Remove Apple Remove Create Remove Custom Remove Services

Apple Initiatives in Education Domain

MagicBox

Apple has stepped up its Edu-Software and App games to manage the student and teacher experience, and has launched a new $299 iPad for schools with Apple Pencil support thereby making the education market quite interesting. Apple School Manager. Apple School Manager Portal.

Apple 56

Apple Initiatives in Education Domain

MagicBox

Apple has stepped up its Edu-Software and App games to manage the student and teacher experience, and has launched a new $299 iPad for schools with Apple Pencil support thereby making the education market quite interesting. Apple School Manager. Apple School Manager Portal.

Apple 52

How to Build Better Customer Service in Retail

GoConqr

“We are moving beyond just selling products to being the brand customers rely on to make their lives simpler and more meaningful as they save money”, explains McMillon. “We’ve The mantra “Customer is King” is a glaring truth.

What L&D can learn from the Apple marketing strategy

Sponge UK

Apple store. Apple is. Making people aware of the learning and development services that are available in your organisation is critical. It’s not going to be easy to build the kind of association with quality of a brand like Apple, but there is a simple way to start.

Apple 92

Acknowledge, align and assure your way to personal customer service

Yarno

When it comes to customer service, competence is just the minimum viable product. You need more than just the technical capabilities to serve and solve the customer’s problems. That “more” is the personal connection between customer and customer service.

Why customer service soft skills training doesn't have to be so hard

Yarno

We’ve all heard the term “soft skills” before; it’s what stops us giving it right back when a customer yells at you because their food is five minutes late, or you took more than five minutes to resolve their complaint, or you won’t let them return a jacket without tags, which has a big stain on it that was there “before they bought it.” Empathetic to the customer’s complaint, or not. And what about the biggest, baddest, most billionaire-creating example of teaching soft skills?

How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Back in 2011, Carl Knerr was the Services Director at Avaya. Tips for creating “findable” videos.

Customer training your clients will love

Litmos

If you've ever been to the Apple store, you know that it's kind of an experience: you can buy products there; you can get your devices fixed there; and there are scheduled Today at Apple programs — like a music lab, a photo walk, or kids' programs. . And customers love these programs.

5 Ways to Create an Exceptional Customer Service Experience

Degreed

What does a great customer experience look like to you? You might think about Apple and their beautiful products, elegant stores, and a tightly integrated ecosystem. There is a lot of work that needs to happen behind the scenes to ensure a seamless customer experience.

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. You’re creating chaos and disempowering your people.

Is eLearning the answer for customer training?

eFront

That’s all good and well, but what if I told you that you should also train your customers. Well, in this post, we’ll be focused on how a company can use eLearning to train their customers, and evaluate its benefits compared to traditional training. But wait… Training customers?

20 Wonderful Resources for Using BLE Beacons in Mobile Learning

Learnnovators

Since then, we have been doodling and dreaming about using this fascinating tool to create proximity-based learning applications. Apple’s recently introduced iPhones come embedded with iBeacons.

7 Technical Tips for Creating Video Lectures

eLearning Brothers

Create engaging educational videos with no hassle or specific training? Check out 7 tips for creating video lectures on how to put together text, visuals and audio for the ultimate video lecturing experience. Creating video lectures these days is a piece of cake.

Patient Experience

The Performance Improvement Blog

Having recently assisted a family medicine department with their annual retreat where the “patient experience” was a major topic of discussion, I have renewed my interest in the customer experience economy and, in particular, how that notion applies to healthcare.

My First 10 Screenr Video Tips and how other Screencasters use the Service

mLearning Revolution

I’ve used it for making quick courses for coworkers and for instantly solving problems for customers. I’ve been using it for a ton of different uses from giving quick tips to fellow employees to quick documentation for our customers.

Putting Trust First

Learning Rebels

So, I walk past the questionable boxes of apples, past the strawberries with obvious mold, then I spotted them. In essence, this talk was centered around customer service and the importance of trust and how our actions, more than our words, project trust on the people around us.

Trust 146

One of These Services Is Not Like the Others

CLO Magazine

To ensure learning services investments meet business requirements, the role of the purchasing agent, and the knowledge required, are evolving. While procurement organizations are getting better at understanding the world of learning services, there are still significant challenges. During the past several years, a trend to commoditize learning services has evolved. Several business models have been created by vendors to quantify training outsourcing services.

How to Train Your Customers

CLO Magazine

Offering external customers development options is an inexpensive way to boost company loyalty, reduce dependence on help desks and generate revenue. The learning and development industry has its hands full educating various levels of the workforce, but customers are often an employer’s largest audience. Companies such as Apple, Werner, Drivefleet and Franklin Templeton have established initiatives to train their customers, and they’re not alone.

The Automation Revolution – Chatbots and AI

KnowledgeCity

It is already working full-time in many areas, such as drones and online recommendation services, as well as virtual assistants like Apple’s Siri and Amazon’s Alexa. We’re not just talking about customer service or factory jobs.

5 Reasons Why You Should Customize Your eLearning Courses

TalentLMS

Given this over-abundance of eLearning material, does it really make sense for a company to develop its own custom eLearning courses? In this post, we’ll give you 5 reasons why you should invest in custom eLearning development. Enter custom eLearning development.

How to Build a Native App for e-Learning

Hurix Digital

Stability: Most native apps are backed by Apple (iOS) and Google (Android). It requires technical expertise and experience to build the app and then provide post-launch support services. Understand Why You Wish t o Create a Native App: So why do you want a native app?

Do Instructional Designers in the Social Digital Age need an.

Dashe & Thomson

Ive been creating training and e-Learning programs for over 20 years, serving as an instructional designer, writer, developer, and project manager.

An Overview of HTML5

Integrated Learnings

Apple's recent refusal to support Flash is the latest of many headaches web developers have had to endure as the web has matured but standards have been slow to respond. I mentioned this to a Flash developer at lunch today and I could see the frustration in his eyes wondering how he's going to meet the needs of his customers who use iPads. The HTML5 specification includes the ability to create a drawing area, called a canvas. Lectora Captivate HTML5 Articulate Flash Apple

Using Lectora & CourseMill to Create an Easy Access iPad Course

Trivantis

Content Creation Services. Custom Development Services. Custom Content Creation. Customer Support. Using Lectora & CourseMill to Create an Easy Access iPad Course. Cody Hargreaves demonstrates how to create mobile learning. Here are five ideas to consider when creating or converting an e-Learning course with Lectora and CourseMill on the iPad. Create iPad e-Learning Content. Lectora Mobile. --> Custom Development Services.

High Customer Satisfaction Scores Might Make Your Training Organization Obsolete

Training Industry

If you’re a trainer or training professional, you probably use some type of customer satisfaction score to measure how happy students are with the courses that you offer them. Customer engagement or loyalty is a much better indicator of whether or not those students will take any more of your classes. In fact, high satisfaction scores might well be hiding the fact that many of your training customers are ready to jump ship and find another provider.

Score 58

How to Build a Native App for e-Learning

Hurix Digital

Stability: Most native apps are backed by Apple (iOS) and Google (Android). It requires technical expertise and experience to build the app and then provide post-launch support services. Understand Why You Wish t o Create a Native App: So why do you want a native app?

e-Clippings (Learning As Art): Zone Alarm Listen UP!! This is NOT Customer Service!

Mark Oehlert

This is NOT Customer Service! My problem, beyond the obvious, is that the response from Zone Alarm acts as if this is just something that happens all the time (probably does) but worse than that - that it is somehow acceptable to create a product that routinely kills multiple hours of customers time fixing the problem! Now click the Service Tab, place a check in "Hide All Microsoft Services." This is NOT Customer Service!

How to Ensure You Don’t Do a Starbucks

Enyota Learning

~Your customer doesn’t care how much you know until they know how much you care – Damon Richards, Customer Care Expert. In a customer-centric world, it’s hardly surprising that everything starts and ends with the customer: from your product or service idea to the markets you serve, down to the marketing channels you use, and, especially, the customer service you offer. The Importance of Good Customer Service. Or Apple.

Your Association Members & Customers Have an Ear for Podcasts

WBT Systems

By adding podcasts to your online learning curriculum and communication strategy, you will attract the attention and loyalty of members, customers, and prospects, while enhancing the impact of your educational content. Inexpensive and easy to create. They’ve created podcasts as standalone units and incorporated them into broader programs. And they’ll love them even more now that Apple and other podcast platforms are improving analytics.

How to Create a Really Good LMS RFP

WBT Systems

Only after a thorough requirements analysis process will you have the information you need to create a really good LMS RFP. Who are your customers? Ask vendors to specify whether each functionality is standard, configurable, or customized. Pricing : Ask about fixed costs, such as licensing, hosting/hardware, and support, and implementation costs, such as design and planning, implementation, and services.

RFP 41

Will the iPad continue its tablet domination? A look at the market landscape

Xyleme

Since Apple launched the iPad in April 2010, the first in the new generation of media tablets to hit the market, it has sold more than 30 million units. March – Apple releases the iPad 2. In the meantime, Apple continues to improve their platform.

iPad 93

How to Create a Mobile Learning Strategy

CLO Magazine

These questions may help you get started: Do you have employees who work remotely and may need training at the point of need like field service techs or repair techs? ” Just like customer profiles, these target learner profiles should include the individual’s goals, obstacles to using the mobile training material and a profile of the technology they use on a daily basis. You can download native apps from, for instance, the Apple App Store.

How To Take Your Mobile Learning Experience To The Next Level

Docebo

On the other hand, some companies may use the APIs from their LMS to create their own customized learning app. You’ll also have the ability to customize the app’s download page within those stores by adding your own images and description.

eLearning Stock Asset Library vs. eLearning Template Library

eLearning Brothers

There are various stages of development that require different programs, and assets to create world-class training content. Video - make more aesthetically pleasing eLearning environments using our video footage, Adobe After Affects, Apple Motion, and motion graphics.

Is Your LMS License Model Misaligned? How to Avoid Costly Mistakes

Talented Learning

Throughout the last month, I’ve reviewed 12 RFP responses for 3 different LMS business scenarios: association learning, commercial training and corporate channel/customer education. Our goal was to compare bids on an apples-to-apples basis.