The Case for Communities of Practice

Jay Cross's Informal Learning

Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. In his 2001 book Kitchen Confidential , Anthony Bourdain describes how he became a professional chef and how he continues to support the community of professional chefs. They carry a set of knives that no one else is allowed to touch. Were it not for this sharing, we would not enjoy the broad, international array of food on our tables.

Podcast 12: Collaborative Medical Education at Vermont Oxford Network

Talented Learning

WELCOME TO EPISODE 12 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 12 – TOPIC SUMMARY AND GUESTS: Vermont Oxford Network (VON) is a nonprofit collective of multidisciplinary medical professionals, working together to improve the landscape of neonatal healthcare. How would you describe the mission of Vermont Oxford Network (VON)?


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Insight Curation: Are We Accelerating or Protecting Productivity?

Living in Learning

By now content curation is a well-known activity that is credited for saving time in the search, retrieval and distribution of bulk knowledge/information. The quality of those well-intended distributions, often via email attachments, or postings to knowledge bases, or communities of practice forums, or corporate shared drives, or SharePoint…or…or…or…are somewhat scattered. That's Point-of-Work, and that's where we can accelerate and protect productivity.

Louder than words

E-Learning Provocateur

My last couple of blog posts have argued in favour of extracting value out of organisational capabilities. Due to the nature of my role I have posited these arguments in terms of employee development. However, I further advocate the use of organisational capabilities across all parts of the employee lifecycle. But there’s a big elephant in the room: the power of recruitment to accelerate cultural change.

Situated Cognition In eLearning: What eLearning Professionals Should Know


Learners must be able to put their knowledge to use outside the virtual classroom, and simulating real world challenges is one of the best ways to achieve this. Cognitive Apprenticeships and communities of practice also go hand-in-hand with situated cognition. Below you’ll find 4 best practices and 5 tips that can help you integrate situated cognition into your eLearning strategy. 4 Situated Cognition Best Practices. Articulation and assessments.

At the edge

Clark Quinn

Each also represents a diversity of settings and needs. These represent some folks working at the edge, away from the ‘event’ Mark Britz , facing more experts than novices, structured his corporate university as a network, not a series of courses. Communities of Practice served as a model for this thinking. The solution includes continuous assessment, mobile performance support, and coaching.

Online courses must die!

E-Learning Provocateur

There’s method in my madness… The myth of rapid authoring. The proliferation of so-called rapid authoring tools over the last few years has coincided with an explosion in the number of online courses developed in-house. In tandem with this trend, though, has been the increasingly familiar cry of “It’s not interactive!&#. Increasing the number of clicks required to view the content does not make it more interactive. Formalise assessment.

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Personalised learning

Learning with e's

Last night, during a panel discussion for the Plymouth Education Society, I made a statement that the current UK National Curriculum doesn't make a lot of room for personalised learning. I quoted Ken Robinson who has claimed that the current model of school is based on an industrialised or 'factory' model, where children are 'processed in batches' according to their year groups. It may also be premised on faulty assessment methods.

5 of the best

Learning with 'e's

I find it useful to look back to see what were the most popular blog posts of the previous year. In retrospect, trends are more observable than they are when you're in the thick of it. My learning definitions series #learningis (13 posts) proved to be popular with a combined hit count of almost 50,000 views. It kicked off after I watched a video of some teachers at Geelong College in Australia, talking about their definitions of learning.

How to Maximize ROI by Investing in LMS for Association?


Associations are formed to assist a specific group of individuals or professionals in achieving a common professional goal. While the organizations are focused on creating a better society, their ability to make a significant profit is limited — call it a lack of time or possibilities.

Know Thy Culture

The Performance Improvement Blog

But not every organization has the kind of culture that will help that organization achieve success. Assessing the culture of an organization by asking tough questions and being willing to hear the answers is the basis for significant organizational improvement. And being able to explain the culture in-use in comparison to the espoused culture is critical to gaining the trust and engagement of employees, recruits, and business partners. .

The point of no return

Learning with 'e's

I''m working through the alphabet of psychologists and theorists, providing a brief overview of each theory, and how it can be applied in education. The previous post featured Abraham Maslow''s Hierarchy of Human Needs. As usual, this is a simplified interpretation of the theory, so if you wish to learn more, please read the associated literature. The Theory When we learn something new, we alter the structure of our brains. It is the point of no return.

EDGEX 2012: About Disruptive Education

ID Reflections

This sentence from Stephen Downes post AWorld to Change best exemplifies one of the key drivers behind a conferencelike EDGEX2012: We need to move beyondthe idea that an education is something that is provided for us, and toward theidea that an education is something that we create for ourselves. If you have ever been inspired by the writings of Paulo Freire ( Pedagogyof the Oppressed , Pedagogyof Hope ), then this conference is for you.

Self fulfilling prophecies

Learning with 'e's

This is number 36 in my continuing series of blog posts about learning theories. Psychology has contributed much to our understanding of how people learn, and listed alphabetically below are all of the previous theories I have featured in this series. My most recent post featured locus of control theory, and today's post is about the Pygmalion Effect in education. It is important for teachers to realise that the potential impact of what they say and do can be profound.

Where is L&D heading?

E-Learning Provocateur

The topic of the evening was Where is L&D Heading? and some questions were posted through by the attendees ahead of time, while others emerged through the discourse. Here is an overview of my answers, plus elaborations and suggestions for further reading, for each of the questions that was (and was not) asked. Is the race to the bottom on time and price for degrees affecting employers’ perceptions of universities? The moot point of MOOCs.

Learning and performance

Learning with 'e's

No matter what we learn, our knowledge, skills (and also our attitudes) are usually externalised in some kind of outward expression. Acquiring dexterity in art results in the production of artifacts. Learning to play an instrument ultimately results in some form of musical performance. Learning engineering will result in the construction of engines, bridges, walls, buildings, etc. On our journey of becoming, we engage in a great deal of performance.

Starting from scratch

Clark Quinn

From a conversation with my ITA colleagues, talking about the (self-imposed) death of L&D that Charles wrote about, Jane wondered what we might do if we were starting from scratch. I decided to take this on, thinking about an org that was already in operation, with it’s goals, processes, and practices, and what I might do if I were to come in and get it going (with the support of the executive team to do what I thought was right).

Top 5 Things Associations can Learn from Corporate Training Departments

Association eLearning

Most associations have provided some degree of member education as part of their mission. And for associations, educational offerings can be a valuable source of non-dues revenue. But with the growth of new learning technologies and with members facing more and more change and a need for continual learning, associations are missing out on an even bigger opportunity. According to American Council on Education, 90% of what we learn, we learn from each other.

Improving Professional Learning: 12 Strategies to Enhance Performance

Web Courseworks

Thus, we now face the somewhat ironic situation in continuing professional education of a possible disconnect between advances in knowledge and the actual practitioners of the trade. As professor emeritus of educational leadership at the University of Wisconsin-Madison, Knox has helped shape the field of continuing education. As could probably be deduced from its subtitle, Improving Professional Learning is first and foremost an immediately practical book.

Creating Tomorrow’s Life Sciences Sales Leaders: 3 Strategies


I recently had a conversation with a senior sales leader of a Fortune 500 pharmaceutical company. The leader discussed the highest priorities for the organization: “I’m most concerned about the development of tomorrow’s sales leaders. The Changing Face of Sales Leadership. The profile of tomorrow’s leaders involves something more complex than just the ability to sell. Developing Leaders at the Speed of Business. How do you create great sales leaders?

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5 ways the talent experience is fundamentally changing

CLO Magazine

Besides imparting requisite knowledge, this type of pre-boarding experience is inspiring and instills a culture of curiosity and learning on day one. Along the way, the learner has full control of their learning experience. Now, that’s real learning in the flow of work.

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5 Strategies to Maximize and Measure the Impact of Training Programs

EI Design

However, assessing their impact on business is a tough mandate. A majority of the trainings get delivered as planned and are normally tracked for registrations, completions, timely completions, and assessment scores. Communities of practicing excellence.

ID Badges: My Experience with TIfPI’s Certification

Experiencing eLearning

The “plus” and gold color signify that this is an outstanding level badge, meaning I received an outstanding rating on at least 7 of the 9 standards. Each of these standards is mapped to performance behaviors, detailed in a Word document. Addresses Sustainability : Considers the best usage of resources (time, money, materials, staffing, technologies, etc.) To earn a badge, you complete an application form explaining how you met all of the standards in a project.

Blended Learning For Better Results

Actio Learning

[updated from the original publication of February 2019} We find the challenge of designing, and engineering, effective blended learning experiences exciting and compelling. sources of information ( resource repositories , job aids, etc.),

Maximize Your Professional Development with Industry Memberships

eLearning Brothers

Association for Talent and Development (ATD): ATD is an organization that helps employers, HR representatives, and almost everybody who is in charge of the development of employees. They do this mainly by providing information in the form of research, webinars, conferences, and even educational programs online, on demand and face-to-face. TD at Work (4 digital issues/yr): 16-24 page resource that help in gaining proficiency in a variety of practical topics.

Building a culture of DEIB with L&D

CLO Magazine

The role of learning and development has changed substantially, as they now lend themselves to culture, return to work, change management, compliance, learning delivery and operations, and instructional design. Appreciate the importance of DEIB.

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Scenario Based Learning for Healthcare Professionals

Origin Learning

Scenario based learning is a practical approach to learning where in students develop problem solving skills by being exposed to ‘problems’ or ‘cases’ that are replicas of actual scenarios that they may face at work. It is based on the principles of situated learning theory(Lave & Wenger, 1991) which postulates that learning happens best when it takes place in the context that it is going to be applied to. What is scenario based learning?

Disruptive Educational Research Conference in India

Jay Cross

In the sixties I dreamed of visiting India but never made it. the emergence of network based, collaborative, social, informal and community-led approaches to learning) and Simulations & Serious Games (being able to seriously use these advanced learning tools at strategic scale). With the likes of George Siemens, Stephen Downes, Dave Cornier, Alec Couros, Clark Quinn, Grainne Conole, and me on board, I’m confident it will be. New forms of assessments.

7 big opportunities that MOOCs offer corporates

E-Learning Provocateur

Hot on the heels of my 5 benefits of open badges for corporates , I now present my 7 big opportunities that MOOCs offer corporates. Regular readers of my blog will know that I’m quite the MOOC fan. If you can think of any others, please let me know… 1. Quality content, for free, from some of the world’s most respected educational institutions? Participating in a MOOC forms connections with people outside of your organisation.

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70:20:10 for trainers

E-Learning Provocateur

At the time of writing this blog, over half the respondents have chosen “No” Assuming they are all L&D professionals, the extrapolation means most of us don’t think the 70:20:10 model is relevant to our work. – by the way, “fair dinkum” is Australian slang for “real” or “genuine” – Emeritus Professor David Boud says he doesn’t think there is proper evidence available for the effectiveness of the model.

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At Healthcare Educators’ Conference, “A Culture of Performance Improvement in Practice”

Web Courseworks

CME and other forms of continuing education in the health professions have been influenced by the Affordable Care Act (“Obamacare”), and with expected changes to that legislation, educational practitioners naturally wonder about the effects on their field. Regardless of whether the ACA is eventually repealed, reformed, and/or replaced, performance improvement is deeply engrained in 21 st -century healthcare CE. AAPA: American Academy of Physician Assistants.

5 long-lasting lessons from 2021 to speed up workforce competitiveness in an accelerated world

CLO Magazine

Businesses have faced many drastic changes during the times of the pandemic. On one hand, it slowed down businesses in certain areas, but on the other, it caused an over-acceleration of the adoption of unimaginable levels of changes and technologies.

How Digital Learning Became Connected Learning

Leo Learning

This post from Andrew Joly, LEO’s Director of Strategic Design, looks at how digital learning has evolved to become connected learning—where social learning and data-led learning ecosystems combine to deliver game-changing opportunities for learning and organizational performance. Connected learning references two distinct and powerful drivers in the evolution of digitally-enabled learning that have been evolving as key themes in our thinking. Xerox: Communities of Practice.

5 Innovative Compliance Training Strategies That Will Get You the Desired Results

EI Design

As an extension, the Compliance training requires 100% conformance, and it must be completed a certain number of times during the year. At EI Design, we have been working with Compliance teams of our customers spread across the world for over 17 years now. Over these years, we have seen the following key challenges: Challenge 1 – Lack of motivation: The learners are motivated to complete trainings that help learners upskill or perform better.

4 Killer Examples Of Learning Portals For Corporate Training

Adobe Captivate

Usage of learning portals for corporate training initiatives is gaining momentum. In this article, I share 4 examples of how you can use them for both formal and informal learning to increase employee engagement. They can be independent of an LMS or can be designed to co-exist with one. Key Characteristics Of Learning Portals For Corporate Training. Additionally, they can offer assets to meet the needs of different learning styles.

What the ACCME Is Saying about Tailoring Your CME Experience


Their standards reflect the values of the educator community and respond to the evolving healthcare environment. As a result, clinicians and teams can drive improvement in their practice and optimize care for their patients. They use real-world practices to help build a community of practice that enables CME providers to learn from each other, continually improve their education, and demonstrate how accredited CME measurably improves healthcare.

Why your Enterprise Social Network is your most valuable social learning platform

Jane Hart

This is the article I wrote for the January edition of Inside Learning Technologies magazine. Using an ESN brings a number of other significant advantages: It means that your thinking about “learning” is not constrained by a dedicated learning platform that perpetuates the traditional course approach. In other words using an ESN lets you think differently not just about what you do but how you measure the success of your learning initiatives.

Read Up!


I thought I knew a lot about my field—I’d been there a decade, after all, and was a voracious reader of trade journals and business books (back then it was EQ and the tail end of the TQM movement) and a member of a very active community of practice (CoP) for trainers. But grad school, in what I recall as often exhilarating moments, also introduced me to a whole world of academic writing I didn’t know existed.

50 Ways to Lever Learning

The Performance Improvement Blog

In a learning culture , formal training is just one of many methods used to facilitate employee learning. In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals. This is a list of 50 of those methods. Testing knowledge – using results of knowledge tests to facilitate more learning.

Best No-Code LMS Mobile App Builders for mLearning Courses


That’s why they have become an integral part of every business, due to their accessibility and ease of use, adding valuable points to an enhanced user experience. Some of the most powerful things in life are the most simple ones: a cliché phrase but an undeniable truth on its own.