Small Business Customer Service Training
SEPTEMBER 15, 2019
Learning and development take the backseat due to the attention being on drawing-in customers, as well as developing your service or product. It consists of the usage of audio/visual content, custom-made for each employee to work at his/her own pace, which is quite different from the old-fashioned employee training programs. Possibly, the business can reinforce this by making sure that some employees have articulated different topics every month.