Return on Learning Metrics
APRIL 5, 2016
When return on learning (RoL) metrics include evidence of positive impact on business outcomes, Learning &Development, as a function, moves to becoming a strategic business enabler! It could be a video that the employee found on YouTube or a collaborative interaction with a colleague! And with the depth of data that analytics engines can capture these days, these learning interventions and their impact on business outcome can also be measured.