactive eLearning simulations. Data and analytics Data-driven insights are your secret weapon for eLearning success. Collaboration and team building Have you ever tried to get a quiet class talking?

Compliance Training 52

Compliance Training Diversity Training eLearning Strategy Benefits 52

WhatFix

OCTOBER 31, 2023

This method is effective for any type of employee training and for learners in specific industries and business departments, like healthcare where employees’ day-to-day job duties involve ensuring the well-being of other people and sales teams where sellers must think on their feet.

Simulations 52

Simulations Examples Benefits Training 52

Appsembler

JUNE 28, 2023

Key features to consider include a robust Learning Management System (LMS), course authoring tools, reporting and analytics capabilities, and compliance management features. Reporting and Analytics Software should include robust reporting and analytics features to track and analyze training data.

Authoring Tools 97

Authoring Tools Software Compliance Training Performance Support 97