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Lessons from the Pandemic - Lesson #2 Up Your Support Game

CD2 Learning

Beefing up support teams to meet this demand meant rapid changes to service: Updating and detailing FAQs and knowledge portals with engaging articles and videos to demonstrate processes. Don’t forget to recognize and reward successful support members and programs. Adding personnel to assist with in-person calls.

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Evaluate The Right Partner To Outsource Your eLearning Content Development: Ultimate Cheat Sheet

Adobe Captivate

It enables the Learning and Development teams to focus on the next level of tasks including strategic planning, determining ways to measure the effectiveness of learning, analyzing program usage, and exploration on what more is possible. The article also outlines the advantages of outsourcing your eLearning content development.

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Training evaluation: Ask the right questions

Ed App

So, what are the most effective questions to ask when evaluating training programs ? Kirkpatrick has been writing about evaluating training programs for close to 60 years. The ideas presented in this article are from his work and that of James D. This level measures trainees’ reactions after completing their training program.

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Meet the CLO Advisory Board: Erv Lessel

CLO Magazine

Lessel is a retired Air Force major general, serving 31 years in mobility operations, strategic planning and programming, and strategic communications, and has been with Deloitte for over 10 years. CLO: What lessons did you learn in the past year in 2020 that you’ve taken with you into 2021? Marcus Aurelius, “Meditations”.

CLO 84
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5 Transformations Underway in Learning & Development Industry in 2019

ProProfs

In 2015, Udacity created the Nanodegree program as an alternative to conventional, university-grade education. These courses are aimed at teaching specialized skills such as iOS programming or digital marketing, which are relevant in a particular industry. Premium Content via Paid Newsletters.

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Leader development is the question. Is mobile the answer?

Allison Rossett

The issue of transfer is tackled by reminders and abbreviated lessons and examples there at the moment of need. To our surprise, only 4% of a professionally active sample reported that they were using mobile devices for enterprise learning and support. It revealed hefty interest but little programming. Not today, not yet.

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The Year in Learning—89 Hand-Picked L&D-Related Articles from 2017

The Learning Dispatch

Below are our recommended learning and development articles from the past 12 months, including thought-provoking or simply fun articles related to the field. Recommended Learning and Development Articles from Our Senior Learning Architect. Program Design (11). I wrote an article for TD Magazine that can help.