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4 Simple Steps That Boost Workforce Performance

Avilar

High performing organizations understand that success depends on the knowledge and skills of their employees. They also realize that formal education doesn’t entirely prepare employees with the appropriate skills needed to perform optimally within their specific industry or organization. A great place to start is with a competency model followed by gaining an understanding of what employees know and what they don’t know.

What is Prescriptive Analytics and Why Should You Care?

Talented Learning

For a growing number of companies, data analytics is now the most important source of customer insight. However, because AI and machine learning technologies are changing rapidly, the role of analytics also continues to expand and evolve. In the past, organizations primarily harvested descriptive information about prospects, customers and product performance. This begs several questions: How do descriptive, predictive and prescriptive analytics differ?

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The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

Download The Essential Guide to Learning Analytics in the Age of Big Data and keep it as your eLearning secret weapon! This article is designed to be your A-to-Z guide to learning analytics. Use this as a valuable resource to successfully initiate a learning analytics approach within your company. You’ll discover: The basic concepts of learning analytics. How to use learning analytics for evaluation. How to implement learning analytics in your organization.

Training Needs Analysis & Skills Gap Analysis

Ed App

Using the tools of skills gap analysis and training needs analysis / assessment can help ensure that you accurately measure your employees job performance. Here’s what they will mean in this article… What is a skills gap analysis ? Skills gap analysis examples.

Getting Started With Learning Data and Analytics

CLO Magazine

You’re ready to get started with learning data and analytics, but where do you begin? There are two places to look for your first data analytics project. Do you have a learning system that is already producing data? Do you already have tools in your ecosystem that are experience API, or xAPI conformant? Those are easy places to start using analytics. Some of the greatest value in learning analytics comes from incorporating data into your daily routine.

Podcast 17: Next-Level Learning Analytics – With Guest Expert Tamer Ali

Talented Learning

Today we’re talking about the brave new world of learning analytics with Tamer Ali , Co-Founder and Director of Authentic Learning Labs. He has designed, built and operationalized multiple learning software products, and is currently working on a next-generation learning analytics platform. KEY TAKEAWAYS: Effective analytics is more than just data reporting. Q&A HIGHLIGHTS: How do you define learning analytics? We didn’t invent analytics.

Hospitality LMS: What to Know

Continu

Analytical. Now that you know some of the benefits of an LMS, it’s time to choose the correct partner. What key features do you need? Do they offer a free trial or a demo? Support for blended learning which includes hospitality eLearning. Can add new technology to existing courses without IT support. GAP, Airbnb, Johnson & Johnson, New York University, and Swarovski. Analytic functionality. Performance tools.

Top 5 Benefits of eBook Authoring Tools Every Publisher Must Know!

Kitaboo

eBook authoring tools have made it possible to bridge the gap between creating content and creating an interactive, engaging, and visually appealing content. Why do you need an authoring tool? Analytics Tools – You can’t improve if you can’t measure the performance.

The good life

E-Learning Provocateur

Despite my years in HR up until that point, it wasn’t something that had ever occurred to me to do. The driving force was an idea to support managers through the various people-related matters to which they needed to attend. After much thinking and reflection, I realised the employee lifecycle can be distilled into just four main parts: (1) Recruitment; (2) Onboarding; (3) Performance; and (4) Offboarding. Which attitudes do we need to inject to shift our culture?

Will a Chatbot Be Your Next Learning Coach? – How AI can support talent development in your organization

Learningtogo

A recent survey of Millennials revealed that 40% of them interact with a chatbot , a program that simulates a human conversation, on a daily basis while another survey indicates that many people prefer to use chatbots over humans for certain types of customer support transactions. Artificial intelligence, or “AI,” is a branch of computer science that aims to create “intelligent machines,” capable of performing problem solving, pattern recognition and learning without explicit programming.

Podcast 33: Training ROI in Action – With Ajay Pangarkar

Talented Learning

No one I know is more uniquely qualified or passionate about this topic than Ajay Pangarkar , CTDP, FCPA, FCMA. And that foundation is based on finance and accounting rules that business leaders know. “Why do we need this, anyway?” It’s also a way to measure cost center performance. But three years from now, can we say that an employee’s performance improvement is the direct result of a specific training experience? Do you see that?

ROI 46

Employee Engagement through Learning: The Currency to Retention and Performance

Disprz

The idea is, if your workforce is engaged at the workplace, they will feel much more motivated to do their work (and do it much more effectively thereafter). So how do you differentiate between engaged and disengaged employees? Their 2x productivity potential comes with a caveat though, as by now we know — they need engagement (perhaps a bit more than salary and perks) and specifically, engagement via constant learning!

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. How successful do you think you have been in transforming your clients’ workplaces (including your present organization) to learning organizations? Art is knowing which ones to keep.”

PKM 158

Employee Engagement through Learning: The Currency to Retention and Performance

Disprz

The idea is, if your workforce is engaged at the workplace, they will feel much more motivated to do their work (and do it much more effectively thereafter). So how do you differentiate between engaged and disengaged employees? Their 2x productivity potential comes with a caveat though, as by now we know — they need engagement (perhaps a bit more than salary and perks) and specifically, engagement via constant learning!

Cathy Moore – Crystal Balling with Learnnovators

Learnnovators

She’s a passionate advocate for improving business performance by respecting and deeply challenging people. She’s the creator of the action mapping model of training design used to improve performance by companies worldwide. We know you help organizations expand the skills of their instructional designers with your action mapping model. The most common change I’ve noticed is the question “What do you need people to DO?”

How to Support Culture and People during Learning Transformation

Watershed

These first two areas are critical in creating the infrastructure to support cultural change and skills development. We needed to change the culture from focusing on incidental training delivery to talent and performance improvement. However, differences across employees’ regions, cultures, and/or knowledge and skill gaps posed a challenge to changing mindsets. Why was it important to change the culture from incidental training delivery to talent and performance improvement?

CATHY MOORE – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

She’s a passionate advocate for improving business performance by respecting and deeply challenging people. She’s the creator of the action mapping model of training design used to improve performance by companies worldwide. We know you help organizations expand the skills of their instructional designers with your action mapping model. The most common change I’ve noticed is the question “What do you need people to DO?”

Do you have the right data to make adaptive learning work?

Axonify

But first, you have to understand everything there is to know about an individual to inform what kind of training they actually need. And, as we know, providing the right support will result in the right actions to drive your business forward. But, as JD explains in the webinar, learning leaders must evolve beyond simple learning data or learning analytics that just focus on completions and test scores. What job do they have? Who do they work for?

Beyond the hype: What you really need to know about digital learning this year

Learning Pool

Talking about the ‘war for talent’ might sound like a well-worn cliché but the reality today is that there are new roles emerging all the time and skills gaps opening up like never before. In fact, it’s something our analysts spend a lot of time doing, working with organisations to figure out what they really need and what’s just window dressing. Focus first on how you can positively impact your people’s and organisation’s performance.

THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

Talented Learning

Now he’s back with Authentic Analytics, an advanced reporting platform for training professionals. Analytics tools aren’t new. If you sell instructional content, your data can tell you how your business can do better. Why do you think that’s the case? We founded Authentic Labs several years ago to deal with some of these measurement gaps in the marketplace. But the value is in what you do with that data.

About Declarative and Procedural Knowledge and the Expert-Novice Divide

ID Reflections

This is a must read for all trainers, performance analysts, and learners. This is a short, seemingly easy read but packed with practical advice, analytical insights and great suggestions from these experienced trainers. Here is a graphic for reference: Declarative knowledge is about describing how things are done, what we see, and what we know. No other living being is capable of describing what they do or know, they “just” do.

Expert 108

Transform Unused Learning Data Into Valuable Business Predictors

CLO Magazine

Everything we do online — from our Google searches to our Facebook posts to our online purchases — produces data. ROI of $13+ for every dollar spent on analytics. Product development: Netflix analyzes the viewing habits of millions of global consumers to commission original programming and purchase the rights to films and series that data indicates will perform well. Actionable insights : What good is employee data if you don’t know what to do with it?

Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

Laura is widely recognized as an authority in marketing measurement and performance, content management, marketing operations and data analytics. Why Do Engagement Metrics Matter? However, we do recommend that customer-focused professionals consider three broader engagement metrics. Each of these has financial implications that can serve as a useful barometer for a program’s performance and strategic contribution: 1) Share of Wallet.

Needs analysis– something old, something new

Allison Rossett

Many weigh in for performance analysis or front end analysis. Analysis is what we do before we do anything. I know we can do better. Analysis is how we do better. Analysis is how workforce learning professionals decide what to do, given a world where you can’t do everything, respond to every request, meet every need, use every groovy technology. What might we do? Support for the effort. Do they know enough to sell the product?

Needs analysis– something old, something new

Allison Rossett

Many weigh in for performance analysis or front end analysis. Analysis is what we do before we do anything. I know we can do better. Analysis is how we do better. Analysis is how workforce learning professionals decide what to do, given a world where you can’t do everything, respond to every request, meet every need, use every groovy technology. What might we do? Support for the effort. Do they know enough to sell the product?

Remote Mentoring 101

G-Cube

So how do you translate these into a remote working environment where all the above are not possible for the lack of a personal interface? So we took a good look at the mentoring process to see how we can support our clients. So how do we replicate the same in a virtual environment?

How Do You Get Leaders to Change?

CLO Magazine

Once the goal for the change is clear, the person must receive some sort of learning support or instruction on how to do the new behavior. Most leaders will agree that they often do not get the kind of attention they need to initiate substantial change. “When a gap has been identified, we expect them to be able to make the shifts on their own. “They need to know how it will help today, right now,” Grimshaw said. • What support do you need?

Clark Quinn – Crystal Balling with Learnnovators

Learnnovators

He integrates creativity, cognitive science, and technology to lead development of strategic solutions including award-winning online content, educational computer games, and websites, as well as adaptive, mobile, and performance support systems. How do we ensure learning faster than everyone else? Clark: My claim is that optimal performance will be only the cost of entry, and the only sustainable differentiator will be continual innovation.

CLARK QUINN – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

He integrates creativity, cognitive science, and technology to lead development of strategic solutions including award-winning online content, educational computer games, and websites, as well as adaptive, mobile, and performance support systems. How do we ensure learning faster than everyone else? Clark: My claim is that optimal performance will be only the cost of entry, and the only sustainable differentiator will be continual innovation.

Podcast 13: High-Stakes Compliance Training Trends – With Bill Mastin of NetDimensions

Talented Learning

There are distinct differences in LMS solutions that are purpose-built to support regulatory compliance. Do you do that? ” What do those terms mean? Each industry has its own auditing unit or regulatory agency that performs audits. But if you have an auditable system of record in place, whenever you need to pinpoint and resolve compliance gaps or prove to an auditor that you’re compliant, you can pull a report and feel confident about the results.

Applying Learning Technology to Strengthen Training Delivery

Infopro Learning

Some of the most helpful systems include features such as training content creation tools and advanced analytics. Learning Analytics. Analytics is another powerful tool that can be used to level up your training game. Electronic Performance Support Systems.

Talent Management Rankings: Our Kind of Olympics

Cognology

Time to find out who won big in the categories that really matter; Onboarding, Performance Management, and Learning Management. Those of you who read my article on onboarding and employee success will know that well-designed onboarding practices are key to ensuring new hires integrate quickly and perform at their best. Less than 2% opt to take the money and run³, with 98% starting work on Monday engaged and committed, knowing exactly what to expect.

Are You Ready for Generation Z

The Game Agency

They want to know that their work provides a social purpose and mission. How do you engage them and retain them? Gen Zers know that they have to constantly be learning to stay on top of fast moving technology. When employees have good training and feel competent, they perform better. With good analytics, companies can instantly see what questions players know and where there are knowledge gaps.

April 2016 #Obsidianchat Summary

Obsidian Learning

xAPI helps bridge the gap between formal and informal learning”. DuncanWIV “Being able to track any event, application use, control systems data etc provides new capability for predictive analytics. xAPI data can also help identify just-in-time performance interventions while completing a task.”. Organizations want to know if their learners are… well… learning. AWerkenthin said that, “If you want to analyze all learning to improve performance, you need xAPI.”

10 Tested Tips to Help You Ace Customer Service Training

Infopro Learning

You can do this by measuring the current gaps in employee knowledge and performance. What are the skills your customer support teams will need to provide better service? Employees often know what areas they need to improve upon.

Best Learning Management System to Meet Training Needs

G-Cube

KPI-driven learning, assessment engine, just-in-time learning, skills-gap analysis, and so on. The best LMS systems hold the potential to track individual progress, generate reports, bridge skill-gaps, enhance employee retention, and overall business growth. The best learning management system caters to personalized learning objectives and performance goals. A modular LMS with a simple design supports extensive features through mobile apps and seamless integrations.