The Phillips ROI MethodologyTM – Measuring Data at All Levels – Part 5
OCTOBER 20, 2016
In the fourth part of the series, we saw how the Phillips ROI Methodology TM suggests that measurements be taken at every level. A change in the learner’s attitude. Methods to measure: Tests and assessments are conducted before the training as well as after the training to measure the amount of knowledge gained through the training program. Focus groups can be used to assess the application of knowledge on the job. Level 5: ROI.