Accessplanit

JANUARY 3, 2019

At accessplanit, we are heavily committed to providing the highest levels of service, support and experience to our customers.

Customer Service 42

Customer Service Upgrade Services Compliance 42

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. However, there is a variety of service roles that require remote access to online training materials. Builds Service Skills On The Spot.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

ProProfs

OCTOBER 18, 2022

To avoid this misfortune and ensure that you deliver the right training to the right people, you must set up an effective corporate training assessment process. . Online employee assessments make it easy to identify and address training needs. But, like your training programs, you must conduct your training assessments the right way.

Compliance Training 52

Compliance Training Assessment Sexual Harassment Training Harassment Training 52

Infopro Learning

MARCH 27, 2023

Therefore, the employees’ ability to deliver outstanding customer experience is vital. The L&D program should focus on training employees to provide exceptional customer service, handle complaints, and resolve customer issues.

Metrics 170

Metrics Performance Compliance Training Augmented Reality 170

ProProfs

DECEMBER 5, 2022

This is why recruiters worldwide consider communication assessment essential during the hiring process. But assessing communication skills quickly and efficiently isn’t easy, is it? . In this guide, you’ll learn all you need to know to conduct communication assessments that enhance productivity, sales, customer delight, and more. .

Communication 52

Communication Assessment Diversity Training Guide 52

learnWorlds

MARCH 12, 2020

For every business to be able to operate legally, it needs to have some sort of compliance. This makes corporate compliance a must-have for all organizations. Adapting to the new compliance meant accepting and following new regulations, but at the same time failing to do so meant, well…falling behind. Table of Contents.

Compliance Training 119

Compliance Training Harassment Training Sexual Harassment Training HIPAA Training 119

ProProfs

JANUARY 30, 2023

The solution is simpler than you think – An effective training assessment. Assessments are a powerful tool to ensure that you always get the best possible return on investment from your training initiatives. We’ll start by learning more about what training assessments are and when to conduct them.

Compliance Training 52

Compliance Training Sexual Harassment Training Assessment Harassment Training 52

Infopro Learning

NOVEMBER 21, 2023

It automates routine functions like content creation, assessment, and feedback, ensuring precision and consistency. This will foster trust and ensure compliance with legal and ethical standards. This high level of personalization boosts engagement and accelerates skill acquisition, benefiting L&D teams and the organization.

Teams 221

Teams Privacy Compliance Training Harbinger 221

ProProfs

MAY 3, 2023

And when it comes to quiz maker tools, ClassMarker is a well-known and widely used platform for creating online quizzes and assessments. Watch: How to Create an Assessment Online Why Do You Need a ClassMarker Alternative? Templates help users get started with assessment creation and deployment instantly.

Alternatives 52

Alternatives Assessment Compliance Training Quiz 52

ProProfs

MAY 3, 2023

And when it comes to quiz maker tools, ClassMarker is a well-known and widely used platform for creating online quizzes and assessments. Watch: How to Create an Assessment Online Why Do You Need a ClassMarker Alternative? Templates help users get started with assessment creation and deployment instantly.

Alternatives 52

Alternatives Assessment Compliance Training Quiz 52

Hurix Digital

APRIL 21, 2024

Accessibility is important, not just because it is legal compliance. It also offers multiple benefits for your business, website, and customers. It Avoids Legal Claims Successful accessibility solutions enable your business to keep up with accessibility compliances that are legally required.

Metrics 59

Metrics Solution Guidelines Compliance Training 59

Paradiso

NOVEMBER 17, 2023

Generate reports and analytics to assess the impact and return on investment of their training initiatives. Some of the advantages of using an LMS for the insurance industry include: Enhance Risk Management: One of the crucial aspects of the insurance industry is adherence to strict regulatory standards and compliance requirements.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Accessplanit

SEPTEMBER 22, 2016

This is why we are so heavily committed to providing the highest levels of customer service to our customers, and it is with great pleasure, that we can announce that we have upgraded our status in our most recent Customer Service Excellence Standard assessment.

Customer Service 40

Customer Service Upgrade Services Custom 40

KnowledgeAnywhere

APRIL 15, 2024

Are you aiming to improve customer service scores, reduce safety incidents, or maybe increase sales? Quiz Report : Assess the effectiveness of quizzes in reinforcing learning objectives. Assessments and Test Results Lastly, don't overlook the power of assessments and test results. Set up a SMART goal.

Track 52

Track LMS Compliance Training Expert 52

KnowledgeAnywhere

JANUARY 24, 2024

An LMS not only delivers content but also tracks progress, assesses performance, and generates reports. Assessment and Testing Tools : Most LMS platforms come with built-in tools to create tests to evaluate learner comprehension and retention. This data is vital for assessing the effectiveness of training programs.

LMS 95

LMS Learning Management System VLE System 95

Academy of Mine

JULY 2, 2023

Compliance training is a powerful tool for increasing on-the-job safety, preventing lawsuits, and boosting employee performance…when it’s done right. To deliver more effective compliance training, it helps to have a great compliance training platform. What Is a Compliance Training Platform? Let’s start with the basics.

Compliance Training 40

Compliance Training Compliance Authoring Tools Platform 40

Infopro Learning

MARCH 30, 2023

Hence, organizations need to invest in enhancing the skills of their employees through upskilling and reskilling programs to ensure they can deliver exceptional customer service. Regulatory compliance: The BFSI industry is highly regulated, and organizations must comply with various regulations and standards.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

Kitaboo

APRIL 23, 2024

They are customized for different departments, ensuring that employees gain comprehensive knowledge. Customer Service and Support Training Videos designed to enhance customer interaction skills cover practical aspects of customer service processes and software training.

Video 52

Video Diversity Training Compliance Training Guide 52

Paradiso

OCTOBER 12, 2023

Industries like banking and finance often have unique requirements due to strict compliance and regulations. In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. Beyond standard LMS features, it provides ready-made solutions for regulatory and compliance needs.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Continu

OCTOBER 23, 2018

At Continu, we know that it’s not only important for organizations and teams to train their people, but in actual fact professional assessments is often the real key to management and HR initiatives. One of the biggest challenges we’ve heard of is that it’s often difficult to assess competency. Certification/Compliance.

Assessment 40

Assessment Google Docs Doc Compliance Training 40

Appsembler

JUNE 28, 2023

Key features to consider include a robust Learning Management System (LMS), course authoring tools, reporting and analytics capabilities, and compliance management features. The software also offers efficient assessment and evaluation methods, allowing trainers to measure employee performance and identify areas for improvement accurately.

Authoring Tools 97

Authoring Tools Software Compliance Training Performance Support 97

Infopro Learning

MAY 1, 2018

For example, the first level allows them to explore the sales floor and help a customer locate a particular product, while the second gives them the opportunity to troubleshoot an issue with the POS terminal or resolve a client complaint. Compliance Conundrums. How will your employees handle a hazardous spill or compliance dilemma?

Compliance Training 193

Compliance Training Games Online Simulations 193

eloomi

AUGUST 28, 2023

With the right training, your employees can provide top-notch customer service, drive sales, and keep your store running smoothly. Digital training offers transformative tools for retail managers because it makes it possible to automate new hire onboarding across locations. This way you can pinpoint areas that require improvement.

Compliance Training 52

Compliance Training Customer Service Compliance Sales 52

Paradiso Solutions

DECEMBER 21, 2023

This training covers various aspects, from understanding the brand’s values and how it operates to excelling in customer service and managing finances. Franchise training is crucial, not just a bonus, for a thriving franchise that upholds company standards and meets customer expectations.

Diversity Training 59

Diversity Training Compliance Training Blended Learning Program 59

BrainCert

NOVEMBER 6, 2023

Compliance: The telecommunications sector is subject to various regulations and standards, and compliance training is crucial to ensure that the workforce adheres to legal requirements. Customer Service: Telecom professionals often interact with customers, so customer service and communication skills are also part of the training.

LMS 52

LMS Compliance Training Simulations Effectiveness 52

Wahoo Learning

MAY 25, 2023

Your distributor training program should include: An overview of relevant laws and regulations in your industry Explanation of company policies and procedures Ensuring compliance with safety and environmental standards Monitoring and reporting of compliance-related matters Why is Distributor Training Important?

Compliance Training 80

Compliance Training Diversity Training Blended Learning Metrics 80

Capytech

SEPTEMBER 29, 2023

That role covers everything from recruitment and retention to compliance and employee wellbeing. Despite the importance of HR, there often isn’t the same level of training focus for HR staff as there is for staff in other departments, particularly those that are customer-facing such as sales and customer service.

Blended Learning 59

Blended Learning Compliance Training Harassment Training Training 59

Hurix Digital

MARCH 14, 2024

Expertise and Experience Process and Methodology Security and Confidentiality Pricing and Scalability Customer Support and Aftercare Detailing a Robust PDF Remediation Process Going Beyond the Basics: PDF Remediation Best Practices The Impact of Accessible PDFs In Conclusion How to Choose the Perfect PDF Remediation Partner?

PDF 52

PDF Compliance Training HIPAA Training Confidentiality 52

Paradiso Solutions

NOVEMBER 7, 2023

LMS not only centralizes the training content but also simplifies the process of onboarding and continuous training, thereby ensuring that the workforce is always aligned with the company’s objectives and customer expectations.

LMS 52

LMS Industry Benefits Compliance Training 52

LearnDash

SEPTEMBER 15, 2020

Delivering assessment is a key component of any online course. Sometimes assessments come in the form of direct feedback, like telling a learner if they’re right or wrong. Assessment is a tool for instruction. However, you could improve your assessment by also giving them the reason for why they got an answer right or wrong.

Compliance Training 188

Compliance Training Strategy Course Online 188

Hurix Digital

APRIL 3, 2024

LLMs, powered by advanced algorithms and vast amounts of data, are at the forefront of this revolution, offering capabilities that range from automating customer service to generating insightful reports. It improves consumer satisfaction and decreases the workload on human customer service reps.

Metrics 40

Metrics Resources Compliance Training Diversity Training 40

WhatFix

MAY 11, 2023

Orientation Training Onboarding Training Compliance Training Product Training Leadership Training Technical Training Quality Assurance (Q/A) Training Sales Training Soft-Skills Training Team Training Diversity Training Safety Training Upskilling Reskilling What is Workplace Training? Information about compliance.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Thinkdom

NOVEMBER 9, 2023

L&D experts continually assess and refine their training methods and development approaches to maintain cutting-edge and impactful programs. This involves a careful review of the project portfolio, assessing each project based on its strategic importance, urgency, and potential impact.

Specialist 52

Specialist Compliance Training Sales Customer Service 52

Hurix Digital

MARCH 27, 2024

Expertise and Experience Process and Methodology Security and Confidentiality Pricing and Scalability Customer Support and Aftercare Detailing a Robust PDF Remediation P rocess Going Beyond the Basics: PDF Remediation Best Practices The Impact of Accessible PDFs In Conclusion How to Choose the Perfect PDF Remediation Partner?

PDF 40

PDF Compliance Training HIPAA Training Confidentiality 40

Coreaxis

OCTOBER 15, 2023

By utilizing machine learning algorithms, financial institutions can significantly improve risk management, fraud detection, and customer service. Traditionally, financial institutions relied on manual processes and human judgment to assess and mitigate risks.

Customer Service 52

Customer Service Privacy Pattern Security 52

eLearningMind

FEBRUARY 29, 2024

Emily, a customer service rep, immersed herself in interactive eLearning simulations. Engaging her senses—seeing scenarios, hearing diverse questions/issues, and responding hands-on—prepared her to confidently handle real customer interactions with empathy and skill. No more fear of messing up—eLearning’s got your back.

Compliance Training 52

Compliance Training Diversity Training eLearning Strategy Benefits 52

Coreaxis

OCTOBER 3, 2023

This helps financial institutions stay one step ahead of fraudsters and protect their customers’ assets. Another area where AI is revolutionizing finance is customer service. AI-powered chatbots and virtual assistants are being used by financial institutions to provide personalized and efficient customer support.

Pattern 52

Pattern Compliance Training Trends Portfolio 52