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10 Important customer service skills

Ed App

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase.

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Adapting Sales Training for Different Learning Styles

BrainCert

In the high-speed realm of sales, where every interaction carries weight, effective training is the foundation for achieving success. However, not all sales professionals learn in the same way. People have unique learning styles, and as a result, a one-size-fits-all approach to sales training may fall short of its intended impact.

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10 Sales Coaching Software

Ed App

In this competitive market, sales coaching drives a prime opportunity that can put your sales force on the cutting edge. It helps build on their sales and communication skills, improve their performance and confidence, and refine their strategies for closing bigger deals and ensuring repeat business with these clients.

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Online Academy Helps to Keep Lectures Where They Belong: Out of.

Dashe & Thomson

From a recent article at Knowledge@Wharton called Technology and Teaching: Flipping the Model : Khan stumbled upon the idea for his free web-based academy while trying to teach math to cousins in New Orleans. In an effort to bridge the time and distance gap, he started making 10-minute videos of math lessons and posting them on YouTube.

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10 Sales Learning Platforms

Ed App

Sales representatives play a pivotal role in building your brand image and reputation and ensuring long-lasting customer retention. With this in mind, it is critical that they receive regular sales training and support to keep the quality of their performance up to the highest standard and further maximize their potential. .

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Virtual Boot-Camp: Games and Learning with the U.S. Military.

Dashe & Thomson

The New York Times recently featured a fascinating article by Andrew Martin and Thomas Lin that details the shift in thinking within the military that may soon take it to the forefront of virtual training. What’s more, they don’t just mean by saving money or time (although their games are doing that, too). They mean by saving lives.

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Learning from The King's Speech | Social Learning Blog

Dashe & Thomson

In her article* 10 Brainpowered Wonders in the King’s Speech , Dr. Ellen Weber nicely summarizes a few of the lessons this movie teaches us about learning. This movie should be required viewing for anyone in the learning industry – it demonstrates all the ingredients for effective learning. Liam McCoy: Thanks for this. Properly d.