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PERFORMANCE SUPPORT:  Start with a Learning Performance Assessment

Living in Learning

Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support

Anatomy of Digital Performance Support (DPS) Integration

Living in Learning

Finding a “fit” is important, but DPS is only the enabling technology to a cultural shift and mindset that ground zero for building and sustaining performance is found at the Point of Work. What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance support

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Myths, Monsters & Performer Support

Living in Learning

The biggest “sale” of all was that “Training drives performance!” They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSO

Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Developing a Results Driven Curriculum

PA G E 1 0 3 Define the performance goals and. experiences that support and enable change in service. Define the performance goals and barriers. performance goals and any barriers that need to be. assessments, or any initial ideas for the solution. performance.

PERFORMANCE SUPPORT: Questions, Questions & More Questions

Living in Learning

Momentum to accept the validity of performance support has been a long time coming as evidenced by a dramatic increase of articles advocating more L&D attention targeting performance outcomes. 70:20:10 Five Moments of Need learning & performance ecosystem Learning Performance Assessment Discovery performance support

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Is There a Learning Performance Ecosystem Blind Spot?

Living in Learning

Performance support is anything that enables and/or accelerates speed-to-sustainable-performance, or speed-to-impact, or speed-to-productivity, or speed-to-competence, or speed-to-actionable-insight, or speed-to-any-damn-thing-that-drives-measurable-business-value.

PERFORMANCE SUPPORT: Find an Experienced Outfitter Before Attempting the Climb

Living in Learning

After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter. With the last dozen or so years dedicated to Point-of-Work Solutions leveraging performance support and technology integration, I will be the first to confess that adoption of Point-of-Work.

Assembling the Performance Support Strategy Puzzle

Living in Learning

Performance Support is a lot more complex than a job aid. I would add that when properly integrated as an inclusive bridge between training and actual work performance there exists an inherent strategic value that up until recently was rarely considered. I would even go so far as positioning a Performance Support Strategy as a key driver over a Learning & Development strategy.

Agile Microlearning Explained

Personalized training is a powerful and effective approach that assesses an individual’s. further by continuously modifying the training plan to adapt to the performance of the learner. mechanics, learning mechanics and assessment mechanics—which. OttoLearn performs continuous assessment through. is guessing at an answer › Allowing for self-assessment through confidence selection › Providing learners with formative feedback to guide.

POINT-of-WORK:  Performance Is as Good as the Support…Not Just Training

Living in Learning

70:20:10 Continuous Learning Discovery & Consulting DPS Learning Performance Assessment Learning Performance Ecosystem Point of Work Assessment #Pointofwork #PWA #performancesupportThe continuity of learning and task-level execution are mission-critical in a military work environment. Is mission criticality in our corporate environment any less important? Granted the outcomes are less lethal, but are they less mission-critical?

MOOCs and Performance Support

Your Training Edge

Trainings are too often evaluated based on hours of seat-time, rather than by any real assessment of knowledge and skills. A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there.

Performance Consultant Lives Matter!

Living in Learning

EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline.

Performance Consultant Lives Matter!

Living in Learning

EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline.

12 Ways to Get the Most Out of Your Authoring Tool

the latest Performance Management Maturity Model. and Auto-Translation3 Give Your Video Content New Value4 Question Time: Make Assessments Interesting5 Customizable Themes: Great Design Made Easy6 Learning that Looks Great, No Matter. bored is to mix up your assessment.

Exploring the Benefits of Performance Management System for Modern Corporates

G-Cube

In today’s fast-paced world, organizations consider delivering performance-based learning solutions through corporate training. A robust performance management system (PMS) helps to boost overall organizational performance and attain competitive goals. With the increasing scope of technology-aided learning, the role of corporate learning management systems is moving closer to performance management platforms.

Driving Performance with Extended Blend

Living in Learning

AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainability

Why Adopt Point-of-Work Assessment Methodology?

Living in Learning

All organizations currently own a dynamic learning performance ecosystem. A "Point-of-Work Assessment Methodology" is designed to provide the answer. The inescapable question to ask is, “HOW OPTIMIZED IS IT?”

DRIVER – A Repeatable, Agile, Methodology to Generate Learning & Performance Guidance

Living in Learning

Digital Performance Guidance DPG Performance Support Sustained Capability Discovery Learning Performance Assessment LPAMy own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW. Training WAS the standard solution after all, so why look beyond the obvious?

Agile 141

So…You Want to Become a Learning Performance Ninja – Good Choice!

Living in Learning

This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance

Top Benefits of Performance-based Learning via Modern LMS

G-Cube

In today’s modern era, the perfect learning universe comprises of modern Learning Management System (LMS), Learning & Performance Platform (LPP), and Learning Experience Platform (LXP). With shifting focus to deliver ROI-aligned and performance-based learning solutions, the role of LPP for modern corporates is also evolving. The robust performance management platforms offer personalized training content to meet pertinent needs.

Introduction to Performance Consulting

Infopro Learning

In the last couple of years, performance improvement has become a key focus area for organizations across the world. To maintain a competitive advantage and increase their company’s market share, business leaders are increasingly investing in performance consulting. But, what exactly is performance consulting? What is performance consulting? Performance consulting is a process that produces business results by improving the performance of people in an organization.

POINT-of-WORK: Empathy at the Hands of Performance Support?

Living in Learning

In many ways this perceived lack of empathy is a lot like workforce performance…not what we do to ensure it, but what is not done to enable it. Continuous Learning Point of Work Assessment Sustained Capability #empathy #pointofwork“If you ask people to describe what empathy means, you’re likely to hear words such as understanding, sympathy, compassion, responsiveness, identity, recognition, consideration, thoughtfulness, kindness, concern, sensitivity, flexibility and care.”

POINT-of-WORK ASSESSMENT:  Content & Resources

Living in Learning

Content & Resources the Knowledge Worker relies upon to optimize their individual performance at the task-centric and role-specific levels. Assessing attributes across critical Content & Resources overlaps directly with Workflows & Processes although is more specific to efficient accessibility and effective application at the Moment of Need at the Point-of-Work. Would you stop at assessing the toolbox and not include the tools inside?

CERT and performance support

Clark Quinn

They’re focused on communication and task support as really the two key things. In addition to the training, they’ve provided resources and very specific performance support tools. It’s hard to remember everything you’re supposed to do (only 2 people do the physical search, one scribes, one leads; call out to see if anyone’s there first; assess structural safety; mark what’s found and move on, the list goes on).

7-Right Things Road Map to Sustained Workforce Performance

Living in Learning

This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. 70:20:10 AGILE Continuous Learning Discovery & Consulting Learning @ the Point of Work Learning Ecosystems Micro-Learning Performance Assessments Performer Support Sustained Capability Technology discovery performance diagnostic moments of need performance support Point-of-Work

Key Benefits of Performance Management Software for Corporate Training

G-Cube

Bridging Skills-gaps, Driving Workforce Performance, and Increasing ROIs. Employee performance analysis is a significant aspect of modern corporates. Human Resources (HR) professionals conduct performance review cycles to evaluate an employee’s contribution to boosting overall workplace productivity. With changing job roles and training methods, the traditional performance analysis process is not considered adequate.

Finding the Learning & Performance Black Box

Living in Learning

Question: If flawed performance was a jet airliner with a broken engine how far would it fly? And the scene of the crash is precisely where Training should show up to investigate the potential for building learning and performance solutions.after they find the black box. Discovery & Consulting Learning Readiness Assessment Discovery embedded performer support EPS EPSS performance consulting

What Is Performance Support And Why Should You Use Performance Support Tools?

Adobe Captivate

In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. Let’s first understand what exactly Performance Support Tools (PSTs) are and why you should invest on them. What Are Performance Support Tools (PSTs) And How Can They Be Used? They are designed to support and guide employees when at work.

POINT-of-WORK ASSESSMENT:  Systems & Technology

Living in Learning

Accelerated Productivity Change Leadership Insight Curation Intentional Design Learning Performance Ecosystem Moment of Need Performance Support Point of Work Assessment Sustained Capability Workforce Capability #digitaltransformation #digitalperformancesupport #pointofwork #productivityacceleration

POINT-of-WORK: Performance Support Vs. the Explosive Failure of Training

Living in Learning

This is a true story about changing the paradigm in the head and heart of someone who believed training was the best solution to drive performance. My approach was spur-of-the-moment and turned out to be an unplanned dry run for an upcoming breakout session at a performance support conference. point of work Point of Work Assessment Sustained Capability

Why Consider an EPS Readiness Assessment?

Living in Learning

In fact, to accurately assess readiness, I believe there are six major buckets of attributes and capabilities that should be considered. I developed an EPS Readiness Assessment a couple years ago that holistically covers the entire ecosystem where a sustainable EPS discipline can be integrated. EPSS Learning Readiness Assessment Performer Support EPS performance support Readiness Assessment

Admiring the Problem of Moving to a Performance Paradigm

Living in Learning

AGILE EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability learning ecosystem learning readiness moments of need performance paradigm performance support We have managed to become unconsciously competent in the "discipline" of Training – not to be confused with the "tactics" of Training.

Point of Work: Boosting Productivity with Performance Support

Epilogue Systems

The following is a guest post authored by Gary Wise, Workforce Performance Strategist, Coach, Speaker & Storyteller, of Human Performance Outfitters. All four phases are required when the “anything” launch takes place within a dynamic Learning Performance Ecosystem …and optimized or not, we all own an ecosystem. Unfortunately, the only real output Training produces is potential …not competent performance. Competent performance only happens at Point-of-Work.

Your Performance Support Doesn't Speak xAPI? 3 Reasons it Should

Ontuitive

However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. In a nutshell, learners go about their business learning stuff from a system like Ontuitive that supports xAPI. As they learn, their activities (viewing a video, reading content, assessing content, commenting, completing a task, etc.) xAPI-enabled your Performance Support ensures you’re getting value from your investment in your xAPI-compliant LMS.