Evaluating Training – Capturing the Benefits Aspect of ROI
MAY 10, 2016
In this context, the adoption of assessment methodologies becomes a critical imperative for businesses and training organizations. Return on investment (ROI) is a quantification of the relation between the benefits of a program and its costs [benefit-cost ratio (BCR)]. The Phillips ROI Methodology took this model a step further, adding the ROI calculation as a fifth level. Learning – Frequency: Typically pre- and post-training assessments.