The Phillips ROI MethodologyTM – Measuring Data at All Levels – Part 5
OCTOBER 20, 2016
In the fourth part of the series, we saw how the Phillips ROI Methodology TM suggests that measurements be taken at every level. Methods to measure: This is done by verbally asking learners what they thought of the course, conducting surveys on their reaction to the course. After the program, questionnaires and surveys may be used to measure this data. A change in the learner’s attitude. Focus groups can be used to assess the application of knowledge on the job.