Starting a Customer Education Program: What You Should Know

Talented Learning

Are you thinking about starting a customer education program? Specifically: 1) When to invest in a customer education program. To help you dig deeper, I’ve also outlined each of those topics below… 1) When to Invest in a Customer Education Program. For example, many SaaS ( Software as a Service ) businesses focus on CAC/LTV ratio — ( Customer Acquisition Cost vs. Customer Lifetime Value ).

How to Create Your Own Own Program On Gnowbe Web

Gnowbe

Our platform easily integrates different types of actions such as: – videos – images – quotes – articles – surveys – quizzes – polls and – rewards into a single program that can be tailored to different users, bringing impact to your users. Most importantly, your programs can be curated on your own, without the need for a single line of code. Are you ready to create your very first program but don’t know how and where to start?

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To Optimize Onboarding Results, Wrap Your Program in Performance Milestones

Allego

In an earlier article, we examined The Top 5 Onboarding Blunders and how to avoid them. Think of your onboarding program as a hot dog, and performance milestones as the bun that wraps around the hot dog and protects it. They wrap around your program, protecting it from guesswork, errors and confusion. A New 80/20 Rule for Onboarding Programs. You may want six, eight or 12 milestones to wrap around the program.

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5 Best Practices for Using Competitive Intelligence in Sales Enablement

Sales Hacker

In this article, I’m going to show you the best practices for sales enablement and how to get the most out of your competitive intelligence so you can increase alignment and stay ahead of your competitors. Creating good habits around sales enablement, engagement, and competitive intelligence will reduce the amount of friction between teams and ultimately impact the win-loss ratio. Sales Enablement Articles

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HoloLens 2 Specs Reveal

CraneMorley

Along with the newly design headsets, users now have a wider field of view of the screen thanks to the new field of view ratio that the Microsoft team implemented for the HoloLens 2. If you used or played with the first HoloLens, you notice that the field of view was not ideal to use for an extended length of time or any training programs. The ratio in the original HoloLens made it appear as if you were continually squinting your eyes to view the guide screen.

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New MOOC Models: Blended Learning

Your Training Edge

And contrary to what many feared, MOOCs have not yet replaced traditional colleges and training programs (at least the last time I checked all of our country’s higher education institutions were still standing). Over a short series of articles, we will look at some new ways MOOCs are being used and how these models can facilitate training and development programs. According to the Big Ideas blog over at Omnipress, the trainer-to-learner ratio is falling and n.

Finance Market Simulations Teach You How to Grow Your Wealth

Your Training Edge

In this article, we will talk about eight powerful tools that can help you pick up skills to grow your wealth (or nurture a bright career as finance professional). One can also analyze their investment strategies in detail using metrics like Sharpe Ration, Information Ratio, Sortino Ratio and Treynor Ratio. They can also use the CMS Simulation Writer to customize the experience of their students and align it with their program curriculum.

Training vs. Learning and the Role of Mobile Devices | Social.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Training vs. Learning and the Role of Mobile Devices by Paul on November 24, 2010 in mobile learning , social learning In an article she wrote for Training Magazine in June 2009 called Best Buy’s New Role , Terah Shelton explores Best Buy’s then-new Results-Oriented Learning Environment (ROLE).

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Training vs. Learning and the Role of Mobile Devices

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Training vs. Learning and the Role of Mobile Devices by Paul on November 24, 2010 in mobile learning , social learning In an article she wrote for Training Magazine in June 2009 called Best Buy’s New Role , Terah Shelton explores Best Buy’s then-new Results-Oriented Learning Environment (ROLE).

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Using Wikis to Stop Brain Drain

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Using Wikis to Stop Brain Drain by Jolene on February 23, 2010 in Wikis In his December Training Magazine article Training in a Web 2.0 Ive been creating training and e-Learning programs for over 20 years, serving as an instructional designer, writer, developer, and project manager.

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10 Data-Science terms and their applications

Playware Studios

In this Article we will explore 10 common Data-Science terms: Warehousing: Data Warehouses are especially designed relational databases that are custom built for the purposes of data-analytics and visualisation etc. Correlations: Correlation is a technique for investigating the relationship between two quantitative (that can be counted), continuous (a variable that has an infinite number of possible values) variables, for example, customer waiting time and sales conversion ratio.

8 Innovative Virtual Learning Design Tips To Engage Your Remote Teams

Obsidian Learning

If your virtual learning program includes elements of virtual instructor-led training (VILT), encourage your presenters to use their video cameras as they present. Give careful thought to this step and develop a holistic look and feel for your entire program—not just this course. If your program is global, how best can you represent all learners? The ratio of colors that should be used for any given composition is 60:30:10.

Get the Benefits of Employee Training with Lower Costs

Pract.us

You can save money on a robust employee training program by using informal learning techniques. But most companies only use formal training for their employee development programs. billion on training programs and personnel. So with traditional training programs, we pay a lot of money for little real return. And that high cost-to-benefit ratio may keep many businesses from developing any form of training.

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8 Lessons Learned for Converting In-Person Training to Virtual Training

The Learning Dispatch

Before the pandemic response and reset to ‘work-from-home’ by organizations of all sizes and models, learning designers and HR professionals often struggled with how to take an existing, effective classroom training program and offer to learners online – or whether it made sense to do so at all.

8 tips for creating a successful customer service training plan

TalentLMS

Keep reading: we’ve gathered 8 simple tips that will ensure the success of your customer service training program from start to finish. Before you set up your customer service training program, you need to know who you’re setting it for — and why.

8 tips for creating a successful customer service training plan

TalentLMS

Keep reading: we’ve gathered 8 simple tips that will ensure the success of your customer service training program from start to finish. Before you set up your customer service training program, you need to know who you’re setting it for — and why.

5 ways to Boost Training ROI with Evaluation Tools

Kitaboo

Knowing the effectiveness, reliability, and outcomes of these training programs offers a benchmark for future improvements. Hence, in this article, we will discuss the impact of training evaluation tools and how you can improve training ROI with it. What changes should be done in the future training programs? Was the organization able to proceed towards their end-goal with this training program? Identifying the key learnings and takeaways of the training program.

Evaluating Training Effectiveness and ROI

Geenio

How to convince one’s manager that it is worthwhile (and profitable) to continue the training program and expand it to include other departments if you have no data to profit cost ratio to back you up? The model is relatively time-consuming to implement, but the accuracy with which it helps you understand whether your training program should be continued and how it can be improved is well worth the effort. Evaluate a training program as a business tool.

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How To Promote Ongoing Online Training In Your Organization

Docebo

If possible, make the employee-to-mentor ratio as small as possible, so that every staff member gets a chance to communicate with their mentor on a consistent basis. To increase the effectiveness of your ongoing online training program you should customize your accountability standards based on the specific needs and goals of your employees. Send them weekly emails with links to articles, online videos , or presentations they may find useful.

How To Measure And Analyze The ROI Of Custom eLearning

Wizcabin

In this article, we’ll be looking at a few ways to measure and analyze custom eLearning ROI for better results. One can define the custom eLearning ROI as the ratio of your net income and cost of investment. It also enables organizations to decide whether or not to invest in a particular program/training. You can do that by checking how the implementation of the program has affected metrics like productivity, sales, operating costs, employee retention , and engagement.

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How MOOCs Address the Needs of Today’s Corporate Learners

Your Training Edge

How do your employees feel about your organization’s current training program? This article will focus on those needs and on how massive open online courses (MOOCs) can address them. Together, these learner needs are a tall order, especially as, as Marcia Conner puts it , “the L&D footprint continues to shrink,” by which she means that the ratio of training staff to learners is declining. Are they getting the training they need? Do they find that training valuable?

They’re not like us

E-Learning Provocateur

We share knowledge on Twitter, contribute to discussions on LinkedIn, read books, write blogs, comment on blogs, subscribe to industry magazines, share links to online articles, watch videos, and participate in MOOCs. Of course, these ratios assume a participating population; they don’t account for the proportion of the membership that is disengaged with the community.

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How to MOOC: Social Media in the Corporate Classroom, Part 1

Your Training Edge

In this article and the next, we will put it all together by looking at why businesses should use social media in their training and development programs and various practical ways to implement peer learning through social media in corporate MOOCs. Here are just a few advantages of incorporating social media into training programs: Increasing engagement and interactions. In traditional programs, when the seminar is finished or the workshop is done, the training is over.

How to MOOC: Social Media in the Corporate Classroom, Part 1

Your Training Edge

In this article and the next, we will put it all together by looking at why businesses should use social media in their training and development programs and various practical ways to implement peer learning through social media in corporate MOOCs. Here are just a few advantages of incorporating social media into training programs: Increasing engagement and interactions. In traditional programs, when the seminar is finished or the workshop is done, the training is over.

How do we measure value creation from training?

Learning Wire

In a previous article we looked at the five levels of impact in any exhaustive training evaluation process that reflect the key challenges involved in high-quality evaluation. In this second article, we’ll be looking at the different aspects of training evaluation represented in diagram form, the three key principles that will help you to evaluate effectively, and a few tips to avoid the issue of intangibles. Evaluating training programs.

How to MOOC: Social Media in the Corporate Classroom, Part 1

Your Training Edge

In this article and the next, we will put it all together by looking at why businesses should use social media in their training and development programs and various practical ways to implement peer learning through social media in corporate MOOCs. Here are just a few advantages of incorporating social media into training programs: Increasing engagement and interactions. In traditional programs, when the seminar is finished or the workshop is done, the training is over.

Preventing Blurry Pictures: The Keys to Clear Images

TechSmith Camtasia

While you can try tinkering in a photo editing program, or shrinking the image and crossing your fingers in hopes that no one looks too closely, the best strategy is to start with crystal clear pictures. The following articles will help ensure you don’t end up with blurry pictures or images. Tips for resizing images: Maintain aspect ratio (ex: 4:3) to avoid distorting your image (stretching or squishing). There’s nothing more frustrating than blurry pictures.

Is 70:20:10 valid?

Jay Cross

And they learn about twice as much from those conversations as in classrooms and formal learning programs. An academic tells me the 70:20:10 numbers are without basis because six PhD students who combed the past 50 years of peer-reviewed articles couldn’t find any empirical research to back them up. The lesson here is not to become stuck on the exact ratios and percentages like a rabbit in the headlights.

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4 Best Practices for Transitioning From Offline to Online Learning

SkyPrep

And, this includes their employee training and development programs as well as onboarding initiatives. In this article, we’ll take a look at four best practices that can help you simplify the transitioning process. You don’t have to be a tech aficionado or a programming guru to create online courses. To start your eLearning program contact us today! To know how effective your training program is, it is critical to track the performance of your online courses.

Your Secret Weapon in the War for Talent: Engaged Hiring Teams

Powerhouse Hub

Note: This is the fourth article in a series highlighting best practices to optimize your tech hiring for quality and speed. Once you’re done, check out series articles 1 , 2 , and 3. What does seem to work is being great at diagnosing where the pain points are for your engineering teams and designing programs to fix those issues. Code Review. In this post, we cover how to get your hiring teams to own the hiring process in order to drive great hiring decisions.

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How to create an online course with your LMS

Coassemble

When starting out, you may feel overwhelmed with how to create an online course that will engage your employees and offer them a learning and development program that will help them and your business grow. Once selected, you’re able to adjust the size and ratio of your image. Check out this article for jazzing up dry topics !

The Social Learning Revolution in eLearning

TalentLMS

While retouching social learning theories is a requirement for this article, we cannot overstate the benefits this effort can incur for training professionals. Such practices can only be perfected when learners are exposed to learning platforms in their eLearning training programs. Have you heard of the 70/20/10 ratio of learning and development used in training? New training programs are suggested.

Is this thing on? Tips for measuring course effectiveness and return on investment

Obsidian Learning

We’ll cover QC in depth in another blog article, but here’s a summary of what to do: Storyboard/Content Validation: Test all course content for instructional effectiveness, grammatical accuracy, and stylistic clarity. Level 4 evaluation measures the final results (such as improved productivity) that were accomplished because of the training program. To calculate the Cost Benefit Ratio, total benefits were divided by total costs, and a ratio of 2.14

A Step-By-Step Guide to Designing Blended Online Courses

eThink Education

In this article, we will guide you step-by-step on how to structure your blended online training and how to take advantage of both methods. Fixed scheduling options, curriculum, and program. The best online courses provide a one-hour live instructor-led session in a virtual classroom for every 4 hours of self-paced learning (a 1:4 ratio). Dr. Veronica Racheva manages VEDAMO’s training program. This is a guest blog post by VEDAMO , a partner of eThink Education.

Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

technologies into our training programs, but rarely do we find a client that wants to create a robust learning environment comprised of both formal and informal components. Karen O’Leonard from Bersin & Associates wrote an article last week entitled Corporate Spending on Social Learning. In the article she gives some scary statistics: Our recent study showed that 30 percent of US companies spent money on informal learning tools or services in 2010.